Masori | Shop Reviews 

I bought some fuses and fuseholder and got it 2 days after. No problems here i would buy from here again.

Easy to use Website, order, confirmation and updates are very responsive

I ordered a subwoofer on June 10. On June 11, I canceled the order. Despite this, they sent me June 24 against my will!
I sent it back to them, paying 120 euros for shipping, because my neighbor picked it up for me. On July 15, I received an e-mail that the subwoofer showed signs of use and that I would not receive a refund. I asked for photos of the damage, but they wrote that they would not send them. Of course, I continue to report the fraud.

I'm from Hungary, and I didn't get the stuff we needed here, only in Germany. Every site had the same price but this site offered the cheapest price for delivery.

Horrible.
They sent me an amplifier with a missing bolt. Sent it back and requested very clearly I would want a refund, if there was no replacement in mint condition. They sent me another amplifier with another missing bolt! Looking even worse that the first one. Because they did not reply, i opened a dispute via PayPal to which they replied offering me 15 euros and a link to a bolt webshop. I can't believe this...
Hope I get my money back soon.
NEVER BUY HERE!!!!!! If you do, well then good luck

I ordered JL Audio protective speaker grilles for my address in Denmark. 3 days later I received my goods. Well packed. Everything is fine 👍💪

Very bad experience. I ordered an battery from them and contacted first them via mail because trustpilot reviews were horrible. Much complains about not getting right items and hard to get refund. Asked to make sure they indeed have the battery in stock as they claim on their webstore. They assured they do have the battery. Well after payment they emailed me and said they do not have the battery or any ultimatron batteries in stock at all. Tried to sell me some cells and bms to make my own battery instead. What a joke. Would give 0 stars if it was possible.

I'm g.lad I paid with klarna so I can freeze the payment and start cancelation process myself.

Later they also tried to offer me a voucher if I remove my negative review from google.

I was very sceptical when buying from this site when saw the reviews. I purchased ESX DLC44 and received it in Lithuania within 10days after placing my order.

There was a slight delay initially on their end (they didnt have it in stock), but it was quickly sorted out.

Overall, very happy with the product.

Product arrived damaged . One month on and still no refund . DONT USE THIS COMPANY .
Worst customer service ever

Initial order took over two weeks to deliver, even though it was listed as available on the website.
Then they finally delivered something, but it was the incorrect article. After sending it back, it took another two weeks for them to send the correct one.
In the meantime, they got the address wrong several times in a row - took several more days to correct.
In the end, UPS was unable to deliver, because of a wrong address.

WOW. Incredible that a company could mess up something as basic as copying a delivery address which I provided on their website onto a shipping label.

Because of the Easter holiday, this will now result in an additional week's delay.

Thanks for nothing, Masori.

Had to force a refund through my bank after waiting over 5 weeks for my order.

***UPDATE***
I’ve been offered a €30 voucher to take down my negative review and unfortunately for them I’m not accepting it. Recent reviews are still showing the same issues I was having and I’d rather nobody goes through the headache of waiting months for an item then fighting for their money back.

Please go elsewhere and pay more for the same item. It’s not worth the hassle when there’s many other companies that are competent at their job.
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Same as everyone below, took them a week to tell me the product I ordered was not in stock. I find something else on their site as a suitable replacement, they agreed then two weeks later still not dispatched. Didn't seem happy I wanted to cancel the order but it's their own doing. Maybe inform customers when you don't have things in stock. Avoid if you don't want the headache.

I ordered from this website. I initially thought that my order would not arrive due to the reviews, but it still arrived in Belgium within 4 days. I am very happy with it, they also replied to me and gave me a 15% discount.

Spent a week trying to get replies to emails. Item wasn't in stock with no sign of shipping date. Not sure if the site is a scam or not but they are not worth using - even if they appear cheap. They hit you with tax when entering the UK which isn't clear I found out. Don't waste your time

Is my 4th order with masori (bestell nr. 21717), always having good experience, i only can recomend, 100% positive