mammotion.com Reviews 2,460

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and performance, noting how well they handle various terrains and leave lawns looking pristine. Many appreciate the ease of operation and setup, often highlighting the intuitive app and efficient cutting capabilities that save significant time. The customer service is also consistently described as exceptional, with many consumers commending the responsive, helpful, and professional support team. However, some people were dissatisfied with specific issues, such as occasional difficulties with product connectivity or mapping. A few reviewers also mentioned concerns regarding product safety, particularly when children are present, and some experienced problems with product durability or receiving timely support for repairs and replacements.

What people talk about most

Product

Customers consistently note positive experiences with the product, particularly praising its ability to cut... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the support team for being... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the cutting performance,... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of setup and... See more

Service

People report positive experiences with service. Many customers praise the quick responses, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I did bought the Luba mini a year ago for my estate in Italy. Main issue, it should be operated automatically and remote through WiFi out from Germany. I do follow the action to a separate camera loca... See more

Rated 5 out of 5 stars

Dealing with Mammotion has been a joy. Rarely, in this day and age, are you treated with appreciation and respect by any company. But ever since my Yuka Mini 500 arrived, they've been wonderful to dea... See more

Rated 5 out of 5 stars

I’ve been using the Luba 2 Awd 5000 for a while now, and l am extremely impressed. It’s incredibly reliable-once it’s set up , it just gets on with the job without any fuss. The all wheel drive featur... See more

Rated 5 out of 5 stars

I pledged for a Yuka during a Kickstarter campaign. The robot mower eventually came and has had some teething issues, but overall the Mammotion team has been pretty responsive. When I have had issues,... See more


Company details

  1. Garden
  2. Lawn Care Service

Written by the company

LUBA AWD Series is the first and only Perimeter Wire Free Robot Lawn Mower that can handle complex lawns up to 5000 ㎡ (1.25 acres) with 75% slope (37°). Mammotion is leading the innovative outdoor robot solution, committed to shaping a smarter and high-quality eco-friendly outdoor lifestyle. We provide Smarter Robot Lawn Mower, with 7+ Years of Robot Experience and 150+ Robotics Patents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Yuka 1500 lawnmower with collection basket

I ordered a Yuka 1500 robotic lawnmower with a collection basket from Mammotion with great expectations that a robotic lawnmower that not only mulches but also collects the cut grass has finally hit the market. I must admit that after a month of testing, I was pleasantly surprised that everything works according to the declared reviews. In my opinion and experience as a garden implementer, the way to a perfect lawn is in robotic lawnmowers with collection. Good job from Mammotion.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ray V

Ray V. was great! Quick communication and helped me get the answer I needed.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Luba Mini AWD is great on steep Slopes

I was looking for a robotic lawn mower that could mow my 34 degree sloped back lawn. After much research I decided to get the Mammation Luba Mini AWD. I was a bit skeptical about the claims of it being able to mow more than my 34 degree slope, and I had never heard of Mammotion, but relying on the many good reviews I decided to get one. Now after a couple of months of use I am very glad I did. It has done a very good job of mowing my sloped and flat lawns. I've contacted Mammotion technical support for a minor issue, and I found them to be very good about resolving the issue, and follow up. Overall a good product with good customer service.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love my Luba 2 mower

I’ve been using my Luba 2 mower for more than a year now, and I’m very impressed with its performance. It handles the lawn cuts well, and pays for itself as my mower service wanted $40 each time. The setup is straightforward for me, and it runs consistently.

What really stands out is the support team. I had a minor issue during manual mowing, it was randomly adjusting height, and their response was quick, we collected logs and necessary info and we decided to ship Luba for maintenance, label was provided by Mammotion. It’s rare to find both a solid product and such reliable customer service together.

Overall I am happy with Luba 2 it surely is a smart investment and nice toy to have, a lot of people are stopping by and showing interest.

