Master Advocates Real Estate Services Reviews 25

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Literally the worst property managers I've ever dealt with. Do not use these guys. Never had one good experience with Michelle and she ignores my emails but will send me a random email months later th... See more

Rated 5 out of 5 stars

We engaged Master Advocates in Dec 2020 for their auction bidding service as we were nervous to bid on our first home - BEST DECISION WE EVER MADE! Mark made us feel comfortable through out the entire... See more

Company replied

Rated 5 out of 5 stars

Mark from Master Advocates has a great knowledge of the real estate market and certainly always has his clients best interests at heart. Working along side Mark is very straight forward and uncomplica... See more

Company replied

Rated 5 out of 5 stars

Mark is a truly exceptional individual. He listens very carefully and devises pathways to achieve his clients' goals. In my case, he heard what we wanted to do and found a way, and a group of cont... See more

Company replied

Company details

  1. Real Estate Agency

About Master Advocates Real Estate Services

Information provided by various external sources


Purple Robot Cartoon Logo

About Us


YOUR EXPERIENCED PROPERTY ADVOCATES IN MELBOURNE -CERTIFIED ESTATE AGENTS REIV -REBAA BUYERS AGENTS ACCREDITED MEMBER VICTORIA


With over 20 years real estate experience in Melbourne, Master Advocates strength is our true personal focus to deliver excellence across independent Buyers Advocacy and Property Management services.

 

  • Buyers Advocacy
  • Vendors Advocacy
  • Property Management

We create a fair trading ground for buyers, vendors and landlords. It is our aim to be recognised as one of the best service providers in Buyers Advocacy, Vendors Advocacy and Property Management Services in Australia. We stand for superior service and we take careful, considered action to ensure that our clients receive the most from our services to add value to very property acquisition and build wealth with property.


Contact info

2.0

Poor

TrustScore 2 out of 5

25 reviews

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Rated 1 out of 5 stars

Worst real estate in victoria

Literally the worst property managers I've ever dealt with. Do not use these guys. Never had one good experience with Michelle and she ignores my emails but will send me a random email months later that is not related at all. Rudest people ever.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Master Advocates

Mark helped me to buy my first home. When I first started looking at buying a house I felt overwhelmed and out of my depth. House hunting was consuming my weekends, there wasn't much on the market during COVID and the sale prices of properties was completely different from the advertised range. Not to mention some of the properties looked completely different in person to the online pictures.

None of my friends or family had ever heard of a buyers advocate, and they thought I was strange for engaging one. I'm so glad I did. I engaged Mark's services on 25/01/21 and was the successful purchaser of my first home on 03/03/21. It was only the second property I'd gone for. I've watched so many of my friends go through an emotional roller coaster of falling in love with a property and being outbid again and again until they learn how the market works, and my experience was completely different.

Mark had industry knowledge & bidding strategies that were invaluable. He was readily available to answer all of my questions and never made me feel silly for asking. When we needed to get building & pest inspections, conveyancing etc he was able to recommend services he trusted which was another thing I didn't have to spend time researching.

Engaging Master Advocates saved me money in a way I hadn't expected. It meant I ended up offering more than the advertised range, so spending more money on the property than I would have offered. But that meant I was a successful property owner within weeks of commencing my search. It saved me time, and more importantly got me into my home at the earliest opportunity while property prices have continued to increase at a rate faster than I could have saved. Mark's experience and knowledge helped me to feel confident that the property was worth the amount offered.

Mark was also available until the settlement was complete and assisted when a few hiccoughs presented.

I absolutely love my new home and am very grateful to Master Advocates. There's no way I'd have been the successful purchaser of this property without them.

June 24, 2021
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Reply from Master Advocates Real Estate Services

Hi Rachel,

Thank you so much for your wonderful review, it's greatly appreciated. It was an absolute pleasure to be able to help you and secure your first home.

