Mama Kana CBD - Canettes Reviews 378

TrustScore 4.5 out of 5

4.5

Rue des Canettes 13, 75006 Paris, Île-de-France, FR


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See what reviewers are saying

Rated 5 out of 5 stars

A friend of mine suggested this website, and honestly, I couldn't be happier. Buy one and get another for free? bloody hell I wish I had found them before.

Company replied

Rated 5 out of 5 stars

Great, high quality, reasonabyle prices, fast delivery, friendly staff. I highly recommend CBN. They helped me qsssuit smoking tobacco. CBN is relaxing and reduces, hugely, anxiety,is its a relaxing a... See more

Company replied

Rated 2 out of 5 stars

Ordered a cbd vape and got one that didn't work, they promised a new one on my next order, didn't get it... getting very difficult to get it now, I don't have the energy... otherwise products are good... See more

Company replied

Rated 5 out of 5 stars

So far the best quality of cbd hash that I found , good variety of products and deals I will order more than one time for sure !

Company replied


Company details

  1. Cannabis store

Written by the company

Mama Kana est un CBD shop français familial, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD Mama Kana ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.


Contact info

  • Rue des Canettes 13, 75006, Paris, Île-de-France, France

  • 09 85 00 03 38

4.5

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
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1-star

Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A friend of mine suggested this…

A friend of mine suggested this website, and honestly, I couldn't be happier. Buy one and get another for free? bloody hell I wish I had found them before.

May 15, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello José,

Thank you so much for your wonderful review and for placing your trust in us.

We’re delighted to hear that a friend recommended Mama Kana to you and that your experience has exceeded your expectations. It’s especially rewarding to know that you enjoyed our buy-one-get-one-free offer and found great value in your order.

Comments like yours truly make our day and motivate us to continue providing quality products and the best possible experience for our customers.

We look forward to welcoming you back soon and having you as part of the MamaFamily for a long time to come, with all the kindness and care that define us.

Rated 2 out of 5 stars

Broken vape

Ordered a cbd vape and got one that didn't work, they promised a new one on my next order, didn't get it... getting very difficult to get it now, I don't have the energy... otherwise products are good

April 28, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Annika,

Thank you for taking the time to share your feedback.

We’re sorry to hear about the issue with your CBD vape and we fully understand your frustration. However, in order to process any claim properly, we do need to follow the standard procedure set up for this type of situation.

Our team has asked you to send photos of the products received, but unfortunately we have not received them yet. As soon as you send us the requested pictures, we will be able to review your case and find a suitable solution without any problem.

We’re glad to know that you are otherwise satisfied with the quality of our products, and we remain available to help you resolve this as smoothly as possible.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Great CBN, CBG and CBD as hash or oils are my favorites

Great, high quality, reasonabyle prices, fast delivery, friendly staff. I highly recommend CBN. They helped me qsssuit smoking tobacco. CBN is relaxing and reduces, hugely, anxiety,is its a relaxing and perfect for stopping addictiontions to toacco (or stopping other sedative addictions like opiates and benzos), especially combined with iboga. I mix it with the free CBD they send with it, CBG,is less sedative and good for social situationslike parties. None of these are physically addictive and help you to move away from hesavy physical addictoins

April 16, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Madera,
Thank you very much for your detailed feedback and for sharing your experience.
We are truly glad to hear that you are satisfied with the quality of our products, our pricing, delivery, and customer service. It is especially meaningful to read that you feel supported in your personal journey and that certain products fit your needs in different situations.
We appreciate your trust and your recommendation.
We look forward to serving you again very soon.
With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

So far the best quality of cbd hash…

So far the best quality of cbd hash that I found , good variety of products and deals I will order more than one time for sure !

March 31, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello Martinho,

Thank you very much for your feedback and your trust.

We are delighted to hear that you consider our CBD hash among the best you’ve tried, and that you appreciate both our product variety and our offers. Knowing that you plan to order again is a great reward for our entire team.

We look forward to serving you again very soon.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

project scam

April 3, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Amazing quality perfect for food…

Amazing quality perfect for food cooking a tea

March 12, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Ben,

Thank you very much for your feedback. We’re glad to hear that you appreciate the quality of our products and that they suit your use, whether for cooking or preparing tea.

Your support means a lot to our team.

With all the kindness of the Mama Family,

Rated 5 out of 5 stars

Good products at great prices and great…

Good products at great prices and great promotions

March 8, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Patricia,

Thank you very much for your message. We are delighted to know that you appreciate the quality of our products, our prices, and the promotions we offer. Your feedback means a lot to our team.

avec toute la bienveillance de la Mamafamille

Rated 5 out of 5 stars

Cheap and Amazing quality flowers

Cheap and Amazing quality flowers. Always with good packaging

March 1, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Alexandre,

Thank you very much for your kind words.

We’re really glad to hear that you’re happy with the quality of the flowers and that you find the pricing fair. It’s also great to know that the packaging meets your expectations, as we put a lot of care into making sure orders arrive properly protected and presented.

We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Since I started ordering products with…

Since I started ordering products with Mamakana the service has been outstanding, super good quality, super good variety.
Recommended 100%

January 15, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Fran,

Thank you so much for your kind words and for your trust since you started ordering with us.
We’re truly happy to hear that you find our service outstanding and that you’re enjoying both the quality and the variety of our products.

Providing consistent quality and a wide selection is something we care deeply about, so your feedback means a lot to our whole team.

Thank you again for your 100% recommendation and for being part of the Mama Kana community.

