Mannys Reviews 41,770

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, often going above and beyond to assist with purchases and provide expert advice. The service is frequently highlighted as excellent, with many appreciating the efficiency, clear explanations, and personalized guidance throughout their shopping journey. Reviewers also commend the competitive pricing, reasonable postal costs, and the fast, efficient, and well-packaged delivery service. However, some people experienced issues with damaged items upon arrival or found that certain products did not meet their expectations, such as a capo causing buzzing. A few customers also noted occasional delays in receiving goods or felt that staff lacked specific product knowledge in certain areas, leading to unsuitable purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality and fantastic sound... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the politeness, understanding, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt, fast, and efficient... See more

Price

Customers had positive experiences with price, consistently finding competitive pricing and reasonable postal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My grandson Santiago purchased equipment for his guitar. Mannys were wonderful in allowing him to test out the equipment and they explained everything to him. They answered any questions that he had... See more

Rated 5 out of 5 stars

Always great dealing with Mannys...this time no exception. Ordered an early model Seafoam Green guitar coming....and was looked after in true totally professional customer service....as usual....whic... See more

Rated 5 out of 5 stars

For someone who finds navigating the technical world of choosing the best hi-fi components for my situation a bit daunting it was great to have Bryce lead me (gently, courteously, and non-judgmentally... See more

Rated 5 out of 5 stars

My purchasing experience with Mannys has been very pleasant on every occasion, without exception! Your prices are always competitive, your postal costs are very reasonable, (especially for interstat... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42K reviews

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Rated 5 out of 5 stars

Helpful Staff resolve supply issue

Helpful interaction with staff when there was a problem with the delivery of one of my ordered items. Mannys emailed me of the issue that enabled me to change to an alternative item that was delivered in the next few days.

May 6, 2026
Rated 5 out of 5 stars

My daughter was buying her first…guitar

My daughter was buying her first guitar. She’d been using one her grandad had gotten her before he passed away but she was growing out of that one, it was a pretty big moment for her to choose her first guitar and she was excited and nervous. She teaches herself so she doesn’t engage too much with anyone other than when my dad taught her, anyway, the guy that helped us, made her feel so comfortable and engaged with her and just absolutely made her day. He spoke to her about different guitar related stuff and gave her good advice, she bought her first Martin. She said because of him and her new Martin, it was the best day of her life,
This was a core memory for her and she’s been really struggling with missing her grandad so please pass this message onto the guy (forgot his name) who sold her the Martin :)
Lots of love Charlotte, on behalf of Lyra xx

May 6, 2026

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