Manualsmate Reviews 571

I ordered a manual on their special offer and thought nothing of it, but when no manual dowload link materialised, I tried looking on my account on their website and found that when I re-entered the detais to check on progress, the site simply created a second order for the same manual. I have reported them to the Fraud police and advised my bank, who said to keep an eye out for charges from this crowd, or call 159 to flag them taking money without authorisation, as I have unsubscribed from all their products and services.

STEER WELL CLEAR!

This is a scam site. I ordered a manual online for 0.95 Euro on my credit card. Imagine my surprise when I found that, in addition to 0.95 Euro, they had taken and unauthorised and fraudulent charge of 149.99 Euro from my credit card. How is this crooked company still allowed to conduct business and why do online searches support this fraud through advertising?

Scammers. Didn't deliver the 0.95 euro item then helped themselves to 149.99 euros totally unauthorised. DO NOT USE.

Scam set up a subscription to take £199 from our account no idea who they even are

Why is Google AI advising on this SCAM? It's a subscription service not a one off fee which is not made clear until you pay and NO Manual arrives. SCAM SCAM SCAM.

Pay 1.00 then 7 days later they take 130.00. Based in Ruislip I think we know what lot are behind this scam

SCAM. SCAM. SCAM
I committed to paying €0.95.
I WAS CHARGED €149.99

When I queried I was told it was in the T&C.
If it wa it was hidden.
DO NOT USE----SCAM

Just been contacted by my bank. Manualsmate tried to take over £130 from my account after I purchased instructions for a slushy machine. Bank stopped it and informed me.
BEWARE THIS COMPANY!!

They have also attempted to scam me for £130.55. I had bought a Peugeot manual from them the previous week for 0.84p. Fortunately Barclaycard spotted the fraud and declined payment and contacted me. Well done Barclaycard shame on the fraudsters.

Similar scammer experienced by others. I paid less than £1 for a manual, which they didn’t find then tried to take £131 out of my account without my permission. Bank fraud team picked up on it. AVOID this company they are scammers

Just stole £132.00 on my company credit card.

Total scammers. Don't touch these people.

REPORT THESE SCAMMERS TO ACTION FRAUD UK 0300 123 2040 - DIFFERENT RULES FOR SCOTLAND.
Ordered an instruction manual for my radio on 21st January 26 at a cost of 83p. Two days later they attempted to take £130.72 from my bank. Thankfully this was blocked by the bank's fraud team. I would urge anyone in the U.K. who has been affected in a similar way to report it to:
ACTION FRAUD 0300 123 2040

Scammers!!! For a kids train instructions manual they asked less than a euro, responding two days after they couldn't find it in the system after so much effort.

And this morning I am getting a message from my bank that the 150€ payment was declined due to insufficient amount on the card and a message from the scammers that they are sorry I unsubscribed from their website. They are getting reported further. I wish I was here before to check them out first.

I ordered a manual off them which was duly emailed for £0.82. Then a week later (15/01/2) they tried to charge my account with £130. Thankfully it was blocked. DO NOT use them...

SCAM SCAM SCAM. Am reporting to trading standards a 95p manual will turn into them trying to get £130 for a subscription you didn't sign up for. Disgusting wish I'd read the reviews.

total scam. just read the other reviews

I purchased a manual for 89p, 4 days later I had a transaction -£ 131.00 from my card, not happy one bit, luckily just today my card paid me back. I did get the manual 5 days later but was too late.
They have not responded to my e mail asking why and how this £131.00 stolen from my card.

I did not authorise payment for this manual. I have previously asked you to reimburse me for the payment you took from my account. Please do so ASAP.
Kind regards
Barry Nicolle

Similar experience to most others. €.95 euro cents for a manual that website implied they had. After 30 minutes request still shows as processing. Have cancelled subscription immediately and will seek refund of initial charge.

Seems to be a complete sham. Avoid at all costs.