Rated 4 out of 5 stars

Really good products and quality

Really good products and quality, it really hits good and fast shipping adds to it! I really look forward to buy more. Only thing is that there are really few choices

February 18, 2026
Unprompted review
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Reply from Mama Kana CBD - Canettes

Hello Leonardo,

Thank you very much for your feedback. We’re glad to hear that you’re satisfied with the quality of our products, their effect, and the fast shipping! ⚡

We take note of your remark regarding the limited choice. We’re constantly working to expand our catalog and offer a wider variety of products to better meet the expectations of our customers.

We look forward to serving you again soon!

With all the kindness of the Mamafamille

Rated 5 out of 5 stars

Very good site full of products

February 12, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello Davide,

Thank you very much for your message. We’re glad to hear that you find our site full of great products and that your experience has been positive.

Your trust encourages us to continue offering a wide range of high-quality products.

With all the kindness of the Mamafamille

Rated 4 out of 5 stars

Very good

Very good, it’s perfect cbd

February 15, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello Adrian,

Thank you very much for your feedback. We’re delighted to hear that you find our CBD perfect and that it meets your expectations.

Your trust encourages us to continue offering high-quality products and a reliable service.

With all the kindness of the Mamafamille

Rated 5 out of 5 stars

Good quality

Good quality, great taste! Helped me quit thc and handling my anxietys and ptsd symptoms!

February 12, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello Ken,

Thank you sincerely for your message. We’re thrilled to hear that our products have not only satisfied you in terms of quality and taste but also supported you in reducing THC and managing anxiety and PTSD symptoms. Knowing that we can make a positive impact on your well-being is incredibly rewarding for our team.

We truly appreciate your trust and your feedback.

With all the kindness of the Mamafamille

Rated 5 out of 5 stars

The best

These People have the best candy ever

January 26, 2026
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello Randy,

Thank you very much for your message! We’re delighted to hear that you consider our candies the best.

Thank you for your trust.

With all the benevolence of the Mamafamille

Rated 5 out of 5 stars

I ordered online and i can see a lot of…

I ordered online and i can see a lot of people didn't receive there package but i did it got late a day from the time i was expecting but everything was in a nice package and even got 5g gift and rolling papers that's really nice for smoking the cbd chocolate was a little bit light for me but was really nice experience

December 6, 2025
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Thank you very much for your review!

We’re happy to hear that your order arrived safely, even if it was one day later than expected and that you enjoyed the packaging, the 5 g free gift, and the rolling papers.

We’re also glad you had a good experience with the CBD chocolate, even if it felt a bit light for your preference. Your feedback helps us continue improving our products.

Thanks again for your trust, and we hope to see you back soon!

Rated 1 out of 5 stars

Mold found on buds! Shop elsewhere!

Literally found mold on some of the buds, sent an email with photos, requesting a refund and explanations on why and how something like this happened. Was instructed to send them the package back and they had the nerve to tell me they didn't find any mold, like I don't know what mold clearly looks like. It wasn't a small amount either.

Spend your money elsewhere. They don't inspect their buds and on top of that lie to the customer's face! Mold is very dangerous if ingested!

EDIT: 'Also, you threatened to post negative reviews on all platforms with the help of your friends in order to blackmail us' - This is a lie and defamation, and I have proof in e-mail I never said any of that. Now you will hear from my lawyer because not only you exposed me to mold, you also lied and in fact it was you who threatened to contact the authorities if I did not remove my review, and told me the only way to get my refund was to remove my review.

EDIT 2: Since you decided to pull on this thread, lie and defame my name over a 50Eur moldy order let's make all the information available to whoever reads this. The following text is retrieved verbatim from our email convo: 'Além destas queixas vão também continuar a receber reviews de 1 estrela em todos os portais ao meu dispor e também já comuniquei com todos os conhecidos para não utilizarem os vossos produtos.'

Translation: 'Besides the formal complaints, I will also continue to 1 star review your store wherever I can and have already told all my friends to not use your products.'

Now I understand due to your complete lack of accountability and comprehension you would think this is blackmail but because I received a moldy product and no refund the 1 star review seems very acceptable and normal behaviour, and because I care about my friends I informed you that you did not just lose 1 customer, you lost several, because I told them to not buy your moldy products.

You guys are scammers and liars. You could have taken accountability and simply refunded the order and instead chose this path.

Thank you for giving me the opportunity to expose just how incompetent you guys are.

March 25, 2025
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello,

We have accepted your return and refund request for the Cali Grape variety, bearing the cost of returning it. However, you returned your entire order without informing us, when you had only reported one product. After verification, no mould was detected on the other varieties. Despite our attempts at dialogue, you have refused any amicable solution and maintained unjustified negative opinions. Also, you threatened to post negative reviews on all platforms with the help of your friends in order to blackmail us, which we deeply regret, especially as we have shown cooperation and good faith to solve this problem. We have done our best to address this issue in accordance with our commitments.

Sincerely,

Rated 1 out of 5 stars

The order never arrived

The order never arrived, & they cut contact. 0 products received, but they have my money & won’t give it back.

November 3, 2024
Unprompted review
Mama Kana CBD - Canettes logo

Reply from Mama Kana CBD - Canettes

Hello,

We are truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused. After reviewing your case, it seems the package was unfortunately lost by the carrier during transit. We understand how frustrating this must be.

We want to assure you that we take this matter seriously, and to resolve it promptly, we will process a full refund for your order. The amount will be credited back to your account as soon as possible.

If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team at +331 88 81 21 02. We truly appreciate your patience and understanding.

Once again, our apologies for the trouble caused, and thank you for bringing this to our attention.

Best regards,
The Mama Kana Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service, fast delivery
Great quality of CBD weed, specially the hash
I highly recommend Mama Kana

January 8, 2025
Unprompted review

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