Marc-Antoine Barrois Reviews 

629
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and irresistible nature of the fragrances, often receiving compliments when worn. Many people found the scents to be beautiful, sophisticated, and long-lasting, with some describing them as amazing and stunning. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving quickly and on time. Reviewers also appreciate the thoughtful and beautiful packaging, which often includes personalized handwritten notes and extra samples, enhancing the overall experience. The ordering process is described as smooth and easy, with many consumers commending the excellent service and attention to detail.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Quality

Customers had positive experiences with quality, highlighting the high quality of the products, the superb... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and smooth delivery,... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is very easy,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent attention to detail and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Discovery Set to see what I would like, loved everything. The perfumes all smell amazing, the high-end packaging is beautiful and the handwritten note was an amazing touch! I decided to go f... See more

Company replied

Rated 5 out of 5 stars

I visited the Soho location in New York. The 2 gentlemen working were very delightful and helpful and positive about the brand. Showed us the store and we found it very cool!! I purchased a bottle... See more

Rated 5 out of 5 stars

Handwritten card added to the sample box was really touching. Even if I haven't found a scent that could be my future signature candidate, the Barrois scents are all in all beautiful, the box itself a... See more

Rated 5 out of 5 stars

Everything was perfect, I wish that every company would deliver their products same way. Beautiful package, hand written note and two samples of perfumes. Top experience! I’m leaving in Ireland and th... See more


Company details

  1. Perfume Store
  2. Clothing Store
  3. Haute Couture Fashion House

Written by the company

Marc-Antoine Barrois est une Maison française indépendante de haute parfumerie et de couture fondée à Paris. La marque s’est imposée dans l’univers de la parfumerie de niche grâce à des créations olfactives singulières, élégantes et intemporelles. Les parfums Marc-Antoine Barrois sont imaginés en collaboration avec le parfumeur Quentin Bisch. Ensemble, ils composent des fragrances reconnaissables pour leur signature forte, leur sillage et leur équilibre entre modernité et raffinement. La collection comprend aujourd’hui plusieurs eaux de parfum emblématiques comme B683, Ganymede, Encelade, Tilia et Aldebaran, ainsi que des extraits de parfum plus intenses. Fabriquées en France avec une attention particulière portée à la qualité des matières premières et à la précision de la composition, les créations de la Maison s’inscrivent dans une approche exigeante de la parfumerie contemporaine. Chaque parfum raconte une histoire et propose une expérience olfactive distinctive, appréciée par les amateurs de parfums de niche à travers le monde. Marc-Antoine Barrois est aujourd’hui reconnu comme l’une des signatures marquantes de la nouvelle génération de la parfumerie française, avec des parfums recherchés pour leur caractère unique, leur élégance et leur forte personnalité.


Contact info

4.9

Excellent

TrustScore 5 out of 5

629 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(629)

526 reviews in the last 12 months

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Rated 5 out of 5 stars

Ganymede is wonderful

Ganymede is wonderful! It has such a unique and distinctive scent. A truly amazing creation. The packaging and the message it conveys make you feel that the brand genuinely cares about its customers. Highly recommended!

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading voucher terms for an otherwise premium brand

I purchased the Marc-Antoine Barrois Discovery Set with every intention of upgrading to another full bottle. The fragrances themselves are excellent—in fact, I currently own four fragrances from this house. However, the customer service experience regarding the promotional voucher has been incredibly disappointing.
The website states that after purchasing the discovery set, you will receive a €40 voucher "Valid on marcantoinebarrois.com for the purchase of a 100ml perfume or 50ml Extrait, within 4 weeks."
Because of how this is written in English, it reads as though the voucher will be delivered via email within a 4-week window—not that it expires strictly 28 days from the purchase date. There is no clear "Expires on" or "Must redeem within 28 days" warning.
When I reached out to customer service to resolve this grammatical misunderstanding, I was met with a rigid refusal to honor the discount or issue a replacement code. While I genuinely respect what they do regarding their fragrances and think the artistry is exceptional, I cannot continue to support a company that allows its customers no grace or respect. Despite being a dedicated collector who already owns four of their scents, this poor experience means I will no longer be making any future purchases from this house.

June 30, 2026
Unprompted review
Marc-Antoine Barrois logo

Reply from Marc-Antoine Barrois

Hello,
Thank you for taking the time to share your experience.
I’m truly sorry that this situation left you feeling disappointed, especially as you clearly have a strong connection with our fragrances and already own several of them.
Our Discovery Set voucher is intended to accompany the discovery experience shortly after purchase, which is why it is valid for 4 weeks. I’m sorry if the wording created confusion for you.
We do try to show flexibility when a voucher has only recently expired, but in this case the order was placed almost a year ago, which makes it difficult for us to reissue the code.
I understand your frustration, and I’m sincerely sorry that this experience did not reflect the care we hope to offer.
Warm regards,
Héloïse

Rated 5 out of 5 stars

Amazing attention to details!

Amazing attention to details!
Received a hand written card with my name on it ❤️
The fragrance is incredible 🎇

June 30, 2026
Unprompted review
Marc-Antoine Barrois logo

Reply from Marc-Antoine Barrois

Hello Andrei,
Thank you so much for your lovely message.
I’m very happy you appreciated the little handwritten card and, most importantly, that you love the fragrance.
Warm regards,
Héloïse

Rated 5 out of 5 stars

I am very satisfied with my order

I am very satisfied with my order. The delivery was incredibly fast, and I really appreciated the beautiful handwritten card with a personal message. It was such a thoughtful touch that made the whole experience even more special. Excellent service – these are the main reasons I ordered full bottle.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a small bottle of Encelade…

I ordered a small bottle of Encelade and was able to choose my own tester samples as a gift. When I received the perfume and opened the box, I experienced a moment of aesthetic pleasure—from the way the fragrance was packaged to the accompanying note. Thank you, team Marc -Antoine Barrois.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent 5stars

Excellent 5stars from checkout, delivery and of course THE fragrance
Absolutely in love with Tilia
“a warm summers evening surrounds me all day”
Highly recommend

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent customer service with knowledgeable staff. Fast and secure shipping. Beautiful product and presentation.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding perfumes and flawless service!

An absolutely stellar experience with Marc-Antoine Barrois! I purchased Ganymede as a gift for my mother, and it is a breathtaking, unique niche fragrance that makes her feel incredibly special and elegant. The complimentary samples of Tilia and Aldebaran were a wonderful surprise—they perfectly match my personal love for fresh, gentle, and delicate scents. The free shipping to Poland was smooth and very fast. I highly recommend this perfume house to anyone looking for true luxury and high-quality fragrances.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful and magical

I went to Hamburg for a week-long trip. I was walking through the perfume shops to see the new fragrances. While browsing, I suddenly came across a fragrance that really caught my eye and I thought to myself, I have to smell it. The magic of the scent of the white tuberose , permeated my soul and I entered heaven.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great Perfumes and Thoughtful Customer Service

I discovered this brand at Harrods earlier this year and received five samples to try. It was a fantastic discovery. Tilia and B683 are both very nice, but Ganymede is truly outstanding, which is why I ended up ordering it.
The packaging was excellent, and the order included two free samples as well as a personal handwritten note. Great fragrances (at least for me). Give them a try and see for yourself.

June 10, 2026
Unprompted review

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