Having placed an order in mid May 2025 I'm still waiting 8 months later for a response regarding the portrait of my partners horse, which she had PTS. Everything was going ok until I asked for... See more
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Highly recommend love there work and communication top class..any adjustments to picture were made with ease via email and no fuss..really look after you before picture sent..this was our second order... See more
Company replied
Absolutely amazing , my mums cat recently passed away so I got her a photo of her, one of the regal pet portraits , she couldn’t of loved it more , she said she looks at that photo and can only smile... See more
The whole experience couldn’t have been better. I submitted my photo online, Millie then emailed to confirm I was happy with the print before posting to me in speedy time. The quality of the print is... See more
Company details
Written by the company
Transform your favourite photo of any pet into a custom pet illustration, highlighting every little detail and capturing their true spirit. Explore our wide range of pet PAWTRAIT designs to find the perfect addition to your home, or a perfect gift for a pet-loving friend or family member. Over 50,000 orders completed and counting!
Contact info
Unit 11, Top Barn Business Centre, Worcester Road, Holt Heath, WR6 6NH, Worcestershire, United Kingdom
- hello@masterscreative.co.uk
- masterscreative.com
3.8
Great
34 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Love my pictures
Love my pictures. Service is very good. All questions answered promptly in a friendly manner.
June 24, 2024
Reply from Pawtraitly
Thank you so much for taking the time to leave a review - we so appreciate it! I'm so pleased you're happy with the designs :)
Highly recommend love there work and…
Highly recommend love there work and communication top class..any adjustments to picture were made with ease via email and no fuss..really look after you before picture sent..this was our second order and will definitely use Masters Creative again..Thankyou.
July 10, 2024
Reply from Pawtraitly
Hello,
Thank you so much for taking the time to leave a review! I'm so happy to hear you were happy with the product and our communication. Thank you again :)
Great company
Great company, very friendly and efficient service with a good product. We love the photos
July 1, 2024
Reply from Pawtraitly
Hi Teresa,
Thank you so much for taking the time to leave a review. I'm so glad you love the product - it was our pleasure creating this for you :)
Excellent communication
Excellent communication. Quick delivery. Made adjustments to the picture as requested. Happy with over all experience
June 4, 2024
Great picture
Really easy selection, first draft was prefect and final picture is brilliant, captures the dogs just as we hoped. Good communication, great response, fast service.
May 29, 2024
Great customer service
I met a man from Masters Creative at Goodwoof, I decided to have a picture done of my dog. After a small hiccup which was rectified quickly and professionally I received a fantastic picture, which I absolutely love. The customer service from Millie was first class, she had great communication skills and keep me up to date all through the process. My picture was tailored to exactly how I wanted it. I would definitely buy from Masters Creative again.
May 30, 2024
Fantastic Artwork,
We now have a collection of 4 pictures from masters creative. We have run out of animals to ask for!
The team are always very happy to amend if needed, out of the four only had to amend one! We are super happy with them all.
Thank you team!
April 12, 2024
Unprompted review
Would highly recommend
The whole experience couldn’t have been better. I submitted my photo online, Millie then emailed to confirm I was happy with the print before posting to me in speedy time. The quality of the print is brilliant. I would highly recommend Masters Creative. This was a gift & I’ll definitely be ordering again as a gift for others & also myself!
March 21, 2024
A great experience as a buyer
A great experience as a buyer, offered a personalised service and were happy to make changes as requested and the end result was brilliant and excellent quality and value for money.
March 10, 2024
The picture is fun and very…
The picture is fun and very identifiable as my dog!
March 20, 2024
Unprompted review
Reply from Pawtraitly
Hi Nicola,
Thank you so much for taking the time to leave a review - this is so appreciated. I'm so happy you're pleased with the end result.
Thanks again,
Millie :)
Can’t recommend them enough!
Purchased at crufts. Absolutely over the moon! They were able to remove a jumper of one of my dogs images and use other images to interpret his markings. My other dog I had a few amendments and they were so accommodating. Can’t recommend them enough. Communication was prompt and always friendly and professional! Thankyou so much!
March 7, 2024
Unprompted review
Reply from Pawtraitly
Hi Natalie,
Thank you so much for taking the time to leave a review! It was a pleasure designing your dogs! I hope you love the prints once they have arrived with you safely :)
Thanks again,
Millie
Can’t fault them
Made our initial order at Crufts and they were so accommodating, great selection and very reasonable priced. We had a couple of adjustment we wanted which was no trouble at all and Millie was so helpful.
Absolutely fantastic pictures.
March 19, 2024
Reply from Pawtraitly
Hi Greg,
Thank you so much for taking the time to leave a review - this is so appreciated! I'm so pleased you are happy with the end result and that I could help!
Thanks,
Millie
Fantastic service
I bought my pet portraits at Crufts this year. The picture are fantastic! The artist contacted me within 48hrs to confirm I was happy with the pictures. I requested one change that was actioned withing 48hrs and received the pictures within a week. The service and communication has been brilliant.
March 19, 2024
Unprompted review
Reply from Pawtraitly
Hi Megan,
Thank you so much for taking the time to leave a review! This is so appreciated - it was an absolute pleasure designing this for you.
Thanks again,
Millie
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