Masters Of Mystery Reviews 1,058

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, highlighting its engaging nature and how easy it is to use. Many appreciate the clear instructions provided, making game setup and play straightforward. The games are frequently chosen for special occasions like holidays and birthdays, consistently proving to be a hit with guests. However, some customers also noted issues with the quality of certain aspects. A few people mentioned difficulties with readability due to font choices or typos in the mystery materials. There were also comments about the game length running longer than suggested and concerns that clues were not always effective in identifying the killer.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and completeness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and engaging nature of the... See more

Instructions

Customers had positive experiences with instructions, finding them clear, easy to follow, and comprehensive.... See more

Holidays

People report positive experiences with holidays, often using them for special occasions like birthdays, New... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high quality of materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciated how I could preview important aspects of the game, including character descriptions before making my purchase. Once I purchased my game, it was very easy to download the zip file for use... See more

Rated 5 out of 5 stars

What a fantastic game and company. We chose the 1920s themed murder mystery for a New Years Eve gathering with friends and it was a huge hit with everyone. The suggestions provided for costumes, foo... See more

Company replied

Rated 5 out of 5 stars

First time using one of these games & definitely won’t be the last! Really easy to use, simple instructions & such a fun game! Everyone really got into their characters, we had such fun dressing up &... See more

Rated 5 out of 5 stars

I found purchasing the pack very straight forward, everything was extremely well explained and I was even able to share information to my friends before purchase as website was so fan! The downl... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great game for a dinner party!

Great game. Bought it for a dinner party and we had a ton of fun solving the mystery. Super easy to use and navigate. The step by step instructions were easy to follow and the game was challenging and fun to dig into as a group. Would definitely recommend. We did the online version I would like to try the physical game option at some point.

December 26, 2025
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear you had such a great time at your dinner party and found everything easy to follow and enjoyable as a group. It’s great to know the game felt both fun and engaging.

We really appreciate your recommendation and support, and we’d love for you to try one of our physical options in the future too!

Rated 5 out of 5 stars

We have purchased two games from this…

We have purchased two games from this company and one from a different company and the two we purchased from this company was by far the best! Easy to download, instructions are easy to understand and the fact that they can be reused is a plus

February 27, 2026
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear you’ve enjoyed our games and that they stood out compared to others. It’s great to know you found everything easy to download and follow, and that the replay value added to the experience.

We really appreciate your support and kind words!

Rated 5 out of 5 stars

Cold Case Mystery Review

We ordered one of the cold case files as a date night and we really enjoyed it. It is fun to go through the clues and try and solve the mystery. I would describe the difficulty as a challenging in a fun way.

January 9, 2026
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear you enjoyed the cold case file as a date night, it sounds like such a fun way to spend time together! It’s great to know you found it challenging in a fun and engaging way.

We really appreciate your support!

Rated 5 out of 5 stars

I bought it to my birthday

I bought it to my birthday, it were almost twenty people. It was really good, the game was detailed and well put together, everybody loved it. I even did a survey to ask my guests that they would like to play it again this year, and the answer was 100% yes.
I received the game almost immediately, it came with videos, photos, very detailed script, characters with detailed descriptions, it was really good.
The game was perfect length, it was easy to use, it was creative. Very well recommended!

May 24, 2025
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your wonderful review.

We’re so pleased to hear the game worked so well for your birthday, especially with such a large group. It’s amazing to hear everyone enjoyed it and that you even had a 100% vote to play again!

We’re glad you found everything easy to use and well put together, and that the materials helped bring the experience to life.

We really appreciate your recommendation and support!

Rated 5 out of 5 stars

It was a lot of fun

It was a fun, easy game where you could work with someone to solve it. It was hard enough to feel as though it were a challenge and well-constructed. I would recommend this to anyone, and I look forward to more in the future.

January 5, 2026
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear you found the game fun, engaging, and a good level of challenge. It’s great to know it worked well as a collaborative experience too.

We really appreciate your recommendation and look forward to you playing more in the future!

Rated 5 out of 5 stars

What a fantastic game and company!

What a fantastic game and company. We chose the 1920s themed murder mystery for a New Years Eve gathering with friends and it was a huge hit with everyone. The suggestions provided for costumes, food and music helped to make it a really fun evening. Communication was really quick and helped to make the evening go smoothly which was a big help as there were 19 of us playing along in the end. It was great thay you can purchase add ons as our guest numbers increased.
Highly recommend and we cannot wait to play another game soon.

December 31, 2025
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your wonderful review.

We’re so pleased to hear the 1920s game was such a hit for your New Year’s Eve celebration, it sounds like an amazing evening! It’s great to know the costume, food, and music suggestions helped bring everything together.

We’re also really glad our team could support you, especially with a larger group, and that the add-ons worked well as your numbers grew.

We truly appreciate your recommendation and support, and we can’t wait to be part of your next game!

