Mariellas Reviews 4,964

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their delicious taste and high quality, often highlighting them as perfect guilt-free treats that are well-portioned and satisfying. The delivery service is frequently described as fast, efficient, and reliable, with many people appreciating the careful packaging. However, some customers were dissatisfied with the pricing, finding the products to be expensive for their size. There were also occasional issues with orders, such as receiving incorrect items, missing products, or items arriving with very short best-before dates. A few other people also felt that some products lacked flavor or had an unpleasant texture.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the delicious taste and moist texture... See more

Quality

Users describe positive interactions with quality. Many customers praise the delicious taste and soft texture... See more

Order

Customers had ambiguous experiences with order. While many expressed satisfaction, praising their first... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Price

Consumers find price to be negative. Many reviewers express disappointment with the high cost, stating that... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered these to go alongside my calorie deficit as I still would like a treat some evenings, and i am glad I gave them a go! They are very well portioned and such good value for how much you rece... See more

Company replied

Rated 5 out of 5 stars

I ordered two treats for a friend of mine and she absolutely loved them, so much so that she just placed an order herself for 10 new desserts :) The website is beautiful and the delivery very effici... See more

Company replied

Rated 5 out of 5 stars

Lemon Keto Pearls are my favourite from the keto range—refreshing, satisfying, and perfectly balanced. I’d love to see a Vanilla Pearl added to the lineup, or even a Vanilla & Chocolate Marble Pearl... See more

Company replied

Rated 5 out of 5 stars

I ordered the 6 pick and mix box: Millionaire pearls Cookies & cream pearls Red velvet pearls Vanilla pearls Victoria pearls Chocolate & caramel pearls They were all really nice!, I was surpri... See more


Company details

  1. Bakery

Written by the company

As a mother and experimental home baker I believe sweet treats shouldn’t just be an occasional indulgence. Full of healthy ingredients like real fruit and veg, our delightfully delicious goodies can be enjoyed every day. Never high in calories, fat or sugar, our plastic-free packaged products are naturally good and leave you feeling great. ~ Mariella


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Replied to 69% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Came across this bakery on social media…

Came across this bakery on social media and thought I’d just have a quick look. What a wonderful surprise!! Their range of cakes are delicious! My favourite so far are the limited edition Rhubarb and Custard. They are soft, full of flavour and guilt free. Placing my 2nd order tomorrow

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Cakes were full of flavour and still…

Cakes were full of flavour and still really soft not dry at all.
These tasted like they should be really naughty but the fact they are so low in calories and sugar makes it even better !
Will defo be ordering again I'm officially hooked. Especially the rhubarb 👌

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

We tried pretty much all of the pearls…

We tried pretty much all of the pearls and they are amazing! Lemon drizzle was my favourite. They all taste fab and are so light. Will be ordering again x

March 18, 2026
Unprompted review
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Reply from Mariellas

Thank you so much for your lovely feedback - we’re thrilled to hear you enjoyed the Pearls! It’s great to know you found a favourite in the Lemon Drizzle; that one’s a team favourite here too!! We look forward to baking for you again soon. Thank you!!

Rated 5 out of 5 stars

I love these tasty little pearls

I love these tasty little pearls. I am on GLP-1, lost 6 stone and these low cal are delightful and a treat. In fact, I have just today ordered several more.

Such a good idea when you fancy something but are watching your calories.

March 17, 2026
Unprompted review
Mariellas logo

Reply from Mariellas

Thank you so much for your feedback. We’re so glad to hear our little treats have been a helpful and enjoyable part of your journey. Wishing you the best of luck and we truly look forward to baking for you again soon. Thank you!

Rated 5 out of 5 stars

The buns were lovely but a little bit…

The buns were lovely but a little bit small

March 11, 2026
Unprompted review
Mariellas logo

Reply from Mariellas

Thank you very much for your feedback - we're so happy to hear that you enjoyed your order. We completely understand how important expectations are when ordering treats, and we’re always here to help ahead of time if you ever have any questions about our products. Thank you so much for your kind comments.

Rated 2 out of 5 stars

Don't bother buying

Saw this ad on Facebook and went to the site. It all looked really good and very yummy, so figured we'd try them out, me and the wife.

First things first. Despite the company listing weights and giving lots of pics for the items we were both rather disappointed by the size of the cakes. Easily one bite if you wanted to and for the price we expected much more. On price alone we won't be buying again now we see what you get for your cash.

Secondly, they were all oddly dry in the mouth, though when you pick them up the sponge feels moist enough so not sure how they managed that. All six flavours we ordered seemed to have an odd chemical taste to them, possibly from what they are made of as we have never tried this type of cake before. They also need way more flavour because that too is severely lacking.

February 28, 2026
Unprompted review
Mariellas logo

Reply from Mariellas

Thank you for taking the time to share your feedback. We sincerely apologise for any disappointment caused. Our products are typically 60% less fat, 40% less calories and 30% less sugar than other leading brands. We use ingredients from low-fat dairy and pure nut butters to fruits and veggies. A lot of time is spent on each recipe achieving the same naughtiness as full-fat alternatives but never compromising on taste – something we really pride ourselves on. All ingredients are fully listed on our site.
We opt to provide our bakes in the sizes/packs they are, to allow for portion control should this be of interest.
If you would like to discuss this further, please don't hesitate to get in touch.

We appreciate you giving us a try and taking the time to let us know your thoughts.

Rated 5 out of 5 stars

Lovely cakes

Lovely cakes, perfect size for a treat. I got the keto, low carb and vegan ones. All great and taste and presentation. I will be ordering again and again, I’m sure.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service next day delivery…

Great service next day delivery fantastic little cakes ideal for someone on weight loss journey also those who aren't great flavors and very soft tasty cakes I got the pick and mix only two I wasn't keen on but it's personal taste great price thank you so much definitely purchase again many thanks

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Delicious, soft rhubarb and custard pearls . Definitely buy again

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mariellas ALWAYS delivers top tier…

Mariellas ALWAYS delivers top tier products and customer service, the products are PERFECT to subdue that sugar craving and incorporate into your diet, even delivery issues with Royal Mail were rectified swiftly by the Mariella team x

January 15, 2026
Unprompted review
Rated 2 out of 5 stars

Did not like the flavour of any of the…

Did not like the flavour of any of the cakes ordered. Strange taste in all of them. I was shocked at the size of them for the price. The picture on Facebook made them look huge when they are tiny. I will not be ordering again.

January 15, 2026
Unprompted review
Mariellas logo

Reply from Mariellas

Thank you for taking the time to share your feedback. As taste is quite subjective, we’d really appreciate the opportunity to understand more about your experience so we can look into this further. Could you please provide your order number when responding via Trustpilot so we can review your order in detail?

We’d also like to note that the sizes of all our products are listed on our website, and our team is always happy to assist ahead of ordering to ensure you have all the relevant information. Please do email us at hello@mariellas.co.uk if you have any queries. Thank you.

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