matcha paris Reviews 148

TrustScore 4.5 out of 5

4.3

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Company details

  1. Jewelry Store

Written by the company

Matcha Paris est née en 2016, avec la volonté de revenir à une forme de création pure mais aussi d'inscrire la marque dans la mouvance des créateurs qui œuvrent à transformer profondément le secteur de la mode, en valorisant la fabrication française et en utilisant des matières véganes éco-responsables et éthiques. Une marque de bijoux pour femmes singuliers, graphiques et contemporains. #modeethique


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4.3

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 1 out of 5 stars

Overpriced, disappointing quality

Delivery was fast but the quality of the product is disappointing. I expected the collar to be made of a sort of faux leather but in reality it is more like heavy paper. It is very light and does not sit flat. It looks cheap and I won't be wearing it. I am very relieved that I bought an item that was on sale because I would be very annoyed if I had paid full price for this level of quality.
ETA: I'm going to lower my two stars to one for the response. I think it would be better not to reply at all than to say "too bad you don't like it, nothing I can do" I haven't got it wet but the quality is definitely more like paper, it is difficult not to tear it when attaching it. You don't need to be defensive, it's nothing personal, I just want to give prospective customers a more realistic idea of what to expect

April 19, 2023
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Reply from matcha paris

It is too bad you didn't tell me you didn't like it because you could have sent it back. It is cork leather with a cotton lining, paper break if wet, this leather won't. Anyway, I could have done something if you wrote me directly. Sorry you don't like my work, a lot of people love it. Cheers.
ETA:
Lol. Shame on me I answered, sorry master! Yes I'm not a big company, and I answer to my clients!
Nothing personal, so you lower the note to 1 star. Right. Fortunately there's one or 2 clients like you each years. The rest of my clients are truly amazing! Too bad you can't put zero star ahah!

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