Maple Molly's Reviews 154

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their delicious taste and excellent quality. Many people appreciate the beautiful presentation and packaging, making items perfect for gifts or special occasions. The variety of products available also receives positive remarks, with consumers finding unique and enjoyable treats. However, some customers noted issues with the internal packaging, mentioning that some sweets arrived a bit bashed due to movement during shipping.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the great taste, quality, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products' taste, presentation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received chocolate horse lollipops for my granddaughters 18th birthday, she has her own horse so will be absolutely delighted with these to give to family members, they are beautiful and a great... See more

Rated 5 out of 5 stars

Even after the changeover, the chocolate is still just as delicious and still beautifully presented. Very pleased to see the advent chocolates back in the range and love the new items too. Looking f... See more

Company replied

Rated 5 out of 5 stars

Absolutely 100% recommend. The service and ease with Maple Mollys was fantastic, we had a huge order of 150 lollies and the communication from start to arrival was fab. The lollies are such good qual... See more

Company replied

Rated 5 out of 5 stars

Have used Maple Molly before so knew the product would be good. Communication was great as had some particular requests when I was ordering. They arrived in time and packed well( especially in this he... See more

Company replied


Company details

  1. Chocolate Shop
  2. Candy Store
  3. Chocolate Artisan
  4. Confectionery
  5. Corporate Gift Supplier
  6. Wedding Service

Written by the company

We specialise in chocolate gifts and favours for every occasion. Beautiful and unique seasonal gifts making every event a delicious one! Shop our online store to have your chocolate gift delivered direct to your door or collect if you are local.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Fantastic company, fantastic products

A small business that has a big personality. The team is wonderful, so helpful and perfectly reliable. In all the years we have shopped with Maple Mollys, they have always gone the extra mile and never let us down. Thank you Maple Mollys!

November 26, 2024
Rated 5 out of 5 stars

Great from ordering to delivery

Excellent for ordering, very fast delivery, very true to how the picture showed it on-line, would highly recommend, keep up the good work

October 25, 2024
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Reply from Maple Molly's

Thank you so much for the great review, it is much appreciated

Rated 3 out of 5 stars

Sadly an incomplete order arrived.

Sadly an incomplete order arrived.
I ordered three of everything and was sent only two.
Good customer service but sadly not stock left to replace by third set of Halloween goodies.
Refund given plus 15% discount code.

EDIT: As Maple Molly’s reply has said, I have had four other orders from them. All of which have been 5 ⭐️ and I’m sorry for not leaving reviews, Maple Molly’s, I usually leave lots of positive reviews.
Maple Molly’s chocolate was divine every time, that’s why I’m a returning customer, and it’s the same this time, pretzels, frogs and mice are yummy!
Sadly though Maple Molly’s only sent enough pretzels, frogs and mice for two people not three as ordered.

October 25, 2024
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Reply from Maple Molly's

Hi Paula,
Thank you for your review and apologies again for the short order. Unfortunately it was too late to replace the items as we had no stock so all we could do was refund and send a discount code as a gesture of good will for your upset.
We did notice you have ordered with us four times previously to this one and we fully deserve a three star review but would have loved to have received some feedback for the other orders.
Our apologies again

Rated 5 out of 5 stars

Amazing (as always)!

There’s a reason I’m a returning customer! Every product I’ve ever ordered is imaginative, beautifully packaged and of fantastic quality. Couldn’t recommend Maple Molly’s more.

October 2, 2024
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Reply from Maple Molly's

Thank you so much for the great review, it is much appreciated

Rated 5 out of 5 stars

Amazing service and communication…

Amazing service and communication throughout. The wedding favours we ordered were perfect. And the chocolate is delicious. Cant fault this company and will definitely order again when needed.

October 5, 2024
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Reply from Maple Molly's

Thank you so much for the great review, it is much appreciated

Rated 5 out of 5 stars

Hallowe’en treats !

Ordered as treats for a family Hallow e’en treasure hunt Everything arrived promptly was really well packed and the items themselves beautifully made and wrapped in cellophane with quirky labels and ribbons . Poison frogs in a delightfully designed box and popping candy mice in packaging that looked reminiscent of Harry Potters sweet shop ! Our grandchildren will be delighted to find them all - bat and owl lollipops and tiny shapes of bats pumpkins and skulls in cellophane bags labelled with Happy Hallow e’en cards such nice touches . They are so evocative in white milk and orange coloured chocolate and I wouldn’t hesitate to look here first for novelty chocolates next time . Can’t wait to taste them -
surely going to be a treat ! A lovely range of other products too - so glad I happened upon their website at Maple Mollys .

October 2, 2024
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Reply from Maple Molly's

Thank you so much for the great review, it is much appreciated

Rated 5 out of 5 stars

Such beautiful lollies

Such beautiful lollies! Well packaged for delivery and arrived quickly. My daughter will be delighted with them. Thank you!

October 2, 2024
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Reply from Maple Molly's

Thank you so much for the great review, it is much appreciated

Rated 5 out of 5 stars

I’ve had a few orders now from This…

I’ve had a few orders now from This Company. Always great customer service, chocolates are delicious. Delivery when advised. My next order will be Christmas. Thank you

September 15, 2024
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Reply from Maple Molly's

Thank you so much Charles for your lovely review and orders, much appreciated.

Rated 5 out of 5 stars

Fantastic I stumbled upon the website…

Fantastic I stumbled upon the website when I was looking for a very specfic pirate themed chocolate treat as a party favour and they had quite a few choices. Process was really easy including getting lovely personalised labels for each one. They arrived safely and they look amazing thank you.

September 5, 2024
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Reply from Maple Molly's

Thank you so much for the lovely review, we really appreciate it and so glad you liked the lollipops :-)

Rated 5 out of 5 stars

Brilliant

Brilliant
Great chocolate
A joy to deal with
Thankyou

September 3, 2024
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Reply from Maple Molly's

Thank you for taking the time to review, we really appreciate it

Rated 5 out of 5 stars

Amazing chocolate lollipops

I was very pleased with my chocolate lollies I ordered for the kids at my wedding for favours. They were really well made. Speedy delivery & great customer service.

August 15, 2024
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Reply from Maple Molly's

Thank you for taking the time to review, we really appreciate it.

Rated 5 out of 5 stars

I have been ordering from Maple Molly’s…

I have been ordering from Maple Molly’s for a couple of years and each time the lollies have been amazing!! This year I wanted nerf inspired lollies was nervous to see what they would be like but OMG I absolutely love them so much, thank you so much Maple Molly's such an amazing company!!

August 19, 2024
Unprompted review
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Reply from Maple Molly's

Thank you so much for the fantastic feedback and taking time to review, we are so glad you liked them :-)

Rated 5 out of 5 stars

Really great service

Really great service, some lollies were damaged in transit and were completely replaced in time. Many thanks :)

July 10, 2024
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Reply from Maple Molly's

Thank you Rebecca, so glad they reached you time :-)

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