Quality products, used for 2 yrs now, good prices and the customer service team is top notch, probably the best I've ever dealt with. Hudson always responds very fast and takes care of business!
Company replied
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Quality products, used for 2 yrs now, good prices and the customer service team is top notch, probably the best I've ever dealt with. Hudson always responds very fast and takes care of business!
Company replied
Hudson R. was quick to respond, no runaround, everything handled smoothly. You can tell Hudson R. actually cares about resolving the issue, not just replying. THANK YOU. Rare level of professional... See more
Company replied
I have similar concerns. No one replies to emails and weeks goes by. Customer service is awful and shameful. I have been using this product for sometime now but will be switching to a different produ... See more
Company replied
I reached out to Maneup for some shipping questions, and Hudson was awesome...so responsive, friendly and kind! Thanks Hudson! I have ordered Maneup 4-5x now and I am very impressed. My hair is supe... See more
Company replied
Maneup Labs is a peptide-powered hair restoration brand on a mission to give people a better option — one that actually works with your biology instead of against it. Most hair loss treatments on the market either don't work or come with a list of trade-offs: hormonal side effects, lifelong dependency, unnatural ingredients. We built Maneup to be different. Our protocols are rooted in regenerative science — using peptides and natural compounds that act as biological signals, telling your body to do what it was already designed to do. Restore blood flow. Reduce inflammation. Reactivate dormant follicles. Protect against the root causes of hair loss without disrupting your hormonal balance. Every formula is developed with leading experts in peptide science, dermatology, and trichology, manufactured in an FDA-registered, GMP-certified facility in the USA, and third-party tested for quality and purity. No fillers, no hormone disruptors, no shortcuts. We stand behind everything we make with a 150-day risk-free trial.
7 Whittier Pl, Ste 108, 02114, Boston, United States
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this product is working and i like the fast delivery. thank you

Reply from Maneup Labs
Quality products, used for 2 yrs now, good prices and the customer service team is top notch, probably the best I've ever dealt with. Hudson always responds very fast and takes care of business!

Reply from Maneup Labs
Hudson R. was quick to respond, no runaround, everything handled smoothly. You can tell Hudson R. actually cares about resolving the issue, not just replying. THANK YOU.
Rare level of professionalism these days.

Reply from Maneup Labs
I reached out to Maneup for some shipping questions, and Hudson was awesome...so responsive, friendly and kind! Thanks Hudson!
I have ordered Maneup 4-5x now and I am very impressed. My hair is super fine and has been thinning for most of my life. Maneup helps stop excessive daily shedding, and it gives my hair natural body and shine. It is so easy to apply, 1x a day on the scalp. I even get hair compliments, which is huge....since my hair was always so limp and fragile.

Reply from Maneup Labs
I have similar concerns. No one replies to emails and weeks goes by. Customer service is awful and shameful. I have been using this product for sometime now but will be switching to a different product with verifiable company information. I have changed my ratings since the company did reach out to me and help solve the problem.
Thank you

Reply from Maneup Labs
I have been using Scalp Juice for close to a year and have been diligent with the daily applications. The result has been minimum growth.

Reply from Maneup Labs
I am on my second order from Maneup Hair Restoration Serum. I’ve been very impressed with both the Hair Restoration Serum and the customer service behind it. The product itself is easy to use, but what really stood out was the support. I had a small shipping issue when my order first arrived, and it was corrected quickly and without any hassle. On top of that, every question I had was answered promptly and clearly. It’s refreshing to deal with a company that stands behind its product and treats customers well. I would absolutely recommend them based on the service alone, and the serum has been a great so far.

Reply from Maneup Labs
No scalp irritation like I got from other topical stuff, easy application, and after 3-4 months I noticed better coverage on my crown area after. I use Maneup as part of a hair care routine and it’s all worked for me so now I’m a monthly Maneup subscriber.

Reply from Maneup Labs
Customer service was prompt and so helpful! I’d recommend them

Reply from Maneup Labs
The staff always answer my questions and the product has been a staple of my self care regime.

Reply from Maneup Labs
Manually cancelled my subscription in September. Then I received a notice of a recurring shipment so I emailed to cancel this order and reconfirm subscription cancellation. Customer service indeed confirmed that it was now cancelled. Fast forward 2 months later and there’s a recurring shipment on my doorstep. Now they aren’t responding at all. Turn and run. This crap will dry TH out of your hair anyway (duh, leaving salicylic acid in your hair will do that. I mistakenly overlooked it on the ingredient list.) AND subsequently, you will have a hell of time getting rid of your subscription. What an absolute sham.
*Note 03/13: I did finally get a response and refund shortly after posting this review. I’ve received no further shipments, thankfully. However, the fact remains that the product itself was drying and ineffective and that on two separate occasions I was assured that my request to cancel my subscription was honored when indeed it had not been.

Reply from Maneup Labs
I haven't had the chance to use the product yet us my parcel was delayed due to courier issue. However after reaching out or support the matter was resolved quickly. Thank you, Hassan for your professional and prompt assistance.

Reply from Maneup Labs
Customer service is amazing, and the product truly works!! 👍

Reply from Maneup Labs
Maneup is a great company with excellent customer service. A representative by the name of Hasan just took care of my account with speedy resolution.
Thank you Hasan!

Reply from Maneup Labs
Used for a few months; zero results.
UPDATE: I had a dispute over the moneyback guarantee. The company reached out and offered to make it right. Giving it another couple months.

Reply from Maneup Labs
This company is a scam. No manufacturing information, no employees, no corporate information, no costumer service (besides AI responses), and no company history. The product is exactly the same as “Fleava”, a company that is also a scam (look it up). Website is fake. I have concerns that the product itself is unsafe as we have no idea of what the true ingredients are. It could be carcinogenic. The VC that created this “company” should be ashamed of themselves for preying on vulnerable people who are experiencing hair loss.

Reply from Maneup Labs
Unfortunately it hasn't worked for me, still losing hair. I'm into my 4th month and have noticed no benefit at all. Also customer service is not helpful in returning my last auto ship. Was told I would be sent a return label but never arrived. Emailed asking for the label 3 times with no response. Very unfortunate

Reply from Maneup Labs
Hasan was very helpful. I would suggest a more prompt response from an actual human instead of the back and forth with a bot at the onset of an issue.

Reply from Maneup Labs
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