Cheers,
Mark and the team at Master Advocates

Rated 5 out of 5 stars

Excellent service all round

Mark was excellent to deal with – friendly and always readily available to help with any queries I had. As a first home buyer it was great to have someone acting on my behalf that could guide me through the process and answer questions I had. The structure of pricing also suited me a lot better compared to other agents I considered. Felt that I had an advantage at the auction to have someone bidding on my behalf that remained calm throughout, and I didn’t have to worry about everyone seeing how nervous I was. Overall a great service and would highly recommend!

June 20, 2021
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Reply from Master Advocates Real Estate Services

Thank you for your kind words and review Kate. It was an absolute pleasure assisting you and we're so happy to have been able to help you with the purchase of your first home. Congratulations!

Rated 5 out of 5 stars

Exceptional delivery; determined success

Mark is a truly exceptional individual. He listens very carefully and devises pathways to achieve his clients' goals. In my case, he heard what we wanted to do and found a way, and a group of contacts who could help us navigate a path to our success. Mark drove me to the target (real estate) area in one of his company cars twice to effect what was needed. In total, he spent in excess of 12 hours behind the wheel to achieve what we needed.

In addition to being an exceptional listener, Mark is also a delightful person with whom to spend time. Thank you, Mark.

May 10, 2021
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Reply from Master Advocates Real Estate Services

Thank you Keith and Sandra, it was truly a pleasure spending time with you and assisting with the purchase of your next home. I am so happy that we had success and found you the home and location to enjoy for many years to come. Your kind words are greatly appreciated.

Rated 5 out of 5 stars

What an outstanding service mark from…

What an outstanding service mark from Masters advocates was his professionalism and passion was fantastic . I thoroughly enjoyed the process it was easy no stress and I knew I had purchased the right property my new home thanks mark

May 8, 2021
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Reply from Master Advocates Real Estate Services

Carmel, it was an absolute pleasure helping you buy your next home and I'm so glad you are happy with the property and our service, it means a lot and is really all that matters. Thank you for your kind review.

Rated 5 out of 5 stars

As first home owner entering the market…

As first home owner entering the market for the first time, Mark was very helpful with his ability to calm my nervous and clearly explain the process from inspection to signing the contract. Having a professional in my corner when entering inspection and negotiation was a big advantage.

Mark was an absolute delight to spend time with during my property search.

A big thank you to Mark for all of your efficiency, honesty and trustworthiness.

May 6, 2021
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Reply from Master Advocates Real Estate Services

Thank you for the great review Yas, it is appreciated. It was such a great pleasure working with you and so happy that we were able to help you with the purchase of your first home.

Rated 5 out of 5 stars

Experienced Advocate & Easy to work with!

Mark from Master Advocates has a great knowledge of the real estate market and certainly always has his clients best interests at heart. Working along side Mark is very straight forward and uncomplicated. He is willing to listen and communicates well between both vendor and agent. You always know where you stand! I thoroughly enjoy working with Mark and hope to continue to do so long into the future.

May 4, 2021
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Reply from Master Advocates Real Estate Services

Joe, thank you for your kind words and testimonial. It means a lot and it is always a pleasure working with you. Especially based on the great sales results you have achieved for our clients when they are selling and the good working relationship we have continued to enjoy when we act as Buyers Agents, purchasing property from you on our clients behalf.

Rated 5 out of 5 stars

Excellent experience with Mark and…

Excellent experience with Mark and Franca who assisted one of their clients purchase a home. Very transparent and easy to deal with.

April 27, 2021
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Reply from Master Advocates Real Estate Services

Thank you Joe, appreciate your kind words and always great dealing with you.

Rated 5 out of 5 stars

A big thanks to Master Advocates…

A big thanks to Master Advocates for their help in purchasing our first investment property. From our first meeting, Mark took his time to understand our needs, financial position, and the long-term game plan - A suitable property was sourced and Mark helped us with other processes and steps that followed. Including building inspection, pest inspection, plumbing inspection, and conveyancing, etc. (they all did a great job) To add cherry on the cake, Mark negotiated a price on the property that saved us money on the deal. Master Advocates' step-by-step process was really clear. Great service, knowledge, and excellent communication from start to finish - we highly recommend them.

