Masterfit Enterprises Reviews 12

TrustScore 4 out of 5

4.1

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Company details

  1. Foot Care

Written by the company

Masterfit Enterprises is the snowsports industry’s foremost company on boot and shoe fitting. We don’t make footwear, we just help make it fit better. Let us help improve your fit through our innovative products and program solutions.


Contact info

4.1

Great

TrustScore 4 out of 5

12 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Shipping is late

Shipping is late, i don't receive it

February 8, 2022
Masterfit Enterprises logo

Reply from Masterfit Enterprises

Order received Sunday January 30. Packed and labeled Monday January 31. Picked up by the Postal Carrier from our shipping facility Tuesday Feb 1 and scanned into the USPS system when it arrived at their facility Feb 2. All well within our stated shipping time window of 3 business days to fulfill and deliver packages to the selected carrier. As of the date of this review, the tracking indicates that the package is awaiting international transfers to the Canadian postal system. While I empathize with all on how sporadic shipping has been for the past two years, this package appears to be making good time for an international shipment. If the package does not arrive in a reasonable time, we will be happy to refund you. But the speed of delivery is completely out of our control at this point.

Rated 4 out of 5 stars

Excellent service from Masterfit

I can't review the Masterfit insoles I purchased at this time as I've not used them and I have to rely on the advertising that they are at least as good as sliced bread. Seriously, they look to be just what I need in my ski boots and will try them as soon as I go skiing (which may be in late February). I will comment about the great service provided by the Masterfit staff in providing updated shipping information and sending these out in a very short time.

January 24, 2022
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Reply from Masterfit Enterprises

Thanks for your trust and business!

Rated 5 out of 5 stars

No matter how many boot fitters I see

No matter how many boot fitters I see, they have all recommended masterfit to help me reduce the shin ban in my boots.

This is my second pair.

January 24, 2022
Masterfit Enterprises logo

Reply from Masterfit Enterprises

Thanks for your trust and business!

Rated 5 out of 5 stars

Excellent product and Service

I bid & won this on a Nat Ski Council fund raiser, and was very impressed at the Customer Service and Support I received. Brian, their Marketing guy was extremely helpful at getting this coordinated and finalized, and shipping was fast and efficient. Loved the service.

January 18, 2022
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Reply from Masterfit Enterprises

It was my pleasure to assist!

Rated 5 out of 5 stars

Zapz insoles - great product!

The directions to customize the Zapz insoles was excellent. No trouble at all in making a custom insole for my daughter's ski racing ski boots. Excellent price for the product and the Zapz are long lasting. My son put Zapz in his ski boots when he was ski racing in college and still uses the same insoles today. His Zaps are at least 10 years old with many hundreds of hard days of skiing on them. Great product!

December 16, 2021

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