marblemosaics ltd Reviews 225

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful appearance, and excellent value. Many people found the ordering process easy and efficient, with numerous mentions of prompt and well-packaged deliveries. The staff is frequently highlighted for being helpful, knowledgeable, and providing fantastic service. However, some customers were dissatisfied with the product not matching the online images, describing significant differences in color and quality. A few other people also felt that some products arrived damaged or faulty, and a small number of reviewers mentioned issues with rude customer service when trying to resolve these problems.

What people talk about most

Product

Consumers find product to be positive. Many customers praise the quality and value of the products, such as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the stunning... See more

Order

Reviewers highlight positive aspects of order. Customers found the online ordering process quick and easy,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sit... See more

Rated 5 out of 5 stars

Brilliant friendly service and great advice. Sent a free sample with no problem. Placed order easily and delivered within 2 days. Extremely well packaged. Best mosaic tiles that I could find and exc... See more

Rated 5 out of 5 stars

Had 5 crates of Dijon Tumbled Limestone delivered from these guys last week. They were cheaper than other suppliers and the stone was really top notch. My order arrived in a few days as arranged by e... See more

Rated 5 out of 5 stars

Fantastic service from Marblemosaics. Aaron was very helpful in helping me with sizes and delivery was very fast. The Dijon limestone tumbled slabs are stunning and at a very reasonable price compared... See more


Company details

  1. Home & Garden

Information provided by various external sources

Marble Mosaics deal direct with quarries & mines from the accross the world to offer our customers unbeatable prices on natural stone .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is my second purchase over £700…

This is my second purchase over £700 from marble mosaics. Where I bought 13 square meters of split-face tiles and further bullnose granite step pavers.

They were competitive on price with a good quality product. Delivery was fast and efficient with a decent haulage company who delivered locally.

The materials were well package with no damage.

Communication was good, with emails and phone calls answered promptly.

I will be using marble mosaics again.

March 16, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent delivery service

Excellent delivery service. Rapid dispatch. Corner protectors fitted to prevent chipping of porcelain slabs. Bullnose edging good standard. One star deducted as black marks on one slab (taking ages to scrape off) and another with manufacturing pattern fault (although I can lose this via cutting). Would happily use this company again.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing professionalism and customer service

I couldn’t recommend this company more.
They were extremely professional from start to finish .
They were incredibly helpful when things didn’t go quite right with the delivery company.
If I could give 50 stars I would have been more than happy to.
Can’t recommend anyone more and would gladly use again .

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Buying paving slabs a pleasure.

We thought that it would be difficult and time consuming having to visit different suppliers all over the place to find the slabs we liked. It wasn't! Our first visit was to Marble Mosaics, where we found a huge, well displayed range of paving stones and extremely helpful and knowledgeable staff. We found what we wanted and it was delivered within a week. Wonderful!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Made a quick call to get some advice and got what I needed to know so made a purchase and it was delivered next day. Very professional company great service throughout thank you.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Scouring the Internet shopping always…

Scouring the Internet shopping always has its dangers but I can happily confirm Marble-Mosaics are on the money with all aspects of online shopping. The beautiful bullnose porcelain steps I ordered arrived within a few days, well packaged with zero damage. The pallet delivery guy even dropped them down the side of the house (my back thanks you!!)

Highly recommend

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Our new stone basin is beautiful

Our new stone basin is beautiful, the photos don't do it justice and the biggest plus was being able to choose which one we wanted from the photos sent to us shortly after ordered.
It arrived quickly and well wrapped. Can't wait to have it installed.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Marble mosaics are an excellent company…

Marble mosaics are an excellent company to buy from. The terracotta tiles we ordered are full of character, though, unfortunately, a number were damaged in transit. When we contacted the company, Ian responded almost immediately. Some companies might have taken the attitude, 'you signed for it, your problem.' However, Ian assured us we would be supplied with replacements, and after he had contacted the hauliers, who admitted liability, they arrived safely and speedily. We would not hesitate to use them again.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

This was our 2nd purchase & Ian was…

This was our 2nd purchase & Ian was extremely helpful as we need a basin to fit an existing counter top. He provided us with a selection which would suit our requirements and made ordering easy. Basin arrived within a few days and we are absolutely over the moon with it.

September 12, 2023
Unprompted review

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