MSIT – Master School Institute of Technology  Reviews 731

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including instructors, mentors, and career advisors, for their helpfulness, professionalism, and commitment. Many people highlight the exceptional customer service, noting that employees are supportive, knowledgeable, and genuinely care about student success, making the learning journey feel personalized and engaging. The overall service and user experience are frequently described as excellent, with consumers appreciating the well-structured programs, flexible learning pace, and the effective blend of self-learning and guided lectures. The technology and learning content are also highly regarded, providing a solid foundation for career development. However, some people were dissatisfied with the company's promises regarding career support and job placement, feeling that the guidance received was minimal and that the resources provided were readily available elsewhere. A few other people also felt that the structure and depth of certain learning modules, particularly for specific technologies like Python, were poor, leading to frustration and a lack of understanding among some cohorts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff, including... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Service

People report positive experiences with service. Many customers praise the personalized education and career... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Technology

Clients share positive opinions on technology, with many praising the programs for providing a smooth... See more

Based on these reviews

Rated 5 out of 5 stars

One of the best learning experiences of my life! The staff, the instructors, mentors and career advisors, all have been really helpful and skilled in their domains and committed to their work. If you... See more

Rated 5 out of 5 stars

-Timely response.I was contacted within 24 hours for more info on the course. -Professional,friendly and very helpful employees(Sebastian helped me make a decision and prepare the offer for my spon... See more

Company replied

Rated 5 out of 5 stars

I had a great time at master school further defining myself as a software engineer. I had some background knowledge but knew that I needed to dive deeper and that a complete self study would not cut i... See more

Company replied

Rated 5 out of 5 stars

The perfect bridge between learning tech and the German job market Review: I recently completed the 3-week Career Sprint at MSIT, and it was exactly what I needed to transition from "student" to... See more

Company replied


Company details

  1. Engineering School

Written by the company

MSIT is a global network of career training schools led by industry experts. Our immersive online training programs provide all the skills needed to build a new career in tech. MSIT programs include personal mentorship by industry leaders, a robust professional network, and guidance and support finding a job.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had interest in pursuing web…

I have had interest in pursuing web development career, and Masterschool seems to offer everything I was looking for. Unfortunately, I was unable to obtain Bildungsgutschein from the Agentur für Arbeit, so my journey with Masterschool was very short. My guiding agent Leonardo from Masterschool was a dream. Friendly, punctual and sincere. Not only he helped me with all the paperwork and questions, but also kept my spirit up, and was very supportive.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

To begin with, I had an awesome contact person ( Ofeer Levavi). He walked me through the enrolment process with diligence. Sofar the instructors have been forthcoming and meticulous and my mates have been supporting.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Outstanding Service at Masterschool

I recently had the pleasure of interacting with Masterschool while exploring further qualification opportunities through a Bildungsgutschein from the Agentur für Arbeit. My career consultant, Mr. Ron Ravensari, was professional, friendly, and incredibly supportive throughout the entire process.

He explained every step with remarkable clarity and guided me in preparing the Bildungsgutschein request and other required documents. Thanks to his proactive follow-up and dedication, the entire process was straightforward and seamless.

Although my case was somewhat challenging, and I was unfortunately unable to obtain the Bildungsgutschein, I truly wish I had the chance to study at Masterschool. The school provides an unmatched level of service and support.

Having contacted other institutions, I can confidently say that Masterschool stands in a league of its own. Their exceptional service, especially the guidance provided by Mr. Ron Ravensari, deserves a full 5-star rating.

February 4, 2025
Rated 1 out of 5 stars

Nothing more than empty promises

I was contacted by Victoria and had a great conversation. She shared next steps and told me she's here to support me through securing an education voucher and beginning my studies. However, after that promising phone call, she has disappeared. I tried calling, messaging on WhatsApp and emails, all to no avail. She shared this link and asked for an honest review after our call. Had I been naive, I would have came here raving about how kind and caring they are. However, I am not merely seeking sweet conversations. I was really excited and now feel let down and rejected.

January 31, 2025
Unprompted review
MSIT – Master School Institute of Technology  logo

Reply from MSIT – Master School Institute of Technology

Dear Simone,

I am truly sorry to hear about your experience and can completely understand your frustration. That is not the experience we want anyone to have, especially after such a promising conversation.

We have been trying to reach out to understand what happened and make things right. Your trust is important to us, and we never want anyone to feel let down or unheard. I appreciate you sharing your honest feedback, and I want to assure you that we are here to support you in moving forward.

We would love the opportunity to reconnect and ensure you receive the guidance you need.

Looking forward to hearing from you.
Best regards,
Sharon
Masterschool team

Rated 5 out of 5 stars

Always looking for ways to provide support

My experience with Masterschool has been limited, but extremely positive. In a world where very few seem to care, Masterschool proves otherwise: they have provided all the support I have ever needed. Their faith in me has landed me a successful career in high tech, which was an opportunity that was otherwise completely unavailable to me. I'm extremely grateful to them for changing the course of my life forever! Bless you guys!

