Masumi Headwear logo
Visit website

Masumi Headwear Reviews 

224
•
TrustScore 4.5 out of 5

4.7

Headwear Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wonderful experience and fantastic products! I ordered two chemo sleep caps for Mum and accidentally entered the wrong shipping address. I spoke to a member of the team who was extremely helpful and r... See more

Rated 5 out of 5 stars

When I rang to place my order the customer service advisor was extremely helpful. I’m really pleased with my purchases and will definitely be ordering again

Rated 5 out of 5 stars

I absolutely love Masumi Headwear and couldn't recommend them more! The hats are beautiful, comfortable, and made with so much care. But what truly sets Masumi apart is their customer support. I r... See more

Rated 5 out of 5 stars

Ordered 3 items Friday afternoon knowing that 1 was out of stock and would follow "in a couple of weeks" with the other 2 expected Thursday. They arrived by Monday.... closely followed by the rema... See more

Company details

  1. Headwear Store

Information provided by various external sources

Here at Masumi headwear UK, we are all about helping people find their confidence. Through our amazing headwear we aim to empower people who may have experienced hair loss for any reason. We do this by helping people use our fashionable headwear as an outlet for regaining their confidence through style and by ensuring all our headscarves are designed meticulously, so that they are both comfortable, breathable and wearable in everyday life. Whether you are looking for any type of headwear for cancer suffers, funky chemo hats or headwear for hair loss we have a range of options for you! Plus, all our headscarves are designed with beautifully soft material and natural fibers, including our popular bamboo range. All our headscarves are designed to be extremely comfortable, durable and of course super stylish so that you can go wherever you want and do what you want with all the confidence and style you desire.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(224)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love the hats, I will order more!!

I have ordered three different styles from Masumi Headwear. Two of them are made from bamboo and another from cotton.
I wanted to know if the quality was good as is being mentioned in the product description, and I got such as great Surprise when I felt the delicacy and comfort of the material once I try it on.
I feel very happy and confident when I am using my hats.
Also, the delivery and packaging was very good.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my headwear as soon…

I absolutely loved my headwear as soon as I opened it. The fabric, colours and style were exactly as described and shown in the pictures. It is also nice to be able to change style of the scarf to create new looks. I recommend Masumi to anyone who is looking for beautiful headwear!

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent hat

Excellent hat. The choice of hats and wigs is fantastic, there are so many colours and styles to choose from at reasonable prices.

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful and soft

Beautiful and soft, really well made and very comfortable. I bought it as a gift for my sister and she loves it, only one complaint and that is the colour in the brochure looks more cream than the actual cap, we weren’t expecting that we thought the lemon was the pattern on the scarf and not the cap it’s self being lemon but otherwise it’s worth every penny.

August 14, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look