Ordered perfume from their website, which promises that most deliveries arrive within 6 business days. Five weeks later and my order still has not shipped. Their customer service makes excuses about d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a fantastic experience and couldn’t be happier with the service I received. Everything was handled professionally, quickly, and with great attention to detail. The team was friendly, responsive... See more
It was an easy and quick placable order process. Appreciate the good tracking aswell. But most important: Orange Flamingo Showergel smells like heaven. Best I‘ve ever had, in any aspect.
Fast shipping to Austria, perfect. I ordered a few sample perfums to find my new summer parfum. Simone Andreoli - Malibu & Fico Nero Ugolini - Marzocco Casamorati - 1888 Marc Gebauers sho... See more
4.3
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Costumer Support
I bought the Fragrance online during the Anniversary. The box came but seemed like it was already in use, therefore I contacted the support. I got called 3 hours later talking to really helpful staff who immediately helped me getting a new bottle. It arrived just one week later. Thank you once again for everyone helping me. I will buy from you again in the future!
May 8, 2024
Unprompted review
Had a great unboxing experience
Had a great unboxing experience, the perfume was well secured within the little box with airwrap. The silk paper around the perfumes box was a nice Touch and made for a pleasant unboxing.
Package came sooner than announced in just under 4 days time.
May 16, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.