April 18, 2021
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Reply from Master Advocates Real Estate Services

Mamzy, thank you for your kind words and review. We are so happy for you and Alexsa. It was an absolute pleasure working with you and assisting with all aspects of the purchase experience. Wishing you all the very best!

Rated 5 out of 5 stars

Professional and knowledgeable powerhouse

Mark and Michelle have been more than fabulous. Their knowledge of the rental market and legislation is amazing, and their genuine advice provided me with the peace of mind to make decisions and take action accordingly. I highly recommend Master Advocates for their professionalism, knowledge and passion for what they do.

April 14, 2021
Unprompted review
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Reply from Master Advocates Real Estate Services

Thank you Dora, your kind words are greatly appreciated. Always a pleasure.

Rated 5 out of 5 stars

Best experience and customer service

Cannot describe how great this business and the owners are. Mark was so helpful; approachable and honest. The company was always keeping me in the loop; realistic about my situation and met above my expectations. Highly recommend Master Advocates. Thank you!

April 14, 2021
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Reply from Master Advocates Real Estate Services

Thank you for your kind words Georgi, they are greatly appreciated. We are so happy for you and it was an absolute pleasure helping you purchase your home. Wishing you all the best and many years of happiness there.

Rated 5 out of 5 stars

A Positive Experience All Round

Mark was always upbeat and confident about finding me a home which made me feel more positive about the outcome. I am very happy with my purchase and thank Mark for his vast knowledge of real estate which helped to make this a very happy experience.

April 10, 2021
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Reply from Master Advocates Real Estate Services

Thank you for your very kind words Claire. It was a lovely and fun time working with you and I'm so happy with the result and property we were able to purchase for you. Many best wishes and happiness with the move and in your new home!

Rated 5 out of 5 stars

Highly Recommend

Working with Mark was an absolute pleasure. As an agent I deal with buyer advocates a great deal, but none compare to Mark when it comes to knowledge, service, and negotiation skill.
Genuine, professional and dedicated to the nth degree, I greatly look forward to working with Mark again.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Mark & his team were fantastic…

Mark & his team were fantastic throughout the whole process of selling their clients home. Very easy to do with. Great communication & overall we both got a great results for the owners.

10/10 would recommond Mark & MasterAdvocates

April 1, 2021
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Reply from Master Advocates Real Estate Services

Thank you for your kind words Matt, we appreciate it, it was great working with you. Very please with the result that you and your team achieved for our Vendors Advocacy client.

Rated 5 out of 5 stars

Great communications, market expertise and results

We spoke to four buyers agents before selecting Master Advocates to help us secure a home. We were open to a wide range of properties and areas and wanted a buyers agent to help us focus on what was achievable in our budget, met most of our requirements whilst making a wise investment.

Mark was very personable and a delight to work with. He had a very clear understanding of what we wanted including where we were willing to (or not) compromise. His team were excellent at researching properties, eliminating the duds and filtering out the ones that were realistically in our price range, irrespective of what selling agent's price guides stated. This included both both under and over quoted properties.

Communications from Mark were also excellent. He was in touch with us daily and explained to us why he shortlisted certain properties and why he discounted others properties that we thought were worthy of consideration.

His strong relationship with agents also meant that he was able to view properties ahead of the usual open for inspection times giving us a head start in the process.

The end result was that we secured a home within 4 weeks of formally engaging Mark and the property we bought was one that we would have discounted if buying on our own as the agent had over priced the property.

I would highly recommend Master Advocates for anyone looking to buy a property.

March 23, 2021
Unprompted review
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Reply from Master Advocates Real Estate Services

Hi Anil and Rubina, it was such a pleasure to be able to assist your family with purchasing a home. Thank you so much for your very kind words. Your appreciation and finding value in our service and experience is what we strive for. So glad you found benefit and we achieved a successful result. Very best wishes

Rated 5 out of 5 stars

We are very happy with the assistance…

We are very happy with the assistance rendered to us throughout the process of the sales. Prompt response to our emails and queries. Much appreciated.

