Mapleridgecarpetonemapleridge Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our experience was top notch from start to finish. Steve Towers was very helpful and responsive, and knows the flooring business very well, giving us the advise and insight we needed to choose the v... See more

Company replied

Rated 5 out of 5 stars

From start to finish we were super happy with the whole process and love our final product. I would definitely recommend them to anyone looking

Company replied

Rated 5 out of 5 stars

The team at Carpet One Maple Ridge, has provided top notch customer service right from my initial walk through their store doors, to the in-home consultation, to brainstorming with me the best solutio... See more

Company replied

Rated 4 out of 5 stars

Great communicators good service at point of sale and install , would hire them again Ian Mitchell

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Carpet One is a full service, one stop, floor covering store. We provide all residential and commercial floor coverings and installation of all our products. Whether you are looking for carpet, vinyl, laminate, hardwood, or tile, we are your destination for all your flooring needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 4 out of 5 stars

Very satisfied

Very satisfied, fast efficient service!

November 30, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you for the review, Jackie. We appreciate the support!

Rated 5 out of 5 stars

Kari was very helpful choosing the …

Kari was very helpful choosing the right floors for me and my family.
Steve was very good about coming to the house and overseeing the progress in the project. I would recommend Maple Ridge Carpet One to all my friends and family.

July 14, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you so much Lori for the recommendation! We are glad you are enjoying your new floors.

Rated 5 out of 5 stars

1st of the month

1st of the month, Canada Day long weekend we needed an immediate carpet installation and Steve, Kari, Patrica all came through for us. It is wonderful to be able to rely on such quality product and service and our tenant is very appreciative too!

Thanks again!!!

July 7, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you for taking the time to leave such a great review! It is our team's goal to provide you the best service so we are glad we could be there for you and your tenant!

Rated 5 out of 5 stars

Steve

Steve, Keri and all the staff were fantastic. They went above and beyond the customer service norm! The installers were professional and my floors are finished beautifully! I would recommend this company without hesitation and have already referred to two more people.

May 8, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Shari, thank you so much for the great feedback and recommendation! We will pass this along to the team!

Rated 5 out of 5 stars

We received prompt quotes and timely …

We received prompt quotes and timely expert installation. It was a pleasurable experience from start to finish.
Barrie M.

May 8, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Barrie, we truly appreciate it. We're glad you had a great experience and we hope to see you again!

Rated 5 out of 5 stars

new carpet

They were great from the sales person to the measuring and the install, all was fantastic. We love the carpet. Would definitely use them again.

April 23, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Tammy for sharing your experience, enjoy your new carpet!

Rated 5 out of 5 stars

I highly recommend Carpet One in Maple …

I highly recommend Carpet One in Maple Ridge. They were so easy to deal with and really went the extra mile to make sure we were happy. Steve, the owner is very honest and does his best to ensure you get the best look for the best price. They came when they said they would, they finished when they said they would, they did an amazing job at a fair price! I would recommend them to any friend for sure.

April 22, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Yvonne, thank you for such a nice recommendation! Steve is great and we are dedicated to finding our customers the right floor for them at the right price. We're glad you enjoyed shopping with us and we'll see you again!

Rated 5 out of 5 stars

I have used Maple Ridge Carpet One …

I have used Maple Ridge Carpet One years ago on a very large job installing granite and marble tile throughout most of my main floor in my home and because of that positive experience I had them install new flooring in my office recently. Again, from the start, from choosing the product to the final installation, they did great work, completed it quickly and were considerate of my home and overly friendly and involved big dog! I wouldn't hesitate to use them again on my next project. The staff is friendly and helpful as well. Nice atmosphere in their store.

April 21, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Maria, thank you for taking the time to leave such a great review! We appreciate you sharing your experiences and we're happy you've continued to choose us. We hope to see you again soon!

Rated 5 out of 5 stars

Carpet One is A-1

Great service from the people at the store and the installer was very efficient. Would use this company again for future purchases. Recommending Carpet One to our son.

April 21, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

We truly appreciate it Ron! Thank you for the kind words and we look forward to seeing your son!

Rated 5 out of 5 stars

The installer was on time

The installer was on time, did an EXCELLENT job,cleaned up after himself, packed up and left.

April 21, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you! We have great installers who really take pride in what they do. We are glad it showed!

Rated 5 out of 5 stars

Very fast service and fair prices.

Very fast service and fair prices.
Thanks very much for a no problem install

April 21, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

You are very welcome Ed, it was our pleasure! Thanks for the review and for being a great customer!

Rated 5 out of 5 stars

Best customer service

Best customer service anyone could ask for. Knowledgeable friendly staff that provide you with great suggestions and color co-ordinating ideas. Installers pay highest attention to detail. Would definitely recommend them to everyone looking for quality and service.

April 20, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Lisa for the recommendation! We're glad you had a great experience!

Rated 5 out of 5 stars

Excellent service

I was very happy with the quality of service provided by Carpet One in Maple Ridge

February 7, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Mary Ann so much for your kind words! We really appreciate the review!

Rated 5 out of 5 stars

Impressive service

Impressed with the service and time taken to assist us. No hesitation in providing answers to questions and support. Allowed us to keep carpet samples several times as we worked on selecting paint colours.

January 2, 2017
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you for the kind words Richard. We take pride in providing the very best customer service and we are glad you had a good experience!

Rated 5 out of 5 stars

Excellent Customer Service - Excellent Pricing

Maple Ridge Carpet One was recommended to us by a friend. They did not disappoint from the time we made our initial contact with Denise to the day the installation was complete. The pricing was better than our other two quotes, the selection was great and even better the installer was professional and wanted to ensure that every plank in our flooring ran straight (we have an old crooked house). We will not hesitate to use you again!

December 7, 2016
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Cindy! We take pride in every aspect so it is always great to hear that our customers had a great experience from start to finish!

Rated 5 out of 5 stars

Satisfied

Good price, good selection, good installation.

December 7, 2016
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you Suzanne, we appreciate it!

Rated 5 out of 5 stars

Excellent customer service, professional, trustworthy. Owner and staff are fantastic.

My husband and I recently had our fireplace, flooring and backsplash redone by Carpet One. The service was excellent. There were a couple of minor glitches which Steve and Denise dealt with immediately. We are so pleased with the finished job and we would highly recommend Maple Ridge Carpet for your next home project . Thank you Steve, Kari, and Denise .

December 3, 2016
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thank you for the kind words and recommendation Rory! We are glad that our team could provide a positive experience and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Unbeatable Customer Service

The team at Carpet One Maple Ridge, has provided top notch customer service right from my initial walk through their store doors, to the in-home consultation, to brainstorming with me the best solution for my home, to the flooring installation team who transformed my floors and the front desk staff preparing invoices. Thank you Steve and all your staff! You have helped make my place my new home.

November 24, 2016
Unprompted review
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Reply from Mapleridgecarpetonemapleridge

Thanks for your wonderful feedback, Theresa! We are so happy to hear that our entire team was so helpful throughout the life of your project and that you are loving the finished result! Thanks again and we hope to work with you again in the future!

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