Excellent product! Company very easy to communicate with. Answered all of my questions quickly. I’m ready to order my 2nd and 3rd one from them!
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The map memory team is some of the best, kindest, most trustworthy and caring people I have ever worked with. The provide excellent and high quality products that you can find nowhere else and then s... See more
So awesome! I needed a digital image to use for a Christmas gift for my parents. The image I ordered is a map of my hometown which was completely destroyed by Hurricane Katrina. No other website I’ve... See more
USPS lost our order, Mapmory noticed that the tracking number stopped progressing before we did. They reached out and sent us a new map immediately! Couldn’t be happier with the map and frame. Great p... See more
Company details
Written by the company
Mapmory was born out of a desire to help anyone, anywhere in the world, turn their home into a treasure trove of memories
Contact info
262 Hoang Dieu, 630000, Buon Ma Thuot, Vietnam
- support@mapmory.com
- mapmory.com
4.6
Excellent
100 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
First time purchase
The maps that I purchased were delivered timely and exactly as I hoped. Great experience.
July 6, 2024
Best team! Best gift! Best care!
The map memory team is some of the best, kindest, most trustworthy and caring people I have ever worked with.
The provide excellent and high quality products that you can find nowhere else and then secondly, they know how sentimental these ideas and gift are. They exceed on their handling of the details, and even helped me get digital copies in multiple sizes. You will not be disappointed at all and will be coming back here for all your gift ideas!
August 8, 2024
Unprompted review
Fast shipping & beautiful print!
July 7, 2024
I believed I was ordering a street map…
I believed I was ordering a street map to use as a means of becoming familiar with the town. What I received was an outline containing roadways with no names. I experienced a loss of $139.97, and was told that there was no recourse. I believe the fact that roadways were not identified should be clearly stated on Mapmory's site.
June 13, 2024
Reply from Mapmory
Hi,
We apologize for any confusion caused by our website not clearly stating that the road names are not included on our maps. However, the product title "Sun City West Arizona Map Poster, Modern Home Decor Wall Art Print" indicates that it is intended as a decorative item. Since this map covers a large area, including road names would result in very small and hard-to-read text. To enhance the visual appeal for decoration purposes, we have designed it without detailed labels.
We have now updated our product images, and the second image for each map clearly zooms in on a specific area so you can see the details more clearly.
I hope this explanation helps and provides some clarity.
Reply from Mapmory
Hi Lisa,
Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience with our store.
I understand your frustration, and I want to assure you that we strive to provide the best service possible to all our customers. I am glad that we were able to process your refund, but I deeply regret that we did not meet your expectations this time.
Your feedback is incredibly valuable to us, and we will use it to improve our services and ensure such issues do not occur in the future. If there is anything else we can do to address your concerns or if you have any additional comments, please do not hesitate to reach out to us directly at support@mapmory.com
We hope to have the opportunity to serve you better in the future.
Sincerely,
Reply from Mapmory
Hi John,
Thank you for your feedback.
We sincerely apologize for the damage to your frame during shipping. If an item is damaged during transit, we are committed to providing a free replacement.
We have reached out to you via email to address this issue.
Thank you for your understanding and patience.
Best regards,
Better than expected
The map is absolutely perfect. Extremely detailed and good quality.
May 25, 2024
They provided exactly what I ordered
They provided exactly what I ordered. So yes I would most definitely recommend mapmory.
May 15, 2024
Helpful, quick and good quality
In my opinion a very helpful company with great quality product.
When you have specific wishes they think along with you, to make sure you get exactly what you want.
I experienced a good customer support and a very quick response by email.
Will definitely contact Mapmemory again for future maps
May 26, 2024
Unprompted review
Map was in the frame upside down...
Map was in the frame upside down, even then, not all tabs were bent right. Had balanced hardware to hang it horizontal, but not vertical.
April 11, 2024
Reply from Mapmory
Hi Mark,
Thank you for your review.
I'm sorry that the item you received did not match the description
If your item has any damage or does not match the description please contact us via email support@mapmory.com and we will be happy to send a free replacement item.
Thank you!
Beautiful map printed upon quality…
Beautiful map printed upon quality paper. I framed it, hung it in the living room - it looks amazing!
January 19, 2024
Map was exactly as advertised and very…
Map was exactly as advertised and very well done!
January 7, 2024
Good quality
Shipping time was quick and easy. The maps are the perfect addition to our home.
December 16, 2023
Good quality
Bought several in 2 different sizes. They are good quality and shipped quickly and with protective rolls or envelopes to avoid bending. My only criticism is why don't they come in sizes standard to frame sizes?
November 28, 2023
A perfect gift
The map was shipped in a reasonable amount of time. It was the perfect gift for my sister-in-law who is from a small town.
November 27, 2023
Hometown Map!
Great experience of finding the location of my home on a map. Lots of interesting discussion with my family! The company was great to order from and the map arrived safely and with good speed!
November 11, 2023
Great service
I'm very happy w my order...just what I wanted. The order process was easy. Pleasantly surprised that there was no shipping charge. Only thing that concerned me was when I was notified that the item shipped, there wasn't an ETA on delivery or who would deliver it.
November 17, 2023
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