Martin Paris Reviews 230

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Everything is as expected. The shipping is a little bit slow but the staff didn’t miss to be caring about updating on my order,they always sent me updating emails to make sure I couldn’t worry about i... See more

Rated 1 out of 5 stars

First purchase with this retailer and horrible experience. The product is terrible and looks completely different from the pictures on the catalogue. Very poor quality, horrible smell and awkward fit... See more

Rated 5 out of 5 stars

Ever since the first time i went France i fell in love with french fashion. But because at the time i didn’t have enough money i couldn’t buy anything in the boutiques. I am happy i found this website... See more

Rated 1 out of 5 stars

Horrible, compré una blusa y es muy diferente a la foto!!! Material horrible y la blusa era una M que es mi talla habitual y me sobraba un palmo!! Nunca mas

3.1

Average

TrustScore 3 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE!

I purchased a raincoat from Martin-Paris but needed to return it because the sizing was incorrect and it didn’t fit properly.

When I contacted the company to arrange a return, they repeatedly pushed exchanges, partial refunds, and store credit instead of processing a standard return.

I was eventually given a return address in China, and shipping would have cost €70 — more than the €65 item itself. This was not clearly disclosed at the time of purchase, and it makes returning the item unrealistic.

For context, the quality and appearance also didn’t match expectations from the website, which reinforced my decision not to keep it.

Buyers should be aware that returns may involve international shipping costs that exceed the value of the product.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Where they are buying

IT IS A FRAUD, A SCAM !!!!!!
BE CAREFUL...., they don't Accept the return back of the order..even if It 's WRONG.....You have to send It back to CHINA and paying for It ...
They answer you by mail ( IA ), but never lisen your claims....never attend you.
You think you buy a frech blazer, but it arrives directky from CHINA, that's why It takes so long to get It.
I receiced a WRONG SLEEVE BLAZER and they didn't mind, they didn't want to be responsable, and it's me who has paid to return back the packet, parcel to CHINA.
IT'S CRAZY

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. Don't buy anything!
They sent me hard drives that don't work. They're like plastic. You get constant replies from AI that don't give you a real solution. Endless emails!

January 28, 2026
Unprompted review
Rated 4 out of 5 stars

The product was ok !

The product was ok !
Unfortunately it has been delivered a little bit to late (a week after Christmas).
But it was not a big deal.
Thanks to you anyway.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

An horrible story

Never received my order. Ehen asked informations they said to be patience...and nothing arrived! I ordered in early Dec 2025 for a Christmas gift, they sent me something that arrived the 4th of January 2026 and....it was not my order!!!!! Never and never again! DO NOT BUY NOTHING FROM THIS SITE!!!

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, tried to cancel order 5 min after purchase as I discovered the scam, but the order was executed 2 hours later anyway and the reply was that orders can’t be cancelled after order execution.
Money “stolen” from me and no package can be traced on the track&trace….
This guy, placed in Holland living with his mother, display high quality product on the homepage, but if you should end up receiving anything from this scam, this guy orders low quality and illegal products from China, not even close to what you ordered to be send directly to you from China. If you try to return the product, then it will be high cost and very difficult to do.
Danish national TV has a program about this guy, where they visit his address in Holland.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, compré una blusa y es muy diferente a la foto!!! Material horrible y la blusa era una M que es mi talla habitual y me sobraba un palmo!! Nunca mas

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

First and last purchase with this brand

First purchase with this retailer and horrible experience. The product is terrible and looks completely different from the pictures on the catalogue. Very poor quality, horrible smell and awkward fit for a hat. Return policy is ridiculous and outside of France but still in Europe I should pay 22€ to return the product when I paid it 29€. I also dig deeper and found the same article sold on AliExpress for 5€. My bad: I would have never trusted this company. Strongly recommend not buying from them.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Be carefull

Be carefull - this site is a scam - it belongs to K&S Online located in the Netherlands and is also behind another scam-site Hansen-Dekor.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Quality

The jumper I ordered in no way resembled the photos on their website. The material was completely different and the print was fuzzy and pixelated. They answered my emails immediately, but the cost of returning this item to China was 33 euros, as I paid 39.99 euros, it was not worth it. They have offered me the choice of keeping the jumper and receiving 15% of the cost of the jumper, which I have had to accept. I'll wait and see if I receive it...

December 16, 2024
Unprompted review
Show reviews in all languages. (230 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look