MammaBump Reviews 1,589

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding items like the belly band, briefs, and heat pad to be well-made, comfortable, and supportive, especially after a C-section. Reviewers frequently highlight the excellent customer service, noting that the team is often quick, friendly, and helpful in resolving issues, particularly regarding sizing. However, some people were dissatisfied with the delivery service, experiencing significant delays beyond the advertised timeframe, with some orders taking weeks to arrive. There are also concerns about product sizing, as many customers found that items ran small despite following the size guide. A few other people also felt that the quality of certain products, like a nursing bra, was poor, and some reported issues with the functionality of the breast pump.

What people talk about most

Product

Consumers have mixed feelings about the products. Many praise the quality of items like the belly band,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express dissatisfaction with... See more

Customer service

People report positive experiences with customer service. Many customers praise the customer care team for... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers express significant frustration... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered the postpartum belly band after doing tons of research on belly bands during pregnancy. After receiving it, I was eager to wear it postpartum. Unfortunately, my belly was way bigger than p... See more

Rated 4 out of 5 stars

I’ve ordered the nursing bras and the belly band, unfortunately the size was a bit small. Upon contacting customer service they have offered to replace immediately. Glad they are quick to respond and... See more

Rated 4 out of 5 stars

I ordered 2xM post partum briefs and then changed my mind to size down one of them and emailed the team. Unfortunately it was shipped already to change it but the team was so lovely to send the reques... See more

Rated 4 out of 5 stars

I had a generally positive experience, although there were a few areas that could be improved. My order arrived later than the delivery timeframe stated on the website, and while cus... See more

Rated 5 out of 5 stars

I'm still a few weeks out from giving birth, but I'm very excited to have the postpartum belt to aid in my recovery this time around. This is my third pregnancy and will be my third c-section. I've ha... See more

Rated 5 out of 5 stars

I am 3 weeks postpartum with my first baby & I purchased the belly band & briefs for recovery after my birth. Delivery came quickly but unfortunately the size I ordered was too big! However I was offe... See more

Rated 5 out of 5 stars

Ordered postpartum briefs, heat pad and scar strips. I found the briefs to be very soft and comfortable. I decided to keep some larger sizes and exchange the others for a smaller size, which I felt wo... See more

Rated 5 out of 5 stars

I bought a Postpartum Belly Band from MamaBump, unfortunately it was too small. So I emailed MamaBump for help, hoping to exchange it for a bigger size. I received a reply from MamaBump the very next... See more

Rated 3 out of 5 stars

I ordered two of the bamboo breastfeeding bras and a medium and large pair of the soothing briefs. The sizes run small and the medium ones don't fit. The others appear good quality and I'm pleased... See more

Rated 5 out of 5 stars

I purchased a postpartum belly band, postpartum washing bottle, nursing bra, and briefs. The belly band and washing bottle are excellent quality — beautifully made and thoughtfully packaged — I’ve... See more

Rated 1 out of 5 stars

I ordered a wearable electric bump on 2nd March with 3-5 day shipping and it’s now 18th March, nothing in the mail yet. I’ve reached out to customer service and they only give me ChatGPT responses wit... See more

Rated 5 out of 5 stars

bought the Postpartum Soothing Briefs and really like them. The fabric is very soft and breathable, which is great for sensitive skin after birth. They fit well, feel supportive, and helped me fee... See more

Rated 4 out of 5 stars

Am now 4 weeks postpartum. Great postpartum belly band. It's so comfortable you forget you have it on unlike others that even make it impossible to wear even for a short period. It took a while for m... See more

Rated 1 out of 5 stars

My partner ordered a pump because of its speedy 3-5 day delivery. After 9 days we tried to cancel the order after some emails with customer service. Two days after we tried to cancel we got at dispa... See more

Rated 1 out of 5 stars

Ordered the luna pump with the expectation that they deliver the item within their advertised time. No update or heads up on an unexpected delay, I emailed them to chase it, and that’s when they repl... See more

Rated 4 out of 5 stars

The sizing is definitely described wrong on the website. I’m a US pant size 4 and ordered a small belly band. But when measuring my waist I actually need a large. Very confusing. So now I’m replacing... See more

