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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the service provided, often highlighting prompt and efficient resolution of delivery issues. People frequently express appreciation for the products, noting their effectiveness in making hair appear thicker, fuller, and providing good coverage. Many find the products easy to use and appreciate the confidence they gain from using them. However, some people were dissatisfied with the product itself, mentioning issues like a coarse or sticky feeling, difficulty in styling hair after application, and concerns about staining clothes or pillows. There are also mixed opinions regarding product quality, with some customers receiving damaged items or finding the product quantity to be less than expected. Delivery service also received varied feedback, with some experiencing delays, missing items, or issues with tracking and communication.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the product, describing it as a... See more

Quality

Consumers find quality to be ambiguous, with some praising products like the Mane Hair Thickening Spray for... See more

Delivery service

Customers had ambiguous experiences with delivery services. While many reviewers praised fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service, often... See more

Order

Users describe ambiguous interactions with order. Some customers report issues such as orders not arriving,... See more

Based on these reviews

Rated 3 out of 5 stars

Product arrived quickly, unfortunately I do not like the product when it is in, it leaves a coating ( like dry shampoo can) It also doesn't disguise the scalp so the thinning area is still obvious a... See more

Rated 4 out of 5 stars

My white hair was really thinning on the top of my head, due largely to medical conditions and an overload of medication. I’ve tried to disguise this in many ways over the past few years, without much... See more

Rated 4 out of 5 stars

I like the product , for it covers well on my hair and a quick fix For me though the down sides are I have to buy 2 shades mid brown & dark brown to get the colour to match my real hair also I do find... See more

Company replied

Rated 4 out of 5 stars

The hair thickening product is good. I just wish there had been more choice on hair shades available. Although I ordered medium brown, ideally I would have liked medium gray or what's often called '... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The world's Number One hair thickening spray, for an instantly thicker, fuller looking head of hair. Suitable for fine or thinning hair, covering grey roots or as a hairline filler. The Mane Hair Thickening Hair Care Regime - wash, thicken and style. Perfect hair every time.


Contact info

3.5

Average

TrustScore 3.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 2 out of 5 stars

It is very expensive since you have to…

It is very expensive since you have to use everyday and it runs out very quickly. It should be lot cheaper.
My Order Number 12287.
How about this Tracking number:
OF442857237GB
Service used:
Royal Mail Tracked 48™
Do you still want to deny or shall i send anyother evidence.
Also you sent me the link to give a review, without that how would I post a reveiw?

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Lifesaver???

Hi, Such a fantastic product to help with hair shortage. It is night and day whenever I have office meetings and people compliment you on your hair, I know it's only hair but it is something I use to have pride in, but once you start to lose it to me it hit my confidence hard, hence Mane, what a lifesaver, I know it might not be right, but I choose to use the silver/grey together. Once I have used the silver I then go over the hair using a slight spray of grey and to be honest it looks very good, So once again,many thanks to again.

January 23, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello Barry. Thank you for your fabulous 5 star review. We are delighted that you like the Mane Hair Thickener and that it helps your confidence. Best wishes. Mane Uk Ltd

Rated 5 out of 5 stars

Certainly works for me

Certainly works for me . I only apply it to my thinning fringe and in a unorthadox manner to that which is suggested but still with very effective results.
I style which is minimal effort anyway, apply the Mane product and set with an alternate freezhold spray.
No brushing,no combing just leave be.
Ok,maybe a wee bit of teasing here and there. Easily adds another 30-40% volume and seemingly natural too as no one has ever passed comment to the contrary.Only downside being that no one is ever running their fingers through my barnet but in fairness those days are long over anyway ! Do what you've got to do and be happy with it.

January 16, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Jefferson. Thanks for your great 5 star review. We are very pleased you like the product and find it useful. Best wishes. Mane UK Ltd

Rated 4 out of 5 stars

Effective and easy to use

I have found it to be effective at disguising thinning hair spots and will continue using it as no other brand I have tried is as easy to use and effective.
My only negative is the seal and shine does not shine and indeed I feel makes hair very dull, it is effective at sealing but I would like my hair to look a bit more healthy.

