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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, finding it to be of poor quality, appearing cheap, and not matching the advertised images. Customers also reported issues with the price not reflecting the quality, and the product often arrived poorly packaged, sometimes damaged, or with incorrect items. Reviewers frequently encountered unhelpful customer service, struggling to get assistance with returns, refunds, or order issues. Some people also mentioned that the product ruined their nails or did not last as long as expected. Conversely, a small portion of people found the product easy to apply and remove, with some even being happy with its longevity.

What people talk about most

Product

Customers consistently note negative experiences with product quality and presentation. Many reviewers report... See more

Quality

Reviewers highlight negative aspects of quality. Many customers report that the product feels low quality,... See more

Price

Clients share negative opinions on price, often describing products as cheap and not worth the money spent.... See more

Customer service

Reviewers express strong dissatisfaction with customer service. Many report unhelpful responses, with some... See more

Order

Users describe negative interactions with order. Many customers report issues with delivery, including orders... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Arrived eventually, wrapped in bubble wrap, not boxed, as was advertised. Went on ok, but I haven't tried any other products to compare to and only lasted 10 days.

Rated 2 out of 5 stars

Lasted 3 days. Is a cheap product you can buy from shein but your paying a lot more and not worth it. Also sent me the wrong colours!

Rated 2 out of 5 stars

i order after seeing it this month on instagram and i regrect it , arrived in a basic bag with packaging that didn't match. Removal was also a pain and left my nails feeling dry and rough.

Rated 1 out of 5 stars

Save your money, rubbish product, poor finish and customer services unhelpful and refused a return/ refund. My nails felt horrible wearing the product so I removed after 3 days and it left a residue... See more


1.6

Bad

TrustScore 1.5 out of 5

155 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These are awful!! Don't waste your money!

These are awful! The pots are too small for dipping. Takes at least three coats for the product to show the colour. The top coat is super glue, it actually stuck my fingers together!! I've been growing my nails out from a bad experience with tips since May. I'm now waiting for acetone to arrive to remove this monstrosity from my nails, which no doubt are wrecked again! The packaging is cheap, the product is rubbish and comes with no invoice, or details of how to return. I was a fool and bought two sets based on the reviews., which l now believe are fake. DONT BOTHER!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

The website is beautiful and the ordering process is simple. The products arrived quickly and are of very good quality. The manicures looks as beautiful as I expected them to be. The customer service was very friendly and helpful. I can recommend them!

September 20, 2024
Unprompted review
Rated 4 out of 5 stars

Interesting kit

This manicure system is a very interesting alternative, I have always used nail varnish but wanted to try something that lasts longer and looks a bit nicer, therefore I bought this kit and am happy with it! I think Manicista should create some more tutorial videos, for example a removal video or a French manicure video!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

In love

I have never had a long lasting manicure before because I don’t like my nails feeling fake, but I decided to give this product a try. The products are easy to apply, colors are gorgeous and my nails look beautiful and strong!! So excited!

September 16, 2024
Unprompted review
Rated 4 out of 5 stars

Bigger pots please

Very happy with everything my only critique would be the size of the powder pots, there is so much powder inside the small pots that it is very difficult to dip without making a mess, so please increase the size of the pots with the same amount of powder, that will make these kits perfect!!!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

5 * customer service

Great products, love the manicures!! And special thanks to Anne from customer support, she always replied so quickly and always made sure to go above and beyond, thank you so much!

August 25, 2024
Unprompted review
Rated 4 out of 5 stars

Only lasts 10 days

I am happy with the kit and love how the manicures look, but unfortunately they only last 7-10 days for me, not sure what I am doing wrong.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

This is honestly the best product I…

This is honestly the best product I have bought off of Facebook, usually the products are pretty worthless, but this kit is exactly as I expected it and it is very easy to use. I have only 2 manicures so far, but I can definitely see myself using this for a long time! Thank you Manicista for a great product.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Don’t buy. If I’d give no stars I could. I’ve asked for a refund. Didn’t get the full kit for a start of and then the activator bottle was half empty so impossible to get enough product on the brush. Absolute ripoff.

August 27, 2024
Unprompted review
Rated 4 out of 5 stars

Takes some practice

If you buy it, don’t just try once and give up, most likely it’s going to take 3-4 attempts until your manicures look great. Once you master the process, it’s amazing. I am definitely going to reorder.

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Total waste of money

From China, not from UK. False advertising, nothing like the description. Smallest start up kit not like what is seen on screen, no box, arrives in bubble wrap, powder tubs very small (that you can’t fit your finger in like seen in ad). Colours nothing like what I ordered (and shimmery which I don’t like). Will take a good 3 or 4 coats to make glossy - just looks messy and dull. Very messy, very faffy and fiddly to use. Wish I had read reviews before I wasted £30. Really hard to get off. Don’t buy!

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

RECEIVED MINE NOT IMPRESSED COULD…

RECEIVED MINE NOT IMPRESSED COULD HARDLY READ THE LABEL ON THE BACK AS WRITING SO SMALL, NO OTHER INSTRUCTIONS SO I WANT TO RETURN THEM, I TRIED ON ONE NAIL VERY ROUGH AND THENTRIED TO REMOVED IT AND IT WONT COME OFF SO I HAVE ONE NAILED PAINTED, NOT HAPPY

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Kit

Decided to go for Manicista instead of other brands because of the price. I don’t really care about fancy packaging and I think that’s the only thing you don’t get with these kits from Manicista compared to other brands, so it’s perfect for me!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Positive surprise

I’m usually very skeptical, but decided to get this regardless as it looked so easy and I am very happy with the kit so far! Did one manicure so far, the instructions are easy to follow, the nails dry instantly and it is as easy as I hoped! The only thing that I don’t like is that some of the liquids have quite a strong smell.

August 2, 2024
Unprompted review
Rated 4 out of 5 stars

Amazing product but ugly packaging

When I received my parcel I was disappointed that it wasn’t in a box and immediately emailed them, they explained that they sell kits with and without the box, therefore it is my fault for not checking. The product itself is great, the manicures look gorgeous and really last for up to 4 weeks, not bad for a kit that is only £30

July 29, 2024
Unprompted review

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