Mama Kana CBD 

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Rated 5 out of 5 stars

Brilliant, was dubious as first time ordering from Mama kana. Love the CBD Indoor Cookie Kush I ordered and will definitely order again. Couple of small freebies with the order is a nice touch altho... See more

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Rated 5 out of 5 stars

Took a while to receive in the UK, but glad my Huile de Chanvre CBN 20% + CBD 5% eventually arrived. First time I've ordered anything from Europe since Brexit, so was relieved there were no issues. So... See more

Company replied

Rated 5 out of 5 stars

Great company and customer service delivery was hassle free and the products are some of the best I've bought from all over Europe. Couldn't recommend Mama Kana enough they really do look after their... See more

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Rated 5 out of 5 stars

Mama Kana is one of if not the best CBD you will find, in my opinion. I have placed quite a few orders, it keeps on getting better or maybe it just fresh and a consistent high standard. It does take a... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Mama Kana est un CBD shop français familial, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD Mama Kana ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.


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(4,900)

2,703 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience with Mama Kana

Really good and smooth experience with Mama Kana. Received my order in 5 days and got 2 gifts with it. I'm happy with the quality of the products and I will definitely order again.

April 23, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Islayne,

Thank you very much for your kind message, it truly means a lot to us.

We’re delighted to hear that your experience was smooth and that you received your order quickly. It’s also great to know that you enjoyed the little gifts and the quality of the products.

Your satisfaction and your intention to order again are the best rewards for us.

We look forward to serving you again, with all the kindness of the Mamafamille

Rated 1 out of 5 stars

It took 2 weeks for it to arrive…

It took 2 weeks for it to arrive because mama kana are lazy they wait for 2 weeks before they ship it. Other companies ships within 1 day.
Now the package was for 2 weeks in france genviers and then it took a few days for the courier transport. If they would ship it immediately it would be better for customer but they dont care about customer they only want money

April 17, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,
Thank you for taking the time to share your feedback.
We are sorry to read about your dissatisfaction regarding the delivery time and your overall experience.
However, after checking our records, we were unable to identify your order, and we also did not receive a response to our request for additional information. Without key details such as your order number or the email used for the purchase, we are not able to verify or investigate your case properly.
For this reason, we are unable to consider this review as a verified customer experience at this stage.
We remain fully available and would be happy to look into the situation and clarify what happened as soon as we receive the necessary information.
With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Almost a year in

Almost a year in, and I’m still really happy with their service. Everything arrives within a reasonable time, the pricing makes sense, and the small surprise included in each order is a lovely detail. I’d happily recommend them to anyone thinking about it.

April 16, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Michal,

Thank you so much for your continued trust over the past year, it truly means a lot to us.

We’re delighted to hear that you’re consistently satisfied with our service, from delivery times to pricing, and especially that you enjoy the little surprises we include in your orders. It’s those small touches that we hope make a real difference.

Your recommendation is the greatest compliment we could receive, so thank you again for your support.

We look forward to continuing this journey with you.

With all the kindness of the Mamafamille

Rated 5 out of 5 stars

love it

love it. very nice quality.

April 15, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

Thank you very much for your feedback.

We are glad to hear that you love it and that you are satisfied with the quality of our products. Your satisfaction means a lot to our entire team.

We look forward to serving you again very soon.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Great CBN, CBG and CBD as hash or oils are my favorites

Great, high quality, reasonabyle prices, fast delivery, friendly staff. I highly recommend CBN. They helped me qsssuit smoking tobacco. CBN is relaxing and reduces, hugely, anxiety,is its a relaxing and perfect for stopping addictiontions to toacco (or stopping other sedative addictions like opiates and benzos), especially combined with iboga. I mix it with the free CBD they send with it, CBG,is less sedative and good for social situationslike parties. None of these are physically addictive and help you to move away from hesavy physical addictoins

April 16, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Madera,
Thank you very much for your detailed feedback and for sharing your experience.
We are truly glad to hear that you are satisfied with the quality of our products, our pricing, delivery, and customer service. It is especially meaningful to read that you feel supported in your personal journey and that certain products fit your needs in different situations.
We appreciate your trust and your recommendation.
We look forward to serving you again very soon.
With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Processing time took 10 days

Processing time took 10 days, delivery 3. Thus long delivery time the product and offers were amazing! Would recommend

April 14, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Rita,

Thank you very much for your feedback and your recommendation.