January 16, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi. Thank you for your review. Mane UK Ltd

Rated 1 out of 5 stars

My hair became very powdery white with…

My hair became very powdery white with the setting spray, how awful and unpleasant experience. Took ages to brush it all out.

January 2, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello Madeleine Cloridor. If you contact us via the web site, you will be able to return the products.

Rated 1 out of 5 stars

Paid £20 for an aerosol 200ml

Paid £20 for an aerosol 200ml
The colour was supposed to be dark brown but was more like light brown and as a thickening product it just dies not work, there are a lot better products on the market.
My advice is not to buy this product.

December 17, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Dear Glyn,
If you contact us via th web site - you can arrange to return the product or change the colour. Thank you Mane Uk

Rated 5 out of 5 stars

APOLOGY!!

My apologies for my recent review in which I blamed your company for sending the wrong colour product.
It was only after sending my order that I realised I hadn't stated the colour (lt.brown) which was required.
However, it now seems that I, unknowingly, clicked on the colour black by mistake. Therefore I withdraw my previous review and again, send my apologies for something which was entirely my own fault.

January 6, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Thank you Bob. Best wishes. Mane UK

Rated 1 out of 5 stars

Haven’t received my order yet

Haven’t received my order yet ! To share a review !

January 3, 2025
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. You placed your order on Decemebr 24th. It stated quite clearly on the web site that our offices were closed from Decemebr 20th until January 2nd. This is so that all of our staff could have a holiday.

Rated 1 out of 5 stars

Lazy

Made an order on 22/12. It’s now 1/1. When I emailed to chase I got an out of office to say closed from 20-12 until Jan. That’s fine but why let me proceed with the order? It should have said this would not be processed until Jan and allow me the option of going elsewhere.

Not good enough. Lazy

December 22, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. It was stated quite clearly on the web site that our offices were closed from Decemebr 20th until January 2nd so that all of our staff could have a holiday.

Rated 2 out of 5 stars

Probably because it’s Christmas placed…

Probably because it’s Christmas placed order on 21/12/24 still nothing not even tracking data

December 31, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. It was stated quite clearly on the web site that our offices were closed until January 2nd so all of our staff could have a holiday.

Rated 4 out of 5 stars

update

gave bad review because of time waited. i didnt know they were on holiday. they have been very good since they got back.

December 31, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. It was stated on the web site quite clearly that our offices were closed until Janaury 2nd.

Rated 1 out of 5 stars

My hair now looks like a wig

My hair now looks like a wig. Thanks to this product.

December 23, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. We have no Olive Reeves in our customer data base. Please remove this incorrect negative review and contact the company you purchased from. We are Mane UK Ltd

Rated 1 out of 5 stars

Scammed me

It has absolutely zero effect on my hair. Waste of money.

December 24, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. We have no Timothy Lynch in our customer data base. Please remove this incorrect negative review and contact the company you purchased from. We are Mane UK Ltd

Rated 1 out of 5 stars

Far too sticky

Far too sticky - basically like spraying sticky paint on your head rather than hair powders you can get that actually act like hair. Far too expensive for what you get.

December 23, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. If you contact the office - you can return the goods.

Rated 5 out of 5 stars

No hair transplant for me - just the thickening spray!

I am getting old and my hair is thinning out slowly but the Mane thickening spray is just extraordinary as when sprayed into these thinning areas it looks like I have a full head of healthy hair. I was thinking about a hair transplant but honestly the spray works so well that I am just forgetting about that. It's a self-confidence booster as well. When using the spray you must remember that it will mark your pillows if you do not wash it off so I use a cloth over the pillow if I do not rinse my hair at the end of the day - there is no stain so it washes out easily. Very highly recommended.

November 16, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Christopher. Thank you for your lovely 5 star review. Mane UK Ltd

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