I am always hesitant about buying from a company I have had no prior dealings with. I do research… I ordered several items for my grandsons Christmas gifts. I am housebound, so I cannot wander... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't usually do reviews on here - but I do check here before I buy from a website I've not used before - but felt like I should after my concerns after reading the reviews on here - had to order he... See more
Company replied
I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... See more
Company replied
Perfect for buying Christmas gifts. I bought two Barbie dolls as a gift for less than most stores. Arrived very quickly and well-packaged. Would definitely recommend and will certainly make future pur... See more
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Company details
Written by the company
The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.
Contact info
Maqio Toys, Station Road, Milnrow, OL16 4HQ, Rochdale, United Kingdom
- 0161 883 3388
- contact@maqio.com
- maqio.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value
Easy to use website, good selection of products at good value. Order process and tracking was excellent. Quick delivery. Will use again.
December 10, 2025
Unprompted review
Reply from Maqio
Great to hear 😃 thank you for shopping with us 💖
Reply from Maqio
Hi Peter, sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com so they can look into this for you.
Once the parcel leaves our warehouse we have no control over the delivery, and is then in the hands of our third-party couriers.
Don't ask for a review when you've…
Don't ask for a review when you've missed your 1-3 working day delivery window and haven't even passed it on to the courier yet.
December 9, 2025
Unprompted review
Reply from Maqio
Hi Kudos. Sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com
and they’ll be happy to look into this for you.
Please note that once a parcel leaves our warehouse, delivery is handled by our third-party couriers.
A fair price but limited choice of the…
A fair price but limited choice of the books I wanted to buy. Arrived on time with good communication about the status of the order.
December 12, 2025
Unprompted review
Reply from Maqio
Thank you for your review 😃 enjoy your items 📚
Good shopping experience
There was a good selection, including most of what I was looking for. The prices were decent and the delivery was fine. Thank you :)
December 13, 2025
Unprompted review
Reply from Maqio
Great to hear, Faye 😄 thank you for shopping with Maqio Toys 💖
Always a good service at a great price
I have used this company a few times now and every time the service has been great. Delivery is very quick, goods are well packaged and toys are at an amazing price. I will always look at the Maqio website first when buying toys.
December 8, 2025
Unprompted review
Reply from Maqio
Great to hear, Kentish 😄 thank you for shopping with us ✨
Great service
Great service - simple and straightforward, and competitively priced. Items delivered quickly and well packed, and were of great quality. Will definitely use again.
December 6, 2025
Unprompted review
Reply from Maqio
Thanks Sandy 😄 enjoy your items 🎁✨😊
Goods not delivered.I Waited in all…
Goods not delivered.I Waited in all day but nothing turned up even when given a time window. No communication received telling me of a problem and tracking simply didn’t work! Not your fault but carriers!
December 10, 2025
Unprompted review
Reply from Maqio
Hi Desmond! Sorry to hear that you have not received your order. Please get in touch with our friendly Customer Service team at contact@maqio.com and they will investigate this for you.
Please note, once a parcel leaves our warehouse, it is in the hands of our 3rd party couriers.
Excellent
Excellent. Had exactly what I was looking for - Playdoh. Very quick turnaround from ordering to delivery via Royal Mail. Easy to use website. Cost including postage worked out cheaper than A and the order was correct. Would use again.
November 28, 2025
Unprompted review
Reply from Maqio
Great news 😃 thank you for shopping with Maqio Toys 🎁
Smashing company
Smashing company, easy to use website, fast delivery with very reasonable charge. Worked out cheaper than A…s including shipping cost and no need to leave my house.❤️❤️❤️
December 5, 2025
Unprompted review
Reply from Maqio
Great news 😄 we are so pleased to hear that you are happy with the products and service ✨
Little bit apprehensive at 1st
Little bit apprehensive at 1st, never heard of this website, however, the toys arrived within 4 days, all in perfect condition and very well packaged. Would definitely buy again
December 9, 2025
Unprompted review
Reply from Maqio
Great news, Beata 😃 thank you for shopping with us 💖
Great service from start to finish
Great service from start to finish, my order came within a couple of days from ordering
December 4, 2025
Unprompted review
Reply from Maqio
We are so pleased to hear that you are happy with our service, Janene 💖 enjoy your items ✨🎁
Item came in good time and very good…
Item came in good time and very good price
Would use this company again 👍
December 9, 2025
Unprompted review
Reply from Maqio
Great to hear, Suzanne 😃 thank you for shopping with Maqio Toys ✨
Bought this set for my Sons Christmas…
Bought this set for my Sons Christmas present. Looked around and found John Lewis out of stock and Maqio! They were cheaper and second to none service. Had the item delivered within 2 days. Great service highly recommend them!
December 1, 2025
Unprompted review
Reply from Maqio
Great news, Chris! 😃 thanks for shopping with us 👍😄
Brilliant service speedy dispatch well…
Brilliant service speedy dispatch well packaged definitely buy again from this company
December 5, 2025
Unprompted review
Reply from Maqio
Thanks Allan 😃 we are so pleased to hear that you were happy with the service provided 😃
Delivery let you down
The whole shopping experience was sadly let down by the delivery operator. They had me waiting in at home for 2 days saying Monday it was out for delivery to no show and aay they would come again Tuesday to yet again no show. If I knew you used Evri I wouldn't have shopped with you for this very reason your chouce of delivery operator let's you down from gaining 5 stars.
December 1, 2025
Unprompted review
Reply from Maqio
Thank you for your feedback, Andrew. We are sorry to hear about your experience. Once parcels leave our warehouse, delivery is handled by Royal Mail, Evri, or Yodel, so it’s unfortunately out of our control. We hope your next order arrives smoothly and that we can give you a better experience next time.
Good price
Item received well packed, delivery was quick and the price was good. I found Maqio by accident i would be happy to use them again.
November 28, 2025
Unprompted review
Reply from Maqio
Thanks Joan 😃 we are very pleased to hear you had a positive experience with us 😄
First but not last!
First time I'd used this site but received my order very quickly. It was well wrapped and in perfect condition. I'll certainly use them again.
November 29, 2025
Unprompted review
Reply from Maqio
Great to hear 😊 thank you for shopping with Maqio Toys ✨
Excellent company
Item arrived in no time.well packaged and as expected.I will definitely use this company again.
December 1, 2025
Unprompted review
Reply from Maqio
Great news, Jane 😄 thank you for your feedback and for shopping with us 💖
Five stars
Excellent service and item was well packaged. Also arrived earlier than expected. Will use again and wouldn't hesitate to recommend.
November 22, 2025
Unprompted review
Reply from Maqio
Great to hear! 😊 thank you for shopping with Maqio Toys 👍🏻
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