While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
198-200, M3 6BY, Salford, United Kingdom
3.6
4 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stefan was brilliant - knowledgeable, good communications, and very good on pricing. He really went the extra mile to ensure that all my questions were answered. Thank you 😊
Pavol Gajdos is a thief, he has once again provided items that are faulty and can not be used. I recently received 2 wheels for my trike, with parts missing, which renders them unusable.
The rear wheel has a hub, the new wheel is missing the cassette joint, and the disc brake rotor adapter.
The front wheel is missing the disc brake rotor adapter.
I asked for and paid in full, after Pavol increased the price, which he does all the time, for complete wheels.
I don't know if the wheels function because I can't put them on the trike!
Almost £600 down the drain. 1000's wasted because the trike and parts that Manchester Bikes has provided do NOT work in the way described and that I need them to work. When I try to contact him, he does not answer the phone. For more than a year I have been asking questions about the issues I have had since day one with the trike. He says he does NOT know. Literally he does NOT know anything, if he is to be believed, which he is not, because he has lied from the very beginning. He is an Addict, he can not be trusted! Be warned they are a front!
Reply from Manchester Bikes
Dear Roger Behal,
Manchester Bikes operates in England and we have never done business in Spain, where you live. We have checked our receipts and we have never received any payment from you, neither we have any records of you on our customer database. So we are obviously sad that you appear to have had a bad experience in Spain, but it is beyond our resources to assist you with this as we are a modestly sized bike shop in England. If you are ever in Manchester, we would be delighted to welcome you at our shop.
We would appreciate if you removed the negative review not relevant to our business and connect with business who you are trying to complain about. Manchester Bikes is not associated with ProCargo who you have been dealing with in Spain.
Best regards,
Manchester Bikes team.
This is the best bike shop for both standard two-wheel bikes and non-standard cycles like cargo trikes and more. Their service is excellent and offers great value for money. The staff is extremely knowledgeable about all types of bikes, especially non-standard cycles. If you have a unique bike, this shop is the place to go.
Thank you Chris for sorting out the bikes last weekend . It made the day !!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
