MasonSlots Reviews 52

TrustScore 4 out of 5

4.1

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Company details

  1. Casino
  2. Gambling Instructor
  3. Online Casino or Bookmaker

Written by the company

What MasonSlots offers is a combination of reliability and a choice of slots and live games—one of the fullest, actually. It is guided by transparency and responsible gambling while equally offering massive bonuses and top-notch customer support. Experience all-around exquisite gambling with MasonSlots!


Contact info

4.1

Great

TrustScore 4 out of 5

52 reviews

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1-star

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Rated 5 out of 5 stars

5 stars

Won on a 15 free spin promotion. Was a ble to verify and withdraw within 12 hours. Fast, friendly customer service and excellent selection of games.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoy this site for the…

I really enjoy this site for the variety and awesome bonuses with a fast withdrawal.

August 15, 2025
Unprompted review
MasonSlots logo

Reply from MasonSlots

Dear Mizzcandi Morris,

We're so glad you enjoy our site! It’s great you appreciate the variety, awesome bonuses, and fast withdrawals. Your feedback means a lot to us!

Wishing you the best,
Mason Slots Casino Team

Rated 5 out of 5 stars

No joke

No joke, my mom was the one who told me to try this site 😂. She plays bingo and I went for slots. Played Book of Dead and hit a ]76 spin win!1 Not huge but felt good. Used the bonus well. Wish they had more seasonal promos tho. Still fun 🤷‍♂️

July 11, 2025
Unprompted review
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Reply from MasonSlots

Dear Wolfgang Eisenhower,
That's an awesome story, and we love that your mom introduced you to Mason Slots Casino! It's fantastic you had a fun win on Book of Dead with your bonus spins. We'll definitely note your wish for more seasonal promos as we're always looking for ways to keep things exciting. Thanks for sharing your experience!

Warm wishes,
Mason Slots Casino Team

Rated 5 out of 5 stars

So the bonuses are actually good

So the bonuses are actually good. Got cashback twice already and didn’t even realize the first time lol. But when I messaged support to ask about how it worked, the dude took forever to reply. Not rude or anything, just suuuper slow 🐢. Still, probs will stay for the slots.

July 10, 2025
Unprompted review
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Reply from MasonSlots

Dear Tilde Christiansen,

We're glad to hear our bonuses are actually good and that you're enjoying the cashback! We apologize that our support response time was "suuuper slow" when you had questions; that's certainly not the speed we aim for. We're working on improving our response times.

Thanks for sticking with us for the slots!

All the best,
Mason Slots Casino Team

Rated 5 out of 5 stars

First time tryin online games

First time tryin online games, wasn’t sure at first. But got a nice lil welcome bonus and poked around the live casino part. The blackjack dealer was mad chill 😂. Didn’t win big but withdrew $40 with no probs. Took like 48hrs. Interface easy to figure even for me lmao.

July 9, 2025
Unprompted review
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Reply from MasonSlots

Dear Lukas Schneider,

Welcome to Maison Casino! We're thrilled to hear you had a great first experience with online games. It's awesome that our welcome bonus and the "mad chill" blackjack dealer made your time in the live casino enjoyable. We're also happy your $40 withdrawal was smooth and the interface was easy to navigate. We hope you'll keep exploring our games!

Sincerely,
Mason Slots Casino Team

Rated 1 out of 5 stars

Mason slots has bad customer service and practices stall tactics, not cool

I have played almost every online casino for the last 15 years and this casino practices stall tactics imo, I deposited 200 and lost a bit and then tried cashing out, it is my way of testing out the casinos, which they said they wanted all the typical documents which I submitted, anyway they just kept stalling and wouldn't approve. One of the only online casinos that did this to me in the last year, I'll never go back, I couldn't care less about the 200, I rarely write reviews but I would like to warn people about bad customer service, especially with online casinos, I don't even trust most review on here, I'll trust Reddit over any reviews online, be safe ppl

March 9, 2025
Unprompted review
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Reply from MasonSlots

Hi Ernie,

We’re sorry to hear about your experience. Our withdrawal process follows standard verification procedures to ensure security and compliance. If your withdrawal was delayed, it may have been due to an incomplete verification process or additional security checks. Please reach out to our support team with your player ID, and we will gladly review your case to resolve any outstanding issues.

Best,
Mason Slots Team

Rated 5 out of 5 stars

Had a rough patch on Lightning…

Had a rough patch on Lightning Roulette, but the cashback helped me bounce back. It’s not often you find casinos that actually care if you win or lose. Props to MasonSlots!

November 15, 2024
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Reply from MasonSlots

Hi Abraham

Thanks for the kind words, Abraham! We're so glad the cashback helped you bounce back. At MasonSlots, we truly care about providing a fair and enjoyable experience for all players, win or lose. We're here to make sure you keep having fun and stay supported along the way. Best of luck on your next session! 😊🎰
Cheers,
The MasonSlots Team

Rated 5 out of 5 stars

Big Wins on Blackjack.

If you’re into blackjack, give this site a shot. Played a few rounds last weekend and left with a nice profit. The live dealers are also super friendly – not too serious, which is great.

November 20, 2024
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Reply from MasonSlots

Thanks for sharing, Kenny! We're thrilled to hear you had a great time playing blackjack and enjoyed the friendly atmosphere with our live dealers. Hope your luck continues and that you keep having fun with us! 🎲🎉

Rated 5 out of 5 stars

Their sportsbook is a great bonus for…

Their sportsbook is a great bonus for someone who loves sports. Everything went as smoothly as butter when you bet on the Lakers last night. At last, a website that does both sports betting and slots correctly.