Rated 5 out of 5 stars

Our first family mystery dinner was a…

Our first family mystery dinner was a huge success. The characters were fun and easy to get into, the flow of the game was highly intuitive so even newbies could grasp what to do and what was next. It was one of our best events of the holiday season.

December 16, 2025
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear your first family mystery dinner was such a success and that everyone found it easy to follow, especially for first-time players. It’s great to know the characters helped bring everything to life too.

We really appreciate your support and are so glad it became one of your best holiday events!

Rated 5 out of 5 stars

super cool experience

What a super cool company! Such a fun birthday party experience with my closest friends and family. Love the variety of themes and it was easy enough to figure out in a day - but next year we want to take a month to learn our characters well! Will be purchasing another for next year!

January 10, 2026
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Thank you so much for your lovely review.

We’re so pleased to hear you had such a fun birthday celebration with your friends and family, it sounds like a great experience! It’s great to know you enjoyed the variety of themes and found everything easy to pick up.

We love the idea of taking a month next time to really get into character, that will make it even more special!

Thank you again for your support, we can’t wait to be part of your next celebration.

Rated 5 out of 5 stars

Wonderful and thorough game

The game is very easy to understand through the thorough instructions. Also very helpful that you can instantly print out the entire game and each and every character. The characters are quite diverse in personality and backstory, and the themes are wonderful! All in all a very very cool and unique experience for me and all my friends!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

John is goated

John from Masters of Mystery saved the day when I accidentally purchased the wrong version of the game. Quickly responded and gave a refund no questions asked so I could go back and purchase the right version. He da best

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

What a fun evening

What a fun evening! I was a little overwhelmed at first but once I could get my head around the steps of game play it all fell together. The format was easy to download. I ended up printing everything, scripts and invites, even the evidence pictures. It worked for me to have it in hand rather than digital. Even printed out the sheriff script and played both parts. It was all great. You’ll get out of it what you put in. We had costumes and drinks and turned our living room into a saloon.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

The best family time!

This was a Christmas gift for my (nearly adult) children, part fun, part bonding. Turned out to be the best family time we've spent together since they discovered Tik Tok! I highly recommend this one for good, old fashioned quality time!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Who MURDERED Grinch??

Who MURDERED Grinch? Bought this Dec 2025 for our annual Xmas Eve dinner & games party. My nephew volunteered to read the files and host the party coz m normally in the kitchen to make sure party is going as planned. EVERYONE LOVED playing the game n loved how everyone played their character nicely, except ... we had 3 lil' kids playing by the piano n having their OWN FUN, which I LOVE!! -->> the ONLY complain was, "it distracted the adults from being 100% present"

Recommendation: no young kids as it's an adult-only game!!

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible- complete waste of money


The mystery had typos and the medieval font chosen for the scrolls is very hard to read. The mystery involves making the guests decode scrolls using an A-Z cipher key. This is not only tedious, but pointless, as all the scrolls say roughly the same thing (vague warnings of doom) and don't help solve the mystery. The killer can change, but the clues are always the same, ergo the clues are useless. I bought this mystery for a birthday party, and ended up buying one from a different company.

January 6, 2026
Unprompted review
Masters Of Mystery logo

Reply from Masters Of Mystery

Hi,

We're sorry to hear the game wasn't to your liking and appreciate your feedback.

Evidence in the game is used as a discussion point for players, in this game the mystery messages offer a period for players to come together and decode answers while building on gossip and atmosphere.

We have tired to reach out to you regarding this but have received no response, if you would like to discuss this with us please contact us.

Kind regards

Rated 5 out of 5 stars

Great storyline that kept 17yo guests amused for hours

Ordering was easy and the downloads were available immediately (so if you're looking for last-minute entertainment, this is ideal!). Downloading was simple. Most importantly, my daughter and 10 friends loved it - the storyline kept them entertained for hours! And it's great that anyone can be the murderer, meaning you could play again if you so wished, with a different outcome. Great value!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Forever a Returning Customer!

I’ve gotten quite a few games from Masters Of Mystery and have loved all of them! I like that each kit comes with EVERYTHING you need and that I can join in as the host. I also appreciate all the extras on the website that help me plan a party (recipes, links to Amazon for decorations, and playlists)! I will forever be a returning customer.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things…

I can’t say enough good things about John at Masters of Mystery. He helped me with a refund for part of my order and went out of his way to assist when I needed an extra female character added to the game. His response time was incredibly fast, and the whole experience felt effortless and personal.
This was genuinely one of the best customer service experiences I’ve had. Thank you so much, John!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

We gathered as a family on Christmas…

We gathered as a family on Christmas and did the Christmas Murder mystery that evening. We had a blast doing it, and laughed and enjoyed it immensely. The setup was easy and the booklets laid everything out great and easy to follow. Highly recommend it for a gathering.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Lots of options. Easy download

Lots of options. I also like that you can use the same game multiple times! Very easy to download the game. It has videos and written option to use in the game. We had lots of fun!!!

December 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look