Manmade Reviews 3,153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort and high quality, often noting the perfect fit and durable materials. Many people appreciate the efficient ordering process and the fast, reliable delivery service. The customer service is frequently highlighted as outstanding, with reviewers mentioning the team's responsiveness and helpfulness in resolving issues. However, some customers also noted issues with specific products, such as the shape of a sweater or a trimmer arriving broken. A few other people also felt that customer service was unhelpful when trying to return faulty items or resolve incomplete orders.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional comfort and quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the premium feel and exceptional... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and efficiency, from... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every statement/claim made by this company has been delivered upon, without hype, without drama and with a solid quality that should not be rare these days, but often times is. You have earned a soli... See more

Rated 5 out of 5 stars

I saw the advertisement on Facebook, so I decided to purchase one of the underwear. The site ask for my weight and height and they recommended a medium size for me. The briefs arrived and they fit per... See more

Rated 5 out of 5 stars

Even thought UPS messed up the delivery, the Manamde team called yo check and made it right. Love the underwear, the pants are growing on me and your team is extremely responsive to issues. Makes... See more

Rated 5 out of 5 stars

Very easy to use website. This is my second purchase and I provided feedback on my first purchase. Manmade contacted me personally for feedback. Honestly, Manmade made me feel like a valued customer a... See more


Company details

  1. #1 of 8 best companies in Men's Clothing Store

Written by the company

A mind-driven essentials brand that provides everyday men with the essentials they need, without the BS they don't.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great Quality Canadian Products

Very easy to use website. This is my second purchase and I provided feedback on my first purchase. Manmade contacted me personally for feedback. Honestly, Manmade made me feel like a valued customer and your products are awesome! Just a little feedback on the sweater. I wanted to buy it for my husband but I didn't like the shape of the sweater. Specially the bottom of the sweater, the "cuff" area at the waistline wasn't that attractive. Hoping you come out with straight-cut style! Great products overall. Quality made and beautifully cut.

June 3, 2026
Rated 5 out of 5 stars

I was having issues with a refund from…

I was having issues with a refund from a previous purchase that was a Shopify problem. Customer Services cut through all the issues, got the refund in place, and processed my order in no time. Great service for great products! Thanks again

June 3, 2026
Rated 4 out of 5 stars

I previously ordered large briefs

I previously ordered large briefs. However the legs slide up repeatedly. I now ordered Medium, the fit is tighter. And the legs slide up less. I wear 32/34 waist

June 2, 2026
Manmade logo

Reply from Manmade

Hi Todd,

Thank you for taking the time to share your experience, we really appreciate it.

Fit can definitely vary depending on body type and preferences, and as you mentioned, even small adjustments in sizing can make a difference in how the product feels throughout the day.

If you ever have any questions regarding fit or would like help finding the best option for you, please don’t hesitate to reach out to our team directly at support@manmadebrand.com. We’re always here to help.

Thank you again for your support!

Rated 5 out of 5 stars

I love shopping with Manmade

I love shopping with Manmade because you make the experience easy, sizing , ordering and paying are all seamless. My husband loves the Manmade product too. Amazing , fit and comfort.

June 2, 2026
Rated 3 out of 5 stars

I only received half of my order

I only received half of my order, I had ordered and paid for 2 pair of pants, but only received one pair. The order was sent quickly and I received it within a few days of placing the order, which I appreciated. Please send the balance of my order as quickly as the first half. I would appreciate your quick response to this email.
Regards, Lorna Fuchko

June 1, 2026
Manmade logo

Reply from Manmade

Hi Lorna,

Thank you for taking the time to let us know, we really appreciate it.

We’re very sorry to hear about the missing item, this is definitely unusual and not something that should happen.

That said, we can confirm that one of our agents has already created a replacement order for the missing pair of pants, so that is on its way to you.

If there’s anything else we can do to help in the meantime, please don’t hesitate to let us know, we’re always here to assist.

Thank you again for your patience and support!

Rated 5 out of 5 stars

Fantastic products

Fantastic products - Great fit!
Looking forward to using the new swim short - Looks comfy. Easy order process & quick confirmation and delivery.

June 1, 2026
Rated 5 out of 5 stars

Quick easy

Quick easy, and we i needed to cancel and redo my order it was stress free and barely had to do anything

June 1, 2026
Rated 5 out of 5 stars

LOVE the products we already have

LOVE the products we already have.
Been looking a the pants for a while.
Bit pricy but decided to give them a try bc my husband is retired and likes a more relaxed fit but not a sloppy fit. Reviews are great. Will let you know!!

June 1, 2026
Rated 5 out of 5 stars

Best Friend introduced me to Manmade

My best friend sent me 2 pairs of Manmade briefs. I was having a Prostate procedure and he knew I would need some extra comfort. He wasn't wrong. Since then, I've ordered 4 more pairs and 2 swim trunks. Safe to say I'm hooked and I tell all my buds they need to try them.

June 1, 2026
Rated 4 out of 5 stars

Good price

Good price, for the boxer briefs, would like a few more colours though & options for 3 pairs or 5 pairs.

June 1, 2026
Manmade logo

Reply from Manmade

Hi Andrew,

Thank you for your feedback, we really appreciate it.

We’re glad to hear you’re enjoying the boxer briefs and find them to be a good value. On the colour side, we completely understand the request. At the moment, our commitment to offering limited colour options allows us to keep pricing as reasonable as possible, as manufacturers charge differently for additional colours and patterns. This lets us focus on investing in premium materials and a comfortable, consistent design.

That said, we’re always listening and looking to expand our offerings based on what our customers are looking for, so your feedback is definitely noted.

Thanks again for your support!

Rated 5 out of 5 stars

This company will soar !!

This company will soar , no question about it. They are professional , responsive , and have a great product line. Highly recommend this company for all your comfort needs. Love their service and products.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quality, without hype.

Every statement/claim made by this company has been delivered upon, without hype, without drama and with a solid quality that should not be rare these days, but often times is. You have earned a solid customer, Thank you.

June 1, 2026

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