Martha Stewart & Marley Spoon Reviews 

I had one of the worst experiences with Marley Spoon. My box arrived with marinara sauce spilled all over everything — every single ingredient was ruined and had to be thrown away. Nothing could be salvaged.

What made it even more frustrating was the customer service. It took weeks just to get a response, and when they finally replied, the “credit” offered didn’t come close to addressing the fact that the entire order was a complete loss. The delay and dismissive resolution showed me how little Marley Spoon values its customers.

At this point, I don’t even care about the credit. What matters is that Marley Spoon has proven to be unreliable, both in product quality and in customer support. I will not be using their service again, and I certainly will not be recommending them to anyone.

Food arrived on time and all materials have been included. The last two weeks, we have enjoyed the recipes a lot.

Bruised and poor quality and undersized produce, leaky protein bags that ruin the rest of the ingredients, late deliveries or deliveries that were never sent. I’ll never use them again!

First order, ice melted, food warm and two meals had plastic separated form container. Threw it all away. Contacted support with no response. Cancelled service. Then get charged for a second delivery. No email saying it was being sent. Contacted support with no response. Today I get a notice package is out for delivery. Unable to get a hold of ANYBODY at this company.

UPDATE- crazy response from Marley Spoon. Of course I tried emailing and chat- NO RESPONSE!

Great recipes for a complete meal. Quality ingredients and interesting menus. As an experienced cook it still is great at teaching new tips.

We look forward to our marley spoon

Absolutely dissatisfied 2 weeks in a row got wet boxes, ice packs were completely melted , my jar of pickles were smashed open and water laying in bottom of box i have pictures i sent to them and no response either time I will be canceling my subscription

The recipes are tasty and generally easy to prepare. I prefer the oven roasted entrees compared to the stove top prepared because there is too much aerosolized oil and it coats every thing in the kitchen!
A major complaint is how you present the recipe instructions…in paragraph form, they are difficult to track when cooking. I would prefer a vertical listing of ingredients and the assembly directions parallel on the right hand side to that…the old fashioned way a listing a recipe.

I am a teacher, and during the school year I want to be able to make no-shopping, no-planning, good-tasting, healthy meals for my family. Marley Spoon has many, many options to choose from. If you are following health guidelines (low fat, low carb), if you want comfort food, or if you want to try an exotic blend of spices, they have something for you.

Each meal comes with easy to follow instructions and fresh ingredients. On the rare occasion that something is damaged during shipping, customer service is easy to contact and has always made good on the problem.

It is very easy to pause your subscription too, so long as you plan ahead. Our family cooks for ourselves during the summer and on school breaks. I go to the website and pause the subscription for those weeks (even the whole summer!) - easy peasy.

My only complaint is that some dietary info is buried behind a couple of clicks. I have to eat low sodium meals, and sodium content is not a search term I can use the way low fat or gluten free is. I can find the information with a few clicks, but I wish it was easier.

Other than that finicky thing, I am very pleased with our Marley Spoon subscription.

Marley Spoon is wonderful. I’ve been cooking with them for 7 months now and love selecting my meals every week. There are so many choices, I have never had the same meal twice, and have learned some great recipes and cooking techniques that I can take with me if I ever do decide to leave the service. I also love the “chef series” recipes they will offer, which go above and beyond a typical recipe to have you do things like making dough from scratch as part of your recipe, so you can take your experience even further. In my entire time with the service, there was only one delivery issue where my box arrived late and I couldn’t use the ingredients due to a holiday week — customer service took care of me by issuing a sincere apology refunding the cost of my box. Each week I am more confident in my cooking than the last, and enjoy the opportunity to cook cuisines from around the world.

They tend to leave out important ingredients. For example they forgot to put ground beef in the box for the meatloaf meal. Poor quality control. This has happened to me several times now. It wrecked the whole meal. Then their reply is so weak and doesn'thelp.

Excellent customer service. Meal options are very good with a wide selection. I wish there were a few additional healthy small items to add onto to orders, but I really like Marley Spoon

We really have been satisfied with all of the recipes we received so far. We did have an issue with the quality on some of the items, but our concerns were quickly answered to our satisfaction. I’m just holding off to give a five star rating to see if the quality continues. However, as I’ve mentioned, the recipes really are delicious.

I'm really enjoying Marley Spoon. I'm finding the ingredients are very fresh and good, and the recipes are interesting and tasty. I definitely notice Martha's touch in the recipes!

Super happy with the variety choices, and quality of the product!

I left a message because I did not get my steak on my last order and no one has of yet called. The week before my order was messed up. I was compensated.

We have really liked the food, it is Five-Star. Deducting two stars because we have had trouble receiving delivery a couple of times now. OnTrac reports that they have received the box late. This past week they did not receive it at all.
Also, the box arrives with items tossed out of the inner box and scattered under the ice packs and the meat, and sometimes damaged. And all the items are wet, even though we bring the box in immediately after we receive delivery notification.
Maybe the smaller items should be packaged in a plastic bag or something, to protect them, like Blue Apron?

The meals have always been good- but my meals were supposed to come Tuesday- got a notification late Tuesday that they wouldn’t come until Wednesday but not to worry as they carefully pack the boxes. Wednesday I was notified there was a production error and they wouldn’t arrive until Thursday. They never showed up and I was charged. further, they say my next box is coming Tuesday and have charged my credit card, but considering I never received last weeks and you can not reach anyone I am concerned that there are greater problems.

Good food! We almost always enjoy our recipes and it saves the hassle of planning for weekday meals. We often have leftovers for lunch!

The meals have always been good- but they switched to a new delivery service. My meals were supposed to come Tuesday- got a notification late Tuesday that they wouldn’t come until Wednesday but not to worry as they carefully pack the boxes. Wednesday I was notified there was a production error and they wouldn’t arrive until Thursday. I spoke with someone Thursday and she assured me the meals would arrive by the end of the day. They never showed up.