I just received one of two items delivered this afternoon. Initially stated 3 to 5 days delivery by Canada Post. 16 days later I received a shipment from China which does not replicate what I ordered... See more
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Bought these about 18 months ago and been fine so far with slight use and then went to use them yesterday and put them on and they just fell apart into 2 pieces from the centre. Seem to remember about... See more
Nothing in the shopping experience warns you that the products are Chinese. 15 days post purchase and the item that I purchased as a gift has not materialized. They also snuck a 2.50 "shipping protect... See more
UPDATE!!!:: FINALLY received these on June 10, 2024 - They are decent, not exactly as depicted, but for the price, they are okay. IF I ordered from them again, I would be AWARE of the shipping leng... See more
1.7
Bad
24 reviews
No history of asking for reviews
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Mason & Birch did not deliver my order…
Mason & Birch did not deliver my order and blamed the postal service, they are not to be trusted. I never saw the product so can’t comment. They are a bad company that don’t support the customer.
May 31, 2024
Unprompted review
Ordered a pair of sunglasses which have…
Ordered a pair of sunglasses which have never arrived
I was disappointed to find an American company ships products from China
Still waiting for a refund
May 22, 2024
Unprompted review
ORDER AT YOUR OWN RISK
UPDATE!!!:: FINALLY received these on June 10, 2024 - They are decent, not exactly as depicted, but for the price, they are okay. IF I ordered from them again, I would be AWARE of the shipping length as they DO come from China though the return address says California.
Placed an order Sunday, April 28, 2024. Received a shipping notice with a tracking number in CHINA that they'd received shipping info. Nearly 30 days later, no sunglasses, tracking still says same thing. Have emailed and received nearly the EXACT same language in replies - they have sent it to the "relevant team" and will get back to me. I would have to say this is a SCAM. I will be disputing this charge with my credit card company.
April 27, 2024
Unprompted review
SCAM.
SCAM.
Jet another web shop with non-existing items.
When try to resolve items which are not dispatched, they replay with generic answers. Buying time before somebody prohibit/banned this shop (now on Facebook)
May 3, 2024
Unprompted review
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