September 4, 2025
Unprompted review
Rated 4 out of 5 stars

I was having motor problems from the…

I was having motor problems from the first time I used it. I thought I could overcome the Errors myself with good programing. Then I had some Location trouble so I decided to write Mammotion. This takes patients because they answer emails while the US sleeps so you loose a day every time. The bright side of all this was really cool. The tech had me send him the error log and with that they were able to diagnose the problems and from what I could tell fix most of the problems through the internet. I still needed to send it in for repair or replacement which also takes time but I didn't have to send it to china only California. In the end Mammotion acted appropriately for me The Customer which is all I ever want.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible purchase

I live on a severe hillside and have always had trouble with a few spots where it gets very steep. This mower has no issues with the slopes whatsoever. I love this mower. It does a great job and has saved me time and risk of injury for two years now. It’s easy to clean and maintain. There are times when it rips up the grass a bit when it turns however the benefits far outweigh the downside. I would definitely recommend getting one.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I recently contacted Mammotion Support…

I recently contacted Mammotion Support regarding an issue with my LUBA AWD 800, and I must say I was thoroughly impressed. Their team was not only professional and knowledgeable, but also incredibly kind and patient throughout the process.

They took the time to understand my concern and offered clear, helpful solutions. What stood out most was their genuine willingness to assist and improve the customer experience.

In a world where support often feels rushed or impersonal, Mammotion truly sets a high standard. I’m very satisfied with their service and would happily recommend them to anyone considering their products.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Luba is an excellent robotic mower

i have about 1/2 acre to mow. i wanted to be able to control the height of the cut in several different areas. The areas are also not simple shapes. Assembling the Luba was straight forward. Then creating the area to mow was easy using the app. i opted for the iNavi NetRTK & this is excellent. The AWD of the Luba was perfect to navigate those areas on a slope & are a little wet. The machine is well built & the obstacle avoidance technology is superb, the robot just mows around the trees and with low hanging branches this is some much easier than hand moving.
My wife loves the fact it will do stripes rather than the random nature of other types of robot mowers.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

I love my YUKA

I love my YUKA. Normal mowing and navigation in my complicated garden works very well. But I bought this little helper for his sweeper kit. Now that autumn is coming and the first leaves are falling I am very happy to see, that the collection of fallen leaves and dumping works as shown in the advertising. Now I am very happy to have no more of this disgusting work as my yuka is going to do that for me.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Luba 2 is a solid workhorse

I have had my Luba 2 for over a year now. It is extremely easy to use. You do need to monitor it from time to time just to make sure it does not get stuck. I normally check the app every couple of hours it is cutting just to check it progress on days I know it is in tricky areas of my yard. I have a heavy wooded area it cuts once a week and small sticks and pinecones it will sometime get stuck on. Large branches that fall it can easily avoid. If you have an area that is prone to branches and pinecones falling I do recommend walking the area before the mower cuts it. Other than that, it is a workhorse, and I will admit the longer I have it the more I forget about it. 95% of the time it just cuts and does a good job.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use and great results

The set up was fairly straightforward. Great no boundary wires and easy to set up different cutting zones. Have had the robot for 2 weeks and after getting familiar with the app it is very user friendly. After one cut my grass was the best it ever looked now ai don't require a heavy ride-on. No issues with GPS guidance.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Warranty

Warranty. I have not been let down by the warranty in the US. Reached out via the tech line was given a shipping label with in 3 days and the turn around from the time it was shipped was less than 2 weeks.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I'm satisfied with my LUBA 2

I'm satisfied with my LUBA 2. The product and software are evolving, so some teething problems are understandable. Fortunately, support is always responsive to requests for assistance.
There are some things that could still be improved, but it's undoubtedly among the best on the market.

September 3, 2025
Unprompted review
Rated 4 out of 5 stars

Good service

In cases where I have needed help with my Luba 800 awd, I have received a quick response and also a follow-up on my problem.

August 29, 2025
Unprompted review

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