We are glad to hear that you enjoyed the products and our offers. We also take note of your comment regarding the processing time, and we understand that the overall delivery experience can feel longer than expected in this case.

Your feedback is valuable and helps us continue improving our service.

We look forward to serving you again soon.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

So far the best quality of cbd hash…

So far the best quality of cbd hash that I found , good variety of products and deals I will order more than one time for sure !

March 31, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Martinho,

Thank you very much for your feedback and your trust.

We are delighted to hear that you consider our CBD hash among the best you’ve tried, and that you appreciate both our product variety and our offers. Knowing that you plan to order again is a great reward for our entire team.

We look forward to serving you again very soon.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Top!

Top! Really good

March 10, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Duarte,

Thank you very much for your feedback.

We are delighted to know that you had a great experience with us. Your satisfaction means a lot to our entire team.

We look forward to serving you again very soon.

With all the kindness of the Mamafamille.

Rated 4 out of 5 stars

It arrived after 12 days but it…

It arrived after 12 days but it contained what I ordered so it’s fine

April 7, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Aly,

Thank you for your feedback.

We understand that the delivery time may have felt a bit long, and we appreciate your patience. We are glad to know that your order arrived correctly and that everything was as expected.

Your feedback is important to us and helps us continue improving our service.

We look forward to serving you again soon.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

I reached the top 10 in the Super Mama…

Edit after response mamakana:
These are just blatend lies, there was no major hack. If anything someone from your team was manually deleting the winners.
I kept an eye on the site until the month finished.
The fact that you try to come out like this with lies after ignoring all my emails just proves you are an unworthy company.

Unless I get some kind of refund I will buy my CBD elsewhere.

Goodbye, an ex loyal costumer.

Original message:
I reached the top 10 in the Super Mama game last month, which according to Mama Kana’s own rules should entitle me to a prize.

However, I never received any email or prize. I have contacted their customer service multiple times via email and Instagram, but received no response at all.

This is very disappointing, as it gives the impression that the competition is not being properly managed or that winners are simply ignored.

I would appreciate a clear response and a proper resolution to this situation.

If this gets resolved, I am happy to update this review accordingly.

Account: Kwinten Olaerts

March 31, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Kwinten,

Thank you for taking the time to share your experience, and first of all, congratulations on reaching the top 10 in the Super Mama game, we understand how frustrating this situation must feel.

We would like to sincerely clarify what happened. Unfortunately, our system was recently targeted by malicious activity, which led to manipulated and unreliable game results. In order to protect fairness for all participants, we had no choice but to reset the rankings entirely and secure the platform against further abuse.

We fully understand that this may feel disappointing, especially given your involvement, and we are truly sorry for the inconvenience caused.

That said, we would like to gently highlight that this issue relates to a one-time disruption of a promotional game, and does not reflect the overall customer experience we strive to provide every day through our products and service.

Your feedback remains important to us, and we are continuously working to improve both our systems and communication. If you would like to discuss this further, we remain available to assist you directly.

With all the kindness of the Mamafamille

Rated 5 out of 5 stars

Very nice recomend

April 5, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello Diogo,

Thank you very much for your feedback and your recommendation.

We are delighted to know that you had a positive experience with us. Your support means a lot to our entire team.

We look forward to serving you again very soon.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

It feels like a scam

Avoid this brand at all costs. It feels like a scam.
I placed an order on 28/03, paid in full, and more than a week later I still have nothing. No delivery, no proper explanation, no accountability. Every time I try to contact them, they give lazy, vague responses that explain absolutely nothing.

They had no problem taking my money, but when it comes to fulfilling the order, they are completely unreliable. This is dishonest, unprofessional, and beyond frustrating. Customers deserve answers, not excuses. Based on my experience, I would not trust this company at all.

April 3, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

Thank you for sharing your feedback.

