I’ve had such a great experience with their product and customer service. Their response time for a needed part was very good and they shipped more than expected. I would highly recommend them for you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Razor works well. Not as good as a blade but it is next best thing. I have tried a few of the cheaper ones and they will nick you. Manscape does not. Or hasn't yet anyway. The boxers are fricking... See more
Company replied
Would be 5 stars but the shipper lost my package. Manscaped quickly resolved the issue and sent a replacement.
Company replied
The first product I bought got spoilt and I couldn't get help with fixing it or a replacement.
Company replied
Company details
Written by the company
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Contact info
10054 Old Grove Road, 92131, San Diego, United States
- (800) 497-3037
- support@manscaped.com
- manscaped.com
4.2
Great
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved it
Loved it ! Did a great job communicating and taking care of me .. Very professional . Thank y'all !
April 24, 2026
Reply from Manscaped
Hi Terry,
We’re happy to hear our team provided clear communication and professional support throughout your experience. Thank you for being a valued MANSCAPED® customer.
- Best, The MANSCAPED® Team
Amazing customer service and prompt…
Amazing customer service and prompt communication!
April 24, 2026
Reply from Manscaped
Hi Ahmed,
We’re thrilled to hear you had such a great experience with our customer service team. Thank you for being a valued MANSCAPED® customer!
- Best, The MANSCAPED® Team
Love the product
Love the product, had an issue, reached out and they solved it instantly! Will always stick with customer service like that!
April 24, 2026
Reply from Manscaped
Hi Dylan,
We're happy to hear you love the product and that we resolved your issue right away! Thank you for being a valued MANSCAPED® customer.
- Best, The MANSCAPED® Team
Your team was very fast and respectful…
Your team was very fast and respectful thankyou
April 24, 2026
Reply from Manscaped
Hi Corry,
We appreciate your kind words and we are so happy to hear that our team provided you with prompt and courteous service.
- Best, The MANSCAPED® Team
What made my experience great!?!
What made my experience great!? Is how fast the Man Scaped Team responded, answering my question AND going above and beyond with urgency to resolve my needs. I love theor products and anytime I have ever needed anything, or had to replace a part, the team has always been so kind and made me feel like I matter to them. Outstanding Customer Service! A very rare trait with most business's in our world today. Thank you Man Scaped for upholding genuine principles that make doing business with you and absolute memorable experience!
April 17, 2026
Reply from Manscaped
Hello Rob,
We're happy to hear that our team responded quickly to your needs. We appreciate your kind words about our products and customer service. It means a lot to us that you feel valued. Thank you for your memorable feedback!
- Best, The MANSCAPED® Team
Amazing Aftersales
I was disappointed that my product only lasted around nine months, so I reached out to Manscaped. They replied within just one day, and within five days they had already sent me a brand new replacement at no cost. I’ve genuinely never experienced after‑sales service this fast or this professional.
Truly impressive service, Manscaped - keep it up.
April 23, 2026
Reply from Manscaped
Hi Thomas,
Thank you for the feedback. We’re thrilled to hear our team was able to turn things around quickly and get a replacement out to you. Providing fast, reliable support is something we take pride in. Thank you for choosing MANSCAPED®.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hello,
We appreciate your positive feedback and are so happy to hear you find our website and products excellent! Thank you for your support.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hello Matthew,
We're happy to hear that you found our site helpful and easy to use for your grooming needs. Thank you for your feedback!
- Best, The MANSCAPED® Team
Great product and customer service.
April 21, 2026
Reply from Manscaped
Hi Rolen,
We appreciate you taking the time to leave us this great review! We are so happy to hear you had a wonderful experience with our product and service.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hello Issabell,
We are happy to hear that you had a fast and easy experience getting your replacement. Thank you for your feedback.
- Best, The MANSCAPED® Team
I have always felt like manscaped has…
I have always felt like manscaped has had the best customer service.
April 18, 2026
Reply from Manscaped
Hi Pedro,
We appreciate you sharing your feedback and are so happy to hear you've had positive customer service experiences with our team!
- Best, The MANSCAPED® Team
I am a firm believer of customer…
I am a firm believer of customer service and the representative that help me with my issue via email really provided great service. My replacement part arrived quickly and I am able to continue to use my shaver. Thank you!
April 23, 2026
Reply from Manscaped
Hello Joel,
We're happy to hear that the representative provided great service and resolved your issue efficiently! Thank you for sharing your positive experience with us.
- Best, The MANSCAPED® Team
Prompt and Friendly response!
The customer service was very prompt in responding (within the hour!), and was very understanding and accommodating in handling our issue. And also very friendly!
April 18, 2026
Reply from Manscaped
Hi Jessica,
We’re glad to hear our team was prompt, friendly, and able to support you effectively. Providing attentive and accommodating service is always our goal. Thank you for being a valued customer—we truly appreciate you!
- Best, The MANSCAPED® Team
Excellent product & great customer…
Excellent product & great customer service. Will buy again!
April 18, 2026
Reply from Manscaped
Hello Martin,
We appreciate your feedback and are so happy to hear you are enjoying our product and customer experience! We look forward to your future purchase.
- Best, The MANSCAPED® Team
Perfect Service!…
Very easy process to have new one sent after it started failing. Seamless and very efficient. Highly recommended for a superior level of warranty service.
April 23, 2026
Reply from Manscaped
Hello Ross,
We're happy the replacement process was easy and efficient for you. It's great to hear you received a superior warranty service. Thank you for the recommendation!
- Best, The MANSCAPED® Team
Great product
Great product, better warranty, best customer service. Very happy with the assistance I received.
April 15, 2026
Reply from Manscaped
Hello Daniel,
We appreciate your feedback. We are so glad you are happy with the product, warranty, and assistance you received from our team!
- Best, The MANSCAPED® Team
Very fast and friendly resolution.
April 18, 2026
Reply from Manscaped
Hello Joey,
We are happy to hear that we provided a fast and friendly resolution for you. Thank you for your positive feedback!
- Best, The MANSCAPED® Team
Easy email interaction with customer…
Easy email interaction with customer service. Replacement here in no time
April 18, 2026
Reply from Manscaped
Hello,
We're happy to hear that our customer service was helpful and your replacement arrived quickly! Thank you for your positive feedback.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hello Mark,
We appreciate you saying our ordering process is easy. Thank you for your feedback.
- Best, The MANSCAPED® Team
Quick to answer and great service!
Quick to answer and great service!! Product is also great!!
April 23, 2026
Reply from Manscaped
Hello Stephane,
We appreciate your positive feedback and we are so happy you found our service helpful and enjoy our products. Thanks!
- Best, The MANSCAPED® Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.