Mastertent
Mastertent, advertised first time buyers receive 35%. Received price quote of $4000, sales person informed me discount was there winter discount and it expired. I informed Sales representative coupon expires end of May 2024, his response I will let Sales marketing know.
Reply from Mastertent® - USA, Inc.
Hello, thank you for sharing your feedback. We sincerely apologize for the confusion around our pricing and discounts.
We understand your frustration about the expired discount. The winter discount you mentioned ended at the close of 2023, and we do not use coupons for our promotions. However, we have since lowered our pricing to ensure that our customers continue to receive the best value possible for our professional-grade products. You would be able to receive a comparable deal with our current promotions.
Our goal is always to provide exceptional service and competitive pricing. We regret any misunderstanding and would love the opportunity to discuss our current pricing with you to amend any confusion and help provide a positive experience.
Our Director of Sales left you a message, but please feel free to reach out at any time should you wish. Again, we apologize for your frustration and are here to help.