November 7, 2024
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Reply from MasonSlots

Dear Steve,

Thanks for sharing your experience, Steve! We're thrilled to hear you're enjoying the sportsbook and the smooth betting process. Combining both sports betting and slots in one place is something we’re proud of. Here's to many more wins ahead! 🎉

Best,
The MasonSlots Team

Rated 1 out of 5 stars

Don't ever play at this casino they are…

Don't ever play at this casino they are not even respecting self exclusions they lett me withdrawl and did not aprove my documents cus i was withdrawing a smaller amount then my deposits when I noticed I was self excluded I wrote and they refuse to awnser a case is made at mga and it is pending watch out impossible to winn and even if you do they will try everything not to pay you out

January 8, 2024
Unprompted review
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Reply from MasonSlots

Hi Najdres,

We're sorry to hear about your experience. We take self-exclusion and fair play very seriously. Please contact our customer support team with your details so we can investigate this matter further. We want to ensure that all issues are addressed appropriately and that our players are treated fairly.

Best regards,
The MasonSlots Team

Rated 5 out of 5 stars

My VIP manager Zack

My VIP manager Zack always tries to solve issues and questions to the satisfaction of me, the customer. He will not hesitate to go back multiple times to the financial department or technical support to get a satisfactory answer to my question or concern. I work with him in Avalon78 casino as well and have the same experience there.

November 8, 2023
Unprompted review
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Reply from MasonSlots

Hi Hans,

Thank you for your wonderful feedback! We're delighted to hear that Zack has been consistently helpful and dedicated to resolving your issues and questions to your satisfaction. It's great to know that you have had a similar positive experience with him at Avalon78 as well. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

Best regards,
The MasonSlots Team

Rated 5 out of 5 stars

Masonslots it's the best casino I ever…

Masonslots it's the best casino I ever played ! very good experience every day , they transfer fast the money and react fast if you have a problem and resolve it . Zack the manager ist the best VIP manager ever . Very trusfull and serious!

July 16, 2023
Unprompted review
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Reply from MasonSlots

Hi Mihai,

Thank you for your fantastic review! We're thrilled to hear that you have such a positive experience with MasonSlots every day. It's great to know that our fast money transfers and quick problem resolution have made a difference for you.

Best regards,
The MasonSlots Team

Rated 1 out of 5 stars

Terrible casino

Terrible casino, it really needs to be disabled before more people get scammed

December 2, 2022
Unprompted review
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Reply from MasonSlots

Dear Fergus,

We're sorry to hear about your negative experience. Please contact our customer support team with your details so we can investigate the matter further and address your concerns. We take player satisfaction very seriously and want to ensure that all our players are treated fairly and respectfully.

Best regards,
The MasonSlots Team

Rated 1 out of 5 stars

Scammers

Scammers, don't play here...

December 4, 2022
Unprompted review
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Reply from MasonSlots

Hi Kunde,

We are very sorry to hear about your negative experience. Please describe the entire situation to us and let us know if you have already contacted our support team with your issue. We want to ensure that your concerns are thoroughly reviewed and resolved.

Best regards,
The MasonSlots Team

Rated 1 out of 5 stars

No payout Mason Slut

Hi. Easy to deposit money but allnost impossoble to withdraw if you win. I've spend a couple of hundred Euro and wanted to withdrawel 50 Euro without succes. I recommend not to gamble on this grey/dark site cause im never deposit one penny there again, Thanks for cheating regular people ‼️

July 8, 2022
Unprompted review
MasonSlots logo

Reply from MasonSlots

Hi Brian,

We’re very sorry to hear about your experience with withdrawals. We understand how frustrating this can be. Please contact our customer support team with your details so we can investigate the issue and work towards a resolution. Your satisfaction and fair treatment are important to us, and we want to ensure that all processes are transparent and efficient.

Best regards,
The MasonSlots Team

Rated 1 out of 5 stars

What a rediculious casino never seen a…

What a rediculious casino never seen a casino like this 8000 euros never got more then 200 back

February 12, 2022
Unprompted review
MasonSlots logo

Reply from MasonSlots

Hi Gerard,

We're sorry to hear about your negative experience. Please contact our customer support team with your details so we can investigate the issue and address your concerns. Your satisfaction is important to us, and we want to ensure that all our players are treated fairly.

Best regards,
The MasonSlots Team

Rated 1 out of 5 stars

Don't do it

Like the comments are saying.
It is nog a good casino. I understand, the casino is there to make money. But come on?
You deposed for example 4/500 euro, and litterely no bonus, not even in the game you get something. And no, this is not a one time experience, but 90% of my experience.

- if you get money, they will search a reason to not give it. you have to send the same documents again for example, the 'ip' address not correct, always the same problem.
- not big wins. So.. if you are very lucky, and you get something on the casino, it is not more than 500,- there are nog big wins on this casino.

Please, don't begin here. I have closed my account, and never again will I be there!

December 13, 2021
Unprompted review
MasonSlots logo

Reply from MasonSlots

Hallo LP,

Es tut uns leid zu hören, dass du so negative Erfahrungen gemacht hast. Wir nehmen Feedback wie dieses ernst und möchten verstehen, was genau schiefgelaufen ist, um Verbesserungen vorzunehmen. Wenn du spezifische Details zu deinem Fall teilen könntest, wäre das sehr hilfreich.

Wir danken dir für deine Rückmeldung und hoffen, dass deine zukünftigen Erfahrungen mit anderen Anbietern besser verlaufen.

Mit freundlichen Grüßen,
Das Masonslots-Team

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