"Overall, a solid experience with Maple Prime. My bottle of YSL Y Le Parfum arrived quickly and is 100% authentic, which is the most important thing. My only note is that the website images showed th... See more
Company replied
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Review summary
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Reviews shaping this summary
I dont recall it smelling anything like what I smelled on the person that was wearing it & he told me this was the name of the fragrance.. Its tolerable but the scent I was smelling on him was more... See more
Company replied
I purchased my fourth bottle of perfume from maple prime company. Very happy with product and authenticity of perfume. Excellent price and looking forward to purchase new one in near future. Than... See more
Company replied
Excellent customer service! I emailed Katiuska on multiple occasions and always got a prompt reply back. She was very professional and went the distance. Spoke to Mary I believe on the phone once an... See more
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Company details
Written by the company
Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.
Contact info
1701 East Elizabeth Avenue, 07036, Linden NJ, United States
- +18552414200
- support@mapleprime.com
- mapleprime.com
3.9
Great
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Reply from Maple Prime
Thank you for your kind review. We're pleased to hear you were satisfied with the quick shipping and the quality of our products. We truly appreciate your support and look forward to serving you again in the future.
Reply from Maple Prime
Thank you for the great review! We're glad to hear your order arrived quickly and met your expectations. We appreciate your support and look forward to serving you again!
Reply from Maple Prime
Thank you for your fantastic review! We're thrilled to hear you were impressed with our products, prices, and prompt service. Your support means a lot to us, and we look forward to serving you again!
Reply from Maple Prime
Thank you for the kind review! We're glad to hear you had a great shopping experience and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Reply from Maple Prime
Thank you for your kind words! We're thrilled you loved the product and appreciated the fast shipping. Looking forward to serving you again!
Reply from Maple Prime
Thanks so much for your feedback! We're glad you were happy with the fast shipping and price. Hope to serve you again soon!
Trustworthy company
Trustworthy company, they will make things right for you otherwise they have great products and prices.
June 23, 2025
Reply from Maple Prime
Thank you so much for your kind words! We're truly grateful for your trust and support. At Maple Prime, we always aim to do right by our customers, and we're so glad to hear you’re happy with our products, prices, and service. We look forward to serving you again soon!
Reply from Maple Prime
Thanks so much! We're glad you’re happy with the cologne and fast shipping. We appreciate your support!
The product was well packaged and even…
The product was well packaged and even had samples
June 23, 2025
Reply from Maple Prime
Thank you! We're glad you were happy with the packaging. We truly appreciate your support!
Reply from Maple Prime
Thanks so much! We're glad you were happy with the shipping and price. Come back anytime!
Reply from Maple Prime
We're very sorry to hear you haven’t received your package. Please reach out to us directly, so we can look into this right away and resolve it for you. We’re here to help and want to make this right.
Shipping was fast product is great
June 16, 2025
Reply from Maple Prime
Thank you for your kind feedback. We're pleased to hear you’re happy with the product and the fast shipping!
Reply from Maple Prime
Thank you for your kind words! We're glad you’re happy with your purchase and hope to serve you again soon.
Shipped fairly quickly and everything…
Shipped fairly quickly and everything was authentic! Great customer service as well, they answered all my questions without any issues!
June 23, 2025
Reply from Maple Prime
Thank you for the kind words! We're always happy to help and glad everything arrived quickly and met your expectations. Hope to serve you again soon!
Great place to purchase your beauty…
Great place to purchase your beauty products and fragrances.
June 16, 2025
Reply from Maple Prime
Thank you for the lovely feedback! We're thrilled to be your go-to for beauty products and fragrances. Hope to see you again soon!
Fast shipping and an amazing deal
Fast shipping and an amazing deal. Awesome company and I feel like I can trust them to buy my fragrances. Fragrance came well packaged and still smelling fresh. Communication emails were sent for shipping. All in all a great experience!
June 16, 2025
Reply from Maple Prime
hank you so much for the amazing review! We're so glad to hear everything from the shipping to the packaging and communication met your expectations. It means a lot to know you trust us — we truly appreciate your support and look forward to serving you again!
Good fragrance spot
Great place to get some fragrances for a great price. Tester purchased. Legit and highly recommended.
June 19, 2025
Reply from Maple Prime
Thank you for the great review! We're so glad you were happy with your purchase and appreciate the recommendation. It means a lot to us!
5☆ for wonderful product and excellent customer service
I gave a 5☆ review because the product was amazing, the customer service was responsive, and it was overall a great buy. Since I feel an obligation to be as accurate as I can be, the only thing that was a little frustrating was shipping time. I will take the blame for not reading thoroughly at the time of purchase where the item was gonna take more time than usual. My expectations where it would take a little over a week to be delivered. However, if I had read more carefully, I would have seen that it specified that the item would take longer. The Vibrato Cologne was well worth the wait and at the best price so I am very happy with my purchase. Thank You maple prime.
June 16, 2025
Reply from Maple Prime
Thank you so much for the thoughtful and detailed review! We're thrilled to hear you loved the Sospiro Vibrato and had a great experience with our customer service. We understand how important clear shipping expectations are, and we truly appreciate your understanding regarding the processing time. We're so glad to hear the fragrance was worth the wait and that you're happy with your purchase. Thank you again for your trust and support — it means a lot to us!
Vibrato!
The packaging was great and the communication, as well, was great. But the pricing for their fragrances was something that others can’t beat. And I wouldn’t hesitate to purchase again. Keeping it real, though, my only critique is they take a while to get your stuff shipped out, but I’d say order with confidence, sit back, and don’t worry…it’ll arrive safe and sound.
June 16, 2025
Reply from Maple Prime
Thank you so much for your thoughtful review! We're glad to hear you were happy with the packaging, communication, and unbeatable pricing. We truly appreciate your honesty and feedback about the shipping time — we're always working to improve. Thanks again for your trust and support, and we look forward to serving you again soon!
Reply from Maple Prime
Thank you for your kind words! We're so glad you were happy with the service and pricing. We really appreciate your support!
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