I was charged for a subscription even after I'd canceled it. When I emailed for a refund, I got no reply for over a week. When I did get a reply, the rep basically blamed me for being impatient about... See more
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See what reviewers are saying
It is brilliant that refills are received automatically, also that the 'gadget'and gel is so professionally arranged, no complaints! However, I don't see any change. The item seems so well made, I can... See more
Got the teeth whitening kits, the first time I've ever bought any. Did the application as guided and my teeth are definitely at least two shades whiter. Thinking about improving further with the gel r... See more
I’m really enjoying using the Man Behind The Mirror Hair Loss range, as well as the Biotin gummies which are really tasty! I’m definitely seeing an improvement in the strength and thickness of my hair... See more
Company details
Information provided by various external sources
Empower yourself. Evidence based treatments to look and feel your best.
Contact info
United Kingdom
- manbehindthemirror.co.uk
Unacceptable product
At first I was happy with the product but I haven’t even finished the cycle and the product is already faulty and it’s stopped working .I would like a refund or a new full product ?
August 19, 2020
Unprompted review
Reply from Man Behind The Mirror
Hi Mark, you contacted us this morning explaining the fault and we agreed to send out a new LED light to you. We're focussed on delivering great service to all of our customers, so don't hesitate to contact us if you've got any issues or questions moving forward and we'll work with you to get things resolved.
Cheers,
Matt
I am really satisfied delivery was…
I am really satisfied delivery was quick and great and the product is high quality, IT work good. I like it
August 18, 2020
Unprompted review
Great company to deal with.Tooth…
Great company to deal with.Tooth whitening kit is a amazing .
Found out about them on sweatcoin and would highly recommend man behind the mirror .
Looking forward to my monthly supply .
August 17, 2020
Unprompted review
The package came perfectly but results ..
The package came perfectly and neat and on time just not receiving the results fast and I don’t know if the gel given is enough might see what happens in the next few weeks
August 17, 2020
Unprompted review
Iv used this device 3 times at first I…
Iv used this device 3 times at first I was at sceptical. However I’ve seen a dramatic improvement in the colour of my teeth and will be continue to use. Very good device however I feel 50 pound is a little expensive, I bought it for 25 and would be willing to spend 40 because you have to factor the money for the gel.
August 11, 2020
Unprompted review
Truly excellent
Amazing service and products at very reasonable prices. Definitely will be shopping here again and would recommend.
August 11, 2020
Unprompted review
Product doesn’t work and it’s very…
Product doesn’t work and it’s very awkward and uncomfortable to use.
Update
After a very useful chat with Matt I am really impressed with the customer services and professionalism of the company. I look forward to trying the product again and hope to get the desired results. If this is the case I will update the review and rating again. 5 stars for customer support. Thank you.
August 11, 2020
Unprompted review
Reply from Man Behind The Mirror
Hi Adam,
Thanks for your feedback, it is really important to us as we want all our customers to have the best possible experience.
Thanks for speaking to me on the phone today to explain your feedback a bit more, it was really useful. We have many customers using our teeth whitening plan who are getting great whitening results (including myself!), but results can vary on a person-by-person basis, and whitening results can be influenced by usage (we recommend our teeth plan is used on six consecutive days each month) and diet (for best results, we highly recommend avoiding good and drinks that can cause teeth stains such as coffee and wine on the days when the teeth kit is being used).
If there is anything else we can do to help, please feel free to contact our support team by email on help@manbehindthemirror.co.uk, or by phone on 0113 436 0309.
Cheers,
Matt
Used the teeth whitenning product…
Used the teeth whitenning product absolute magic pain free ,simlple and enjoying ! Highly recommended!
July 30, 2020
Unprompted review
Very responsive and informative
July 7, 2020
Unprompted review
Great product!
Great product! Great service (arrived swiftly and nicely packaged!) Great outcome (noticeably whiter teeth!) Would definitely recommend to a friend!
July 6, 2020
Unprompted review
Great products at a great price!
I’m really enjoying using the Man Behind The Mirror Hair Loss range, as well as the Biotin gummies which are really tasty! I’m definitely seeing an improvement in the strength and thickness of my hair which I am really happy about! The products are reasonably priced and I’m looking forward to trying their other ranges in the future!
July 6, 2020
Unprompted review
Nice, simple effective process
Nice simple consultation with advice given along the way. Received the finasteride products on time and already seems to be making a difference.
Great company with a great team who are willing to help and give confidential advice to suit your needs.
Thank you!
July 6, 2020
Unprompted review
Excellent service and prompt delivery
Excellent service and prompt delivery. Thanks
July 6, 2020
Unprompted review
The teeth whitening kit works great and…
The teeth whitening kit works great and it’s nice you can get the refills on a subscription
June 29, 2020
Unprompted review
Amazing products! Buy more!
Amazing products have already seen improvements can’t wait to buy more!
May 14, 2020
Unprompted review
I’m delighted
I’m delighted. The process of ordering was quick and easy, the product was really high quality and everything had been considered. My teeth are getting whiter by the day, something which couldn’t be easily achieved without access to a dentist right now. Thank you it’s awesome to have access to some cosmetic options right now.
May 13, 2020
Unprompted review
Full marks
Delivered promptly and product looks great. Looking forward to trying it out. It's a new company but seems very professionally run and organised and customer service is excellent. Would recommend to anyone.
May 13, 2020
Unprompted review
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