My experience in the past with the Masterworks website has been seamless and very straightforward. The updated version has taken a backward step with all the Legal Jargon etc al, that scrolling throug... See more
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Company details
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Masterworks allows anyone to purchase and trade shares in iconic artworks, by artists like Monet, Warhol, and Picasso. Learn how to invest in high-end artworks and beat the S&P 500.
Contact info
New York, United States
- +1 203-518-5172
- Masterworks Investor Success Team (help@masterworks.com)
- masterworks.com
Hasn’t replied to negative reviews
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Easy to transact
Good review on the Off Market Journal website
I don't understand the comments below. People complain about not being able to withdraw their money but also say that the work they bought has not yet been resold. Which is perfectly normal.
It's important to think and inform yourself before putting your money anywhere. It is clearly stated that these are long-term investments. We're betting on the appreciation of these works over time.
I found a good article about Masterworks on the website of Off Market Journal that will give you a real opinion on the platform.
Very helpful people and knowledgeable
Great experience with everyone here. Very helpful and knowledgeable, all questions answered quickly.
It was an easy experience
It was an easy experience, both contacts were clear and helpful. I felt comfortable with them both.
Professional and Low-Pressure Experience with Great Communication
I had a great experience. The sales process was low-pressure, with no pushy tactics, which I really appreciated. Communication was clear and responsive, and they were always timely with meetings. The initial walkthrough was very professional, giving me confidence in their setup.
Easy to invest
Easy to invest, walk-through the entire process quickly, don’t have a lot of time appreciate it being done fast
If I had known it was this simple I…
If I had known it was this simple I would have started years ago. Ivan and Alec were extremely helpful with my onboarding!
Brian Connell and Carlos Chavez were patient and knowledgeable
Brian Connell and Carlos Chavez were patient and knowledgeable to answer my questions
Thorough and informative
Phone call was on time. Was very thorough and answered any questions I did have.
Jacob and Alec Top Notch
Jacob and Alec made the onboarding and investing super easy.
Clear explanation of process
Clear explanation of process, ease of process
My art investment platform
It's an intuitive platform where you are able to invest in multiple artists and paintings.
Although, they have a good onboarding process where you're able to do your first investment easily.
I had a great experience working with…
I had a great experience working with Alec and Santi
Great help setting up new account
Mike and Alanna were very professional and knowledgable. Made learning process very easy!
Investing with Masterworks was easy to do.
The process of making my first investment in Masterworks was uncomplicated and easy to accomplish. With the professionalism of Santi and Carlos to help me it all went very smoothy.
Thank you guys!
And, a shout-out to Jake Maggy for setting up the meeting.
Great onboarding so far
Great onboarding so far! Good communication from a team that, while probably not dedicated to me, feels relatively dedicated.
Lobster trap for money
Notice that the reviews talk about how nice and helpful they are. How about profits? How about getting your money out? I haven't seen a profit and I cant get my money out.
Why are there great reviews here but masterworks.io is rated 3.5? Same company.
good comm and info
good comm and info.
excellent help linking and allocating
Thank you Santi & Alanna
Both Santi & Alanna were quick to respond, helpful and efficient. So excited to be able to invest in this piece. Looking forward to growing my portfolio with Masterworks.
Effortless...5 outta 5 stars!
The process was effortless and the representatives very helpful and knowledgeable.
Thank you,
D. Glenn Garcia
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