Master Supply Co Reviews 466

These guys go Above & Beyond! 10 years on eBay and buying online and I have never ran into a company who seemed to truly care, like, "MASTER SUPPLY CO." Josh was super professional and took time to answer every question - with thought and care... Quality is insane!! There isn't anything NOT to LOVE about these guys and what they are doing. CUSTOMER FOR LIFE

Excellent product at an amazing price.

"What an amazing company!" Now there's something I honestly don't often say nowadays...
I purchased the Hardline jacket and the Journeymen vest. WOW, I am very impressed with the Quality, Price and Craftsmanship and very fast shipping! If you are considering purchasing one of their jackets or vest, look no further.... Purchase with confidence! Thank you Josh for your time and assistance with me in ordering the perfect size and making me feel great about my purchase... My son, once he saw my jacket and vest decided to purchase his own set... The pictures on the website do a great job in showing what you are purchasing... But when you receive yours, it looks even better in person... A true gem!
Looking forward to many more.
Thank you Master Supply,
Best always
Mark

I first ordered the Field Jacket a few months ago, the jacket exceeded my expectations, great fit and great attention to detail. have since purchased the Journeymen vest as well as the Switchback (type III style). All three are really great, with the styling (I really like their western influence) and attention to detail. I have several jackets from companies such as Y2 leathers the Real McCoys, Schott and Iron Heart, I think I like these just as much… as the fit is better and are great quality, and style. I have to mention the customer service is unbelievable, they adjusted the sleeve and body length to make a perfect custom fit. Thanks Josh. You must try one of their products, you will be stoked.

Master Supply supplied a denim jacket of great quality and craftsmanship. Order arrived with great packaging and timely delivery.

I recently ordered a few items from Master Supply Co, and overall, I’m very satisfied. The quality of the products exceeded my expectations — durable, well-made, and exactly as described. Shipping was faster than expected, which was a nice bonus.

Jacket fits amazing, I ordered XL and I'm 6,0 200lbs. Especially amazing customer service, helped me with all my questions in a promptly manor, highly recommend!

It is a strange and edifying thing to find oneself seduced by cowhide. Not in the usual fetishistic sense common to certain corners of menswear discourse, but in the quiet astonishment of encountering a product that is—however improbable this may sound—actually as good as it claims to be. I speak here of Master Supply Co.’s two vegetable-tanned leather jackets: the Field Jacket and the Switchback. I intended to buy one. I now own both. Whether that signals a breakdown in will or a breakthrough in aesthetic clarity is, as always, a question of interpretive framing.

Let us begin with the material. This is natural veg-tan leather, uncorrected, unfinished, and unapologetically pale—the kind of ghostly cream that recalls antique parchment or the inner skin of a fig. It arrives stiff as an undergraduate’s prose but softens, darkens, and acquires character at a rate that borders on narrative. You don’t so much wear these jackets as enter into a slow epistemic contract with them. They mark you as much as you mark them. The Field Jacket, with its oversized patch pockets and utilitarian stoicism, feels like something Hemingway might have worn had he been less interested in lions and more in leathercraft. The Switchback is more structured, more symmetrical—like a trucker jacket that read a book once and now insists on calling itself a “topology.”

Both pieces are cut with uncommon precision, neither fashionably short nor preposterously long, and the hardware feels considered rather than performative. No zippers that clang like wind chimes, no gratuitous rivets, no faux-aged brass designed to signal “authenticity” to the algorithmically suggestible. Just solid buttons, thick seams, and the sort of tactile satisfaction one associates more often with rare books or aged oak than with mass-produced outerwear.

To be clear: these jackets are not cheap. But they are also far from the overpriced cosplay garments that dominate the upper echelons of heritage menswear. In fact, for full-grain, natural vegetable-tanned leather, hand-assembled with care, they are—if one dares say it aloud—a remarkably good deal. One pays not for hype, but for hide.

And then there is the human side of the enterprise, which deserves more than a footnote. The people at Master Supply Co.—and in particular, Josh—demonstrate an almost disarming level of care. Not the scripted cheerfulness of brand reps trained to funnel you into return cycles and Net Promoter Scores, but actual attention, borne of craft and curiosity. They want the leather to live well, and they want you to be glad you wear it. One suspects they’d keep making jackets even if no one bought them, which is, paradoxically, the sort of operation one most wants to support. There are brands that try to impress you. Master Supply Co., by contrast, seems content to let the leather do the talking.

Working with Master Supply has been a great experience. I currently own 3 leather jackets all them thus far are worth every penny and then much more. Truly more value than what I paid. Jackets are very warm for my climate ( Southeast Texas, USA) and they look BAD ASS. I LOVE all three of them and I plan on purchasing at least one more but of course MS will drop a jacket that will be a must have for me and that plan goes out of the window.
Thank you Gentlemen keep up the Great Work.

Great customer service!! Shipping from Pakistan got hung up for a few days. Couple the order fulfillment time and shipping time, plan on 2-3 weeks. Once I received the jacket I immediately sent the jacket back. Not for any defects but it was too small. Return time was 2 weeks. I liked the jacket but I question the true reason(s) why a Canadian company can’t use Canadians to make their product.

My original email accidentally went to your trash folder, but once it was found, the team reached out and provided the support I needed. I really appreciated the helpful advice regarding the jacket's size and care. Great service!

The customer service tells you everything you need to know. I was unsure about sizing and wanted to ask some questions prior to making my order. I received a thorough response within minutes of sending my question which helped me decide what to order.

The jacket itself looks even more amazing in person, and the quality is top notch along with the attention to detail. I can’t wait until it gets cold again so I can wear it out. They also offer custom sizing options which is a huge plus. Josh spent a ton of time with me to make sure I was happy with the fit.

I would highly recommend!

Excellent quality and a great fit along with great customer service. Can’t go wrong here folks and you’ll get lots of compliments. Thank you guys.

Amazing jacket getting lots of compliments wherever I go. The service couldn't be more on point, Josh answered my questions and concerns within hours of sending out my email. MASTERSUPPLY.CO great dependable company with an amazing product line of clothing.

great customer service, excellent product amazing price and flexible attitudes.

Fantastic customer service. Made me fell like I was buying a custom $5k jacket. The product quality is great for that price.

I have multiple jackets from master supply. 6 to be exact. The quality , the design and customer service are second to none. They’re not over the top expensive and give a great product at a great price. I’m a customer for life and always looking forward to the next creation

Nice communication, right advices with size and delivery

Master Supply Co. knocked it out of the park with the Convoy 224 jacket. The leather quality is phenomenal—thick, rich, and clearly built to outlast just about anything I throw at it. It’s one of those jackets that feels like it’ll only get better with age, and honestly, I can see it lasting a lifetime.

But what truly sets Master Supply Co. apart is their customer service. Lane was incredible—super responsive on Instagram and genuinely invested in helping me find the perfect fit. He walked me through every step and made the whole process feel personal, not transactional.

I know some people gripe about the jackets being made in Pakistan, but let me be clear: the craftsmanship is top-tier. The stitching, hardware, and construction are as good (if not better) than many jackets made in the U.S. or Europe. Plus, the shipping and return process was smooth—I ordered two sizes to find the right fit and had zero issues sending one back.

If you’re on the fence, don’t be. These jackets are the real deal, and the people behind the brand care deeply about what they’re putting out into the world.