March 2, 2021
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Reply from Master Advocates Real Estate Services

Thank you for your kind words Jassica, it was an absolute pleasure to serve as your Vendors Advocate during the sale of your family home

Rated 5 out of 5 stars

Mark is the best!!!

Mark is awesome, great guy, very proactive and defiantly listens to what you want as a client. Thanks mark and your team for helping all my dreams come true and finding my first shop/salon. You followed the brief and worked hard in getting it for the right price. 5 stars from me mate and would highly recommend your services to anybody that needs them. :)

March 2, 2021
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Reply from Master Advocates Real Estate Services

Peter,

Thank you for such a wonderful review. We were so happy to assist you finding and negotiating the purchase for your new salon premises. Wishing you many more years of happiness and success in business there.

Looking forward to seeing great things to come and the grand opening party.

If only I still had hair, I'd be coming to visit to get the right cut and style from the best hair dresser Northside!

https://www.aluerehair.com.au/

Rated 5 out of 5 stars

Auction Bidding Service -- HIGHLY RECOMMEND

We engaged Master Advocates in Dec 2020 for their auction bidding service as we were nervous to bid on our first home - BEST DECISION WE EVER MADE! Mark made us feel comfortable through out the entire process, his communication was second to none, and he bid for us and WON the auction. Mark also called us on settlement day to congratulate us. Thanks Mark & team :)

January 27, 2021
Unprompted review
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Reply from Master Advocates Real Estate Services

Congratulations Rua and Sione,

Thank you for your kind recommendation and review. It was a pleasure assisting you and so happy everything worked in your favour. Best wishes for many years of happiness in your new home.

Rated 5 out of 5 stars

Perfect experience - knowledgeable, helpful and professional!

Mark Errichiello is an excellent buyers advocacy agent, he is professional and friendly, takes time and genuine interest in understanding his clients' needs. Through his strong network in the real estate industry, Mark found us a home that fit perfectly into what we were after, and in our budget. He is flexible, proactive and knows the industry well.
Even before engaging his services, Mark spent a generous amount of time with us to understand what we wanted, gave us a realistic picture of what's possible and documented everything - so there was no room for confusion. He has found us two properties and both times, we have had the exact same experience.
He also has a strong network of all the allied service providers (conveyancers, lawyers, plumbers, electricians, building and pest inspectors etc.) - that makes the whole buying experience so much easier.
Mark is genuine, honest and never shy of speaking his mind, especially when he thinks we may be on the wrong track.
We strongly recommend you buy your next property with Mark - it will be an experience you will cherish forever.

January 18, 2021
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Reply from Master Advocates Real Estate Services

Wow, thank you so much for your very kind words Mansi and Deep. It's always a true pleasure to assist you with buying and we appreciate your testimonial and recommendation. So glad that we could add value and benefit to your buying experience again.

Rated 5 out of 5 stars

Thank you Mark and Michelle…

This is to thank you Mark and Michelle for your professional and courteous assistance in helping me find an investment property for my superannuation fund. I would like to compliment you for making the process seem so smooth and effortless, for countering the tricks that the vendor’s agent and negotiating a purchase well below the advertised price.

In addition the substantial savings I received, I would like to thank you for ensuring that I avoided many of the unknown” pitfalls in purchasing an investment property and for saving me countless hours of my time which allowed me to concentrate on my business.

No doubt your many years as a marketing agent have fine-tuned your negotiation and valuation skills and when combined with construction knowledge, your contacts in the real estate, building and construction industry, your affordable fees, your integrity and relentless work ethic and back up team make you the ideal buyers advocacy company.

Thanks once again and I look forward to working with you in the near future in my search for another property.

Danny Sacco
Director
DSP Architects

November 2, 2020
Unprompted review
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Reply from Master Advocates Real Estate Services

Thank you for your very kind and thoughtful words Danny. It is a pleasure and honour to call you a friend and assist you with buying property. Your knowledge and experience in architecture and development has been something we will always value highly also.

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