The entire process was smooth from start to finish all thanks to Adam. He contacted me in the morning after i completed their form earlier in the day and he was ready with my finance limit and on th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Karl at Match Me Car Finance is fantastic. Nothing too much trouble. Friendly helpful and very communicative. Would not hesitate to recommend and will use again in the future. Every thing was s... See more
Company replied
From the beginning to the end match me car finance were absolutely amazing they helped me find the right car for me and made the whole process very smooth and pleasant, they gave me detailed informati... See more
Company replied
Jack was patient, provided the information I needed when I was unsure. Walked with me right through the process of finding car. I was very happy with the professionalism shown and Jack's effort to pro... See more
Company replied
Company details
Written by the company
Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.
Contact info
The Royals, 353 Altrincham Road, M22 4BJ, Manchester, United Kingdom
- 01615245092
- enquiries@matchmecarfinance.co.uk
- matchmecarfinance.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Answered very promptly
Answered very promptly
All calls were professional
Very good service
October 13, 2026
Reply from Match Me Car Finance
😁 Quick responses and professional communication can make the whole process much easier. Thanks for the positive feedback and for choosing Match Me Car Finance. 🚘
Reply from Match Me Car Finance
👌🏼 Great communication and having everything taken care of for you is exactly what we like to hear. Thanks for the positive feedback. ⭐️
I had a very positive experience with…
I had a very positive experience with Match Me Car Finance. The service was helpful and professional, and the process was straightforward. Communication was good, and I appreciated the support provided throughout. I would recommend them to anyone looking for car finance.
October 9, 2026
Reply from Match Me Car Finance
😁 That’s exactly the kind of experience we want people to have — helpful support, clear communication, and a process that feels straightforward from beginning to end. Thanks for the recommendation and for choosing Match Me Car Finance. 🚘
Staff and Customer service was…
Staff and Customer service was amazing... I am super elated for the out come.
October 7, 2026
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
I am happy with the service
I am happy with the service, everything went well.communication was on point, l was getting updates every minute and everything was well explained to me. I will definately recommend. I am enjoying my new car
October 5, 2026
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
Seriously this is a fantastic company…
Seriously this is a fantastic company to go with.
They got me a decent van ,and plus the APR is very low on it so repayments are low as well.
so if you are looking for a great deal, I would recommend you check out this company.
October 9, 2026
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
Verry sociable people,I call,i find my…
Verry sociable people,I call,i find my car,in about 1h approved,and finish,i have new car!
Thanks Match Me!
September 14, 2026
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
Jack was very helpfull and easy to talk…
Jack was very helpfull and easy to talk to..made everything work the way it should.
Sound guy
October 9, 2026
Unprompted review
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
Excellent service.
October 6, 2026
Reply from Match Me Car Finance
⭐️ Cheers for the 5-star review! We really appreciate it. 😁
They told me I had been accepted for…
They told me I had been accepted for finance and and someone would call me the next day to see if I found a car I wanted to proceed with. No one called so I called them to be told I had been declined even thought I was told the day before I was accepted- poor communication from them
October 9, 2026
Unprompted review
Reply from Match Me Car Finance
Hello,
We’re sorry to hear about the confusion regarding the outcome of your finance application and the lack of follow-up you expected.
We appreciate how frustrating it would be to believe you had been accepted, expect a call the following day, and then later be told that the application had been declined. Without being able to identify your account from the details in the review, we can’t confirm exactly what happened or why the information appears to have changed.
Please contact our Complaints Team at complaints@matchmecarfinance.co.uk or on 0161 524 4778 with your details so they can locate your application, review the communication you received, and look into this properly for you.
Regards,
Match Me Car Finance
I had a wonderful experience.
October 6, 2026
Reply from Match Me Car Finance
⭐️ Thanks so much for the 5-star review. We really appreciate you taking the time to share your feedback and choosing Match Me Car Finance. It’s great to hear you’ve had a positive experience with us. 😁
Customer support by harry maylett was…
Customer support by harry maylett was outstanding nothing was to much trouble. Even when a slight hiccup harry maylett continue to solve the problem
October 8, 2026
Unprompted review
Reply from Match Me Car Finance
⭐️ Thanks so much for the 5-star review. We really appreciate you taking the time to share your feedback and choosing Match Me Car Finance. It’s great to hear you’ve had a positive experience with us. 😁
Above and beyond!!!
This was our third time purchasing a car through Match Me, and unfortunately, this time we experienced serious issues with the vehicle very early on.
We initially tried to resolve the problems directly with the dealer, Hillington Motor Company in Glasgow, but after six months of delays, blame-shifting, and a complete lack of interest in helping, we were getting nowhere.
As a last resort, we contacted Match Me for assistance, and that's when Leeann from the complaints team stepped in. She went above and beyond for us from start to finish.
The dealer's behaviour became increasingly concerning. They collected our car and then refused to tell us where it was or when it would be inspected. It got to the point where we had to report the vehicle as stolen because they would not disclose its location. Leeann took charge, managed to locate the car, and helped us regain control of the situation.
We already had two independent reports confirming the faults, but the dealer still refused to accept responsibility and seemed to believe consumer rights did not apply to their business. Match Me arranged for the vehicle to be assessed by a Land Rover specialist, who confirmed the issues, and they covered the costs involved in getting the car repaired. I sincerely hope they recover those costs from Hillington Motor Company.
A special mention to salesman Joe, who was extremely unhelpful throughout the process, denied any liability, and often ignored calls or ended conversations abruptly. Based on our experience, I would strongly advise others to avoid this dealership.
Leeann, however, was outstanding. She got us back on the road at no cost to us and provided support every step of the way. Without her and Match Me's intervention, we would have been left with a vehicle that was unusable after only a couple of months of ownership.
Thank you again, Leeann. Your professionalism, persistence, and commitment to helping us made all the difference.
★★★★★ for Match Me and Leeann.
★☆☆☆☆ for Hillington Motor Company.
October 8, 2026
Unprompted review
Reply from Match Me Car Finance
🚘 After choosing Match Me for a third time, we’re sorry this particular purchase became such a difficult and drawn-out experience. The situation you’ve described clearly went far beyond the straightforward car-buying experience you should have been hoping for. 😔
👏🏼 We’re especially pleased that Leeann was able to step in, take ownership of the situation, keep pushing things forward, and ultimately help get you back on the road without further cost to you. Your comments about her professionalism, persistence, and support throughout mean a great deal, and we’ll make sure she sees this. 👍🏼
😇 Thank you for sticking with Match Me and for taking the time to leave such a detailed review. After everything involved, it’s brilliant to know our Complaints Team was able to make such a positive difference in the end. 🧡
I had great experience with Match ME…
I had great experience with Match ME Car finance and jack was the guy dealing with me ,very patient and very good at his job I got the car tesla I was after and everything went well thx again 👍
October 7, 2026
Unprompted review
Reply from Match Me Car Finance
😎 Getting the Tesla you were after is a great result. It sounds like Jack’s patience and support helped make the whole process run smoothly, so thanks for recognising the job he did. Enjoy the new car. 🚗
Disgusting service
Disgusting service, after 4 weeks