Rated 4 out of 5 stars

I recently ordered the Post-Partum Belly Band. The product delivers what it claims to be which is very supportive to my baby pooch after my C-section. The velcro grip and the elasticity of the band re... See more

Rated 1 out of 5 stars

If I could give this company 0 stars I would. DO NOT ORDER. Ordered my item in December, which by mid Jan was never received. After contacting them multiple times through social media and emai... See more

Rated 5 out of 5 stars

Even with a small delay, I never felt stressed because MammaBump kept me in the loop. Their kindness in every message made the whole experience feel human. I’m truly grateful for how they handled ever... See more

Rated 1 out of 5 stars

Drop shipped straight from china. Despite advertising that their delivery to Australia is only 3-5 business days, it took more than 4 weeks to arrive & no tracking was provided until probably the 3rd... See more

Rated 5 out of 5 stars

The support briefs are so comfy! I ordered these right after I had given birth and by the time they got to me, I needed a smaller size. The customer service team was great — they made it so easy for m... See more

Rated 5 out of 5 stars

The product is well made and comfortable. I had a c section and the fourth trimester briefs are supportive, providing compression for swelling, and comfort. Customer service was very helpful in resolv... See more

Rated 5 out of 5 stars

MammaBump has excellent customer service, they have been great help in getting me the correct size for postpartum belt. I would recommend.

Rated 5 out of 5 stars

The team at mummabump is extremely prompt to respond to the queries. The product is good quality as well. Highly recommended .

Rated 5 out of 5 stars

MammaBump has been great. I found exactly what I was looking for and when I needed support with regards to an item, the team was super friendly and effective. Would 100% recommend!

Rated 5 out of 5 stars

Amazing customer services!! I accidentally ordered the wrong size the underwear and I emailed them explaining what had happened. Firstly they were very quick to respond and said I can send them back a... See more

Rated 5 out of 5 stars

I ordered this based on hearing many good things about the postpartum belly band. Unfortunately the size was incorrect and I needed a new one. I contacted the customer support who said they will sen... See more

Rated 5 out of 5 stars

I ordered the soothing compression underwear and the belly band from Mamma Bump! The materials of both items are so soft and supportive, especially post C-Section! I highly recommend purchasing both... See more

Rated 5 out of 5 stars

I purchased the belly band in size M however it is too small for me so need a replacement for a L. The company has been very good at communicating with allowing me to get a replacement size so I am ve... See more

Rated 5 out of 5 stars

The feel of the material was very soothing. Unfortunately I ordered XL. Need to go down to L. The company has offered to send me a smaller size at no cost with no return. I can pass the larger siz... See more

Rated 4 out of 5 stars

Cancel/ exchange initially was a little harder. I was talking to a robot person which was very frustrating. Finally, a real person actually spoke with me, able to resolved my issues/ gifted me the ite... See more

Rated 5 out of 5 stars

Mamma bump corset has been very supportive and comfortable post partum, I’m able to wear it all day giving me extra support. Their customer service is also great and I’ve been able to swap sizes very... See more

Rated 4 out of 5 stars

I ordered my mama belly band and once I tried it on it was too small. I reached out 3 times via email through their customer support email. An automated message responded to my email stating that the... See more

Rated 5 out of 5 stars

Mamma bump postpartum belly band is good in quality, breathable and easier to use!. A must have essential for all the mamma's out there. Their services are good, prompt in replying and provide cust... See more

Rated 5 out of 5 stars

I bought 2 pairs of soothing briefs and a belly band before I give birth through C-Section to help me in my post partum. I love the soothing briefs. The fabric feels nice and I feel comfortable wearin... See more

Rated 5 out of 5 stars

Very comfortable post cesarean soothing briefs. Customer service is also good. Definitely recommended.

Rated 4 out of 5 stars

I was referred to the mammabump briefs for my c-section and they have been great! They are high and supportive enough that I feel like my incision is healing well. I didn’t know what size I was so I o... See more

Rated 3 out of 5 stars

I ordered the pregnancy support belt. Received the wrong size from what I ordered. I have been able to get in contact with support after a few days to organise a replacement in the correct size for fr... See more

Rated 4 out of 5 stars

Great customer service with a genuine interest in supporting mums! Happy to exchange sizes if needed! Looking forward to wearing my band!

