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I ordered the MasonGenie Kit for over $60, but I only received the lid device. I have had many email exchanges with this company requesting a refund. They do offer a return policy on their website. All I want is a refund, but to date they have not sent any return instructions to me.
I ordered product on Dec. 3. It shows that it was in Chicago on Dec. 4 and in Dallas (where I live) on Dec. 5. Starting on Dec. 15, the tracking shows that it's out for delivery. I've written to the company to ask about the holiday gifts, and I have received no response.
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