We are sorry to read about your experience and understand your frustration regarding your order and the delay you mention. This is not the experience we aim to provide.

However, after review, we have not been able to identify or match your review with a verified order or customer account. As such, your review cannot be authenticated at this stage.

We remain fully available and willing to assist you. We kindly invite you to contact our customer service team directly with your order details so we can investigate your case and provide you with clear and accurate answers.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

GLS: one of the worst couriers.

I just looked at the tracking of my order from March 26. It's now April 3 and the package is still in France. No express delivery!! Only reaching the delivery station and not leaving it.
GLS is one of the worst couriers, maybe you could change to a more reliable courier? You must really do something about this, this complaint comes back over and over again.

April 3, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

Thank you for taking the time to share your feedback.

We understand your frustration regarding the delivery delay, and we are sorry to read that your experience did not meet your expectations. Delivery issues can understandably be very disappointing, especially when you are waiting for an order placed several days earlier.

That said, in order for us to investigate your situation properly, we need to be able to verify the details of your order. As your review has not been authenticated and we have not been able to match it to a verified customer case, we are unfortunately unable to confirm its authenticity or review the shipment in detail at this stage.

Please note that while the delivery is handled by the carrier, we remain attentive to all customer feedback and take recurring transport issues seriously. We are always open to reviewing a situation when the necessary information is provided.

If you would like, you are welcome to contact our customer service team directly with your order details so we can look into this further.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

This is a scam brand

This is a scam brand. Payment never arrived. We drove sales and delivered results, but they ignore all communication. Avoid this company.

April 2, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

Scam brand

Scam brand. Bad!

March 18, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

We are sorry to read your comment.

In order to understand your situation and verify your experience, we contacted you to obtain further information. Unfortunately, we have not yet received a response from you.

Without this information, we are unable to confirm the authenticity of your review or process your request appropriately.

We remain available to discuss this further with you and will take the necessary steps as soon as we receive the requested information.

With kind regards, The Mamafamily.

Rated 1 out of 5 stars

This is a scam brand

This is a scam brand. I need to receive my commission.

April 3, 2026
Unprompted review
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Reply from Mama Kana CBD

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

project scam

April 3, 2026
Unprompted review
Mama Kana CBD logo

Reply from Mama Kana CBD

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

Very disappointing experience – not recommended

I had a very frustrating experience working with this company. I promoted their products in good faith through affiliate channels, but unfortunately, I did not receive the payment that was expected.

Communication has been inconsistent and unclear. Multiple attempts to follow up were either ignored or resulted in vague responses without any real resolution. This raises serious concerns about transparency and reliability.

If you are considering working with this company, especially as a partner or affiliate, I would strongly advise you to proceed with caution. Make sure all terms are clearly documented and do not rely solely on verbal or implied agreements.

Overall, this experience has been disappointing and has negatively impacted my trust in the brand.

April 3, 2026
Unprompted review
Mama Kana CBD logo

Reply from Mama Kana CBD

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 1 out of 5 stars

This is a scam brand

This is a scam brand. I need to receive my commission. Get your money. Thanks to the tireless work of our team, we have brought you significant revenue. Do the right thing.

April 1, 2026
Unprompted review
Mama Kana CBD logo

Reply from Mama Kana CBD

Hello,

Thank you for your message.

We understand your concern regarding the commission. However, after review, the invoice you provided is not compliant, as it includes a VAT number linked to a deregistered company. In this context, we are unfortunately unable to proceed with the payment at this stage.

We invite you to continue the discussion directly with our affiliate partner, with whom you are already in contact, so that your situation can be reviewed in detail and, if possible, resolved appropriately.

With all the kindness of the Mamafamille.

Rated 5 out of 5 stars

Always good product

Always good product, they deliver very quickly in Portugal.
I recommend this site to buy quality CBD

April 2, 2026
Unprompted review
Mama Kana CBD logo

Reply from Mama Kana CBD

Hello Julio,

Thank you very much for your feedback. We’re glad to hear that you are satisfied with the quality of our products and the fast delivery to Portugal.
Your recommendation means a lot to us and motivates our team.

We look forward to serving you again soon.

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