Rated 1 out of 5 stars

I placed my order three weeks ago and still haven’t received any updates regarding delivery. I contacted customer service two weeks ago and never received a response. Since then, I’ve followed up ag... See more

Rated 5 out of 5 stars

This brand has been my saving grace during my post partum journey so far with my first bub. Since giving birth I have acquired almost their entire line of products, with my favourites being the underw... See more

Rated 1 out of 5 stars

Placed my order a week ago. Said it would be shipped in 24 hours and received in 3-5 business days. My order hasn’t been shipped, and I’ve sent three unanswered emails seeking an update. now have to d... See more

Rated 2 out of 5 stars

Honestly no issue with shipping - I ordered the Luna wearable pump, it did take a while but I ordered ahead of time and wasn’t in a rush to use it so that part didn’t bother me. The issue lays with th... See more

Rated 1 out of 5 stars

BE AWARE- THIS COMPANY IS BASED IN AUSTRALIA. The prices appear in pounds sterling, so I assumed they were UK based. This is very misleading.Delivery will therefore take longer than stated. Due to sig... See more

Rated 1 out of 5 stars

The bra took 2 weeks to arrive, and when it arrived, I was so disappointed, the product smells of chemical, materials feel very cheap, I have purchased similar products from other brands, so it is... See more

Rated 1 out of 5 stars

Bought the Luna pump. Took 3 weeks to be delivered FROM CHINA even though it says within a week on their website! I wanted to return it, and emailed them before it got delivered so I had time stamps o... See more

Rated 1 out of 5 stars

Hi Team, I am extremely disappointed with the service I have received so far. I purchased a $250 gift card five days ago, and I still have not received it. I have checked my inbox, pro... See more

Rated 5 out of 5 stars

It has been so nice to work with this company. I had a c-section in March and the belly band has been exactly what I need to help in the healing process. I ordered the wrong size originally and reache... See more

Rated 1 out of 5 stars

If I could give 0 stars I would. It seems I’ve had the same issues like everyone else ordering a pump. An AI email response that ‘Emma’ will be in touch. I ordered it 2 weeks ago (website said 3-... See more

Rated 1 out of 5 stars

I had issues from the start where I didn’t receive a confirmation email this was rectified quite quickly. However the bundle order for the Luna I ordered was missing one of the inserts, I kid you not... See more


Company details

  1. Maternity Store

Written by the company

Maternity and postpartum support products. Suitable after c-section & natural childbirth.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False advertising on delivery times, straight from China, unresponsive customer service

Drop shipped straight from china. Despite advertising that their delivery to Australia is only 3-5 business days, it took more than 4 weeks to arrive & no tracking was provided until probably the 3rd week. I emailed twice asking if my order was coming and for shipping updates with no reply. It was very much giving scammy vibes. It wasnt until it arrived, and I emailed A THIRD time for a refund/compensation was when they finally replied with the only resolution to ship it back to them at my own cost. Not to mention I now am receiving lots of scam emails ever since ordering with them. DO NOT RECOMMEND

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Support

The ordering process was easy, i did not take into consideration how much i would grow in the last few weeks and went with a large and its just too small that i the velcro wont reach. I reached out to support at Mumma Bump as if i was to return the item to change size it would be a while until i received the new size and as i am already 10days pp after csection i felt it wouldnt be effective and they have offered me support within my mistake and are sending me a new belt to the correct size as no extra cost. This company is obviously ran by women and the support i have received today i can not recommend them enough in such a vunerable time of my life.
I will definitely pay it forward and gift the smaller belt to someone in need when the time is right.
Thank you Mumma Bump 🙏🏼

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this brand already

Absolutely love this brand already. The quality of the postpartum undies is excellent, they're soft, supportive, and beautifully designed. You can tell a lot of thought has gone into making something that’s both practical and lovely. What really stood out to me, though, was their customer service. They were so kind, responsive, and genuinely helpful, which made the whole experience feel very personal and caring. It’s rare to come across a company that’s this thoughtful with their customers. I’m really looking forward to using them and would happily recommend them to others.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love the range of products offered by…

Love the range of products offered by Mammabump. It has been my pregnancy and postpartum go - to. I accidentally placed an incorrect order and the Customer Service was eager to provide me with another solution. I love all their products especially the postpartum belt, cooling pack and postpartum briefs. I highly recommend their products.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I am so impressed with the MammaBump…

I am so impressed with the MammaBump Postpartum Belly Band and Fourth Trimester Brief! The quality is excellent, and it feels sturdy yet comfortable—just what I need as I recover from my C-section. I can’t wait to use this to help bring back my pre-pregnancy body.

