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Vi fick först en ring i fel storlek. Jag fick ett snabbt svar då jag skrev och påtalade detta och en ny ring inom ett par dagar. Inte nog med det. Kundupplevelse och service var exceptionell! Vi fick en mycket trevlig överraskning i form av ett mycket trevligt meddelande och armband som plåster på såren. Dottern blev överlycklig och kände sig sedd. Det är vad som skiljer bra service och extraordinär service.
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