My grandson Santiago purchased equipment for his guitar. Mannys were wonderful in allowing him to test out the equipment and they explained everything to him. They answered any questions that he had... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Melbourne, Sydney, Brisbane and Perth, Australia
- 1300 858 395
- online@mannys.com.au
- mannys.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient service.
Helpful Staff resolve supply issue
Helpful interaction with staff when there was a problem with the delivery of one of my ordered items. Mannys emailed me of the issue that enabled me to change to an alternative item that was delivered in the next few days.
Great to deal with
Great to deal with, price matched my order and delivered in a few days. Very happy with the service.
Loyalty / frequent shopper discount
I have spent many thousands of dollars in this store. There has never been a loyalty / frequent customer rewards system or discount system offered.
Great store, great range, great staffKnowledgeable
Knowledgeable, helpful and friendly staff. Great product range. Fair prices.
Great service AAA+
The detailed information about the…Fender Acoustasonic 40 amp
The detailed information about the Fender Acoustasonic amp as well as the prompt and professional response. Manny's also had a great discount on the amp. It was delivered quickly and in pristine condition.
service...
No fuss transaction
Another positive purchasing experience from Manny's.
I have bought my musical gear from Manny's for a few years now. They are prompt, honest, efficient and their pricing is always competitive.
Professional and friendly service
Great and accommodating service enabled me to purchase a quality guitar at a reasonable price
Very good service
My daughter was buying her first…guitar
My daughter was buying her first guitar. She’d been using one her grandad had gotten her before he passed away but she was growing out of that one, it was a pretty big moment for her to choose her first guitar and she was excited and nervous. She teaches herself so she doesn’t engage too much with anyone other than when my dad taught her, anyway, the guy that helped us, made her feel so comfortable and engaged with her and just absolutely made her day. He spoke to her about different guitar related stuff and gave her good advice, she bought her first Martin. She said because of him and her new Martin, it was the best day of her life,
This was a core memory for her and she’s been really struggling with missing her grandad so please pass this message onto the guy (forgot his name) who sold her the Martin :)
Lots of love Charlotte, on behalf of Lyra xx
Great in store experience but the…
Great in store experience but the follow up on an order has been shocking. I expect my next experience will be a positive one like in the past.
The store is well organised and had…
The store is well organised and had what I wanted to look at in stock.
Sales consultant Tom was friendly and very helpful, including after the purchase, when he investigated the availability of the desksavers I was looking for
Receive damaged unpackaged item
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