Having had a previous C-section, I know how challenging recovery can be, and I really wish I had discovered this sooner. This will definitely make my postpartum journey much easier and more comfortable. Highly recommend for any mom recovering from C-section and also normal delivery.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

So happy with my purchase

So happy with my purchase, it’s been a real time-saver. Suction s perfect, the different inserts make it super easy to find the right size, and the pumps are lightweight and super discreet. I can finally move around. I feel like I’ve got my life back, thanks mammabump!

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

My order took weeks to arrive

My order was taking weeks to arrive so I contacted them to be informed they had run out of stock and it’s now on its way. Shockingly bad service to have to contact the company and find this out, instead of them letting me know. It’s convenient that once I contacted them it got dispatched. Won’t use them again!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company 0 stars I…

If I could give this company 0 stars I would. DO NOT ORDER.

Ordered my item in December, which by mid Jan was never received. After contacting them multiple times through social media and email and getting the same response that ‘Emma’ would look into the issue I gave up thinking it would arrive.

Fast forward to the beginning of Feb, my order was apparently lost. Basically 5/6 weeks of time wasted and I won’t receive it. Had to go via my bank to get refunded!

I’ve now purchased the momcozy and it arrived in 3 days. Save yourself the time and do the same.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

smells like chemicals, and bad materials

The bra took 2 weeks to arrive, and when it arrived, I was so disappointed, the product smells of chemical, materials feel very cheap, I have purchased similar products from other brands, so it is very obvious this product is not a good one. Then I emailed for a return, however they asked me to ship it to Australia and cover the return postage...I live in the UK, the package was sent from China, but somehow I need to send it to Australia, which is very strange.

The bra also comes with no tag or label, no indication of where this is made, or materials, and it smells cheap and felt very cheap, instead of the bamboo I initially bought it for!
Please avoid this product.....

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

bought the Postpartum Soothing Briefs…

bought the Postpartum Soothing Briefs and really like them. The fabric is very soft and breathable, which is great for sensitive skin after birth. They fit well, feel supportive, and helped me feel more comfortable during recovery. You can tell they are made with new mums in mind.

I ordered an XL, but it was too big. I wanted to change the size, so I sent an email through the website. Their customer service was excellent—they replied quickly and offered a free replacement in the correct size. I really appreciated how they handled everything.

I would definitely recommend their products and customer service and would happily order again.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Healing with Mamabump 💛

I’ve shopped with mamabump a few times as I’ve had a c-section and recovery and self care is super important to me. Highly recommend their products esp the briefs and the silicone scar sheets for healing 💛

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Maternity briefs

I ordered the maternity briefs recently and cannot be any happier with them! At 12 weeks post c-section I found these briefs to be the most supportive underwear since birth, I wish I ordered these sooner! Buttery soft and they dont roll down. They have drastically improved my scar adhesion pain and I am now able to exercise. Thanks Mamma Bump!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Slow to Ship

Similar to another recent reviewer I also ordered a wearable on 15th Jan and it is now 4th Feb and yet to arrive or even ship.
The website says 3-5 business days for delivery hence ordered the pump for an event but now that has been and gone
Would not recommend unless you have months to wait.
The issue I have is that there was no notification of delayed shipping or any contact from the customer service team until I followed up several times.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars!

Mamma bump have great products for every stage of your pregnancy journey. Ordering and delivery was a breeze, and their customer service when needed was quick, easy and efficient. The underwear I bought were exactly what I was looking for for my postpartum journey

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service! I had a sizing issue and they immediately sent a replacement with kindness and understanding. So sweet, supportive, and a pleasure to do business with as a new Mama. Highly recommend!! 🩵

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

I purchased a postpartum band in the…

I purchased a postpartum band in the wrong size and they offered to send me the next size up with no extra charge. Though things may take awhile, their customer service do try to give the best service they can. I’m a returning customer and would do so again. Thank you :)

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look