March Muses Reviews 897

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and beautiful decorations, highlighting the excellent quality of the products, which many consider to be family treasures and meaningful additions to their homes. The ordering process is described as quick and easy, with many appreciating the prompt service and efficient delivery, often noting that items arrived quickly and were well-packaged. Many consumers also value the diverse range of products and the representation they offer, expressing delight in finding items that reflect their heritage and family. However, some people were dissatisfied with the delivery service, reporting issues such as damaged items upon arrival, missing products from their orders, or not receiving their items at all. A few other people also felt that their orders arrived late or contained incorrect items, which caused disappointment, especially when intended as gifts.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, beautiful design, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the material, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery,... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Rated 5 out of 5 stars

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

Rated 5 out of 5 stars

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Rated 5 out of 5 stars

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more


Company details

  1. Gift Shop
  2. Christmas Store

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾


Contact info

4.9

Excellent

TrustScore 5 out of 5

897 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love March Muses! 💫

Really love your products💛 thank you so much for these latest treasures that I hadn't seen before!
Just one little suggestion, would really love to see less plastic packaging going forward please...

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by March Muses

I’m sure the Black History Mug is a lovely item. Must be for it to go missing TWICE with Evri as the courier…

Been given a refund as something is up with Evri. I can’t blame March Muses as they’ve been on it and even called me too.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Unique and well made products

I love this company, as the products are so unique and well made. Ordering from the website is really easy and the products are packaged well and delivered quickly.

September 19, 2025
Rated 5 out of 5 stars

Happy times

Delivery, was quick , well packaged and beautifull new tree decorations. Can’t wait to decorate my tree

September 17, 2025
Rated 5 out of 5 stars

Adorable decorations - good quality

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down to when I can hang these on our Christmas tree! I would definitely order from this shop again.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was quick and easy

Ordering was quick and easy. Delivery updates were issued from the minute my order was received right up until I received my goods. Goods arrived sensibly packaged and in perfect condition. These were a present for my Jamaican hubby & he can’t wait to place them on our xmas tree this year & ever year after that.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Represent !!!

As a white mother of three black now grown up kids i could never find anything that represented their fathers heritage in any shop , still cant really as we live in sometimes backward Ireland . So im over the moon with everything I purchase from this company . Please keep it coming !

August 8, 2025
Rated 5 out of 5 stars

Large light-up santa

I purchased the light up santa which arrived perfectly wrapped for protection and looks absolutely stunning when lit up, (it takes two AA batteries).

I cannot wait for December to put him out on display!

July 26, 2025
Rated 5 out of 5 stars

Fabulous company to use

Fabulous company to use, love all their products! Would definitely purchase again. Had a tiny hiccup which was rectified in a timely manner! Thank you

August 4, 2025

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