February 2, 2025
Rated 5 out of 5 stars

Thank you, Benny!

Joining the data analytics course next week. Thanks to Benny Sch. (career consultant), I managed to jump in last moment because he helped a lot with the documents and communication with Arbeitsamt. His effective and speedy support made this happen! Gained a lot of trust in Masterschool and can’t wait to start learning.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Bootcamp

The course provided a solid foundation through a structured weekly curriculum taught by industry experts with a practical focus. The career support package included resume optimization and personal mentoring with responsive staff support. While there were some initial challenges as an early cohort, these were resolved effectively. The program's value was demonstrated by my success in finding employment 2 months after completion.

January 20, 2025
Rated 3 out of 5 stars

Nicht jeder kriegt diese Weiterbildung

The price is very expensive and they don't say anything about the MacBook they are going to give, for example. When you want to attend classes as a guest and want to see, they do not allow it. They also don't guarantee jobs. When you graduate from here, you will only have a certificate. Therefore, someone who has no experience in this field will definitely not be able to find a job and all that money will be wasted. But their teachers are very polite and very caring. They are well-working employees of their own institutions

January 23, 2025
MSIT – Master School Institute of Technology  logo

Reply from MSIT – Master School Institute of Technology

Dear Baptiste,

I am sorry that you did not have the opportunity to start your training with us, and I appreciate you taking the time to share your thoughts. It is also great to hear that you found our instructors polite and caring. We take pride in having a dedicated and supportive team.

Regarding the MacBook, all new students receive one to support their studies with us. If there was any confusion about this, we would be happy to clarify.

As for job placement, our commitment to our graduates goes far beyond training. We provide full ongoing career support until our students land a job, with no time limits or restrictions. Through our Career Accelerator, we ensure that every student receives the guidance, preparation, and opportunities needed to transition into the industry successfully.

Here is what that means in practice:
✔ Dedicated one-on-one support. Every graduate is assigned a Career Success Advisor, a personal expert guiding them through their entire job search journey.
✔ Unlimited job preparation coaching. We prepare our students for every stage of hiring, from crafting standout resumes to excelling in both HR and technical interviews, with real-world mock sessions led by industry professionals.
✔ Internship opportunities. To bridge the experience gap, students can gain hands-on industry exposure, amplifying their job readiness.
✔ Unwavering commitment. We do not stop until our students succeed. Whether it takes months or longer, our team continues working with graduates to secure the right role.

Our priority is not just to train but to launch careers.

If there is anything we can clarify or if you would like to discuss your concerns further, we would love to hear from you.

Best regards,
Sharon
The Masterschool Team

Rated 5 out of 5 stars

Great school for good start in the tech world

I love Masterschool because it evolves as quickly as the IT world itself, which is exactly what you need in cybersecurity! The tutors are amazing – they have tons of real-world experience and work full-time in the field, so they're always sharing the latest insights and trends. This makes the learning super relevant and practical.

January 22, 2025
Rated 5 out of 5 stars

Life-Changing Experience with Masterschool

I had an incredible experience with Masterschool and am beyond grateful for all the support and guidance I received! Thanks to their mentorship and resources, I was able to get into Webeet and take a major step toward my career goals.

Nitai, in particular, has been outstanding, always available, supportive, and truly invested in my success. The program was well-structured, and the personal attention I received made all the difference.

Masterschool not only gave me the skills and confidence I needed but also connected me to opportunities I never thought possible. I highly recommend Masterschool to anyone serious about making their career dreams come true. Thank you for everything!

January 23, 2025
Rated 5 out of 5 stars

Mentors at Masterschool

My mentors, Chris and Dave, were really committed to making sure we really understood the topics. They went the extra mile to make sure we integrated the new knowledge, using clear explanations, examples and solving our questions. I think they were both able to generate the comfort of the whole group so that we could communicate our doubts without shame.

January 23, 2025
Rated 5 out of 5 stars

A great start of new beginning

I did Cybersecurity course in March 2024. My course was finished on October 2024. And in January 2025. I landed with a good job. Masterschool fulfill all their promises. They have best teachers to give lectures and best mentors to be with you in your journey. Even after the course, they are there for everything ie. CV, LinkedIn, networking. They help you in every possible way to make your career. Its indeed the best decision of my life to join their course. Thank you Masterschool.

January 22, 2025
Rated 5 out of 5 stars

I’m grateful for being given the…

I’m grateful for being given the opportunity to learn from Masterschool, as I experienced such a profound growth in my confidence in my ability to learn new things how I upskilled myself for my career. The teachers are nice and always available to help. Worth every penny

January 13, 2025
Rated 5 out of 5 stars

I would like to thank everyone at the…

I would like to thank everyone at the institute, from the first person I contacted to start my registration journey to all the teachers and staff members. Your quick responsiveness and kind treatment are truly appreciated. In this short time, I have learned so much and look forward to improving further with your support. I am also always ready to assist in addressing or pointing out areas for improvement if needed. 👏🏼
I highly recommend Master School for anyone eager to learn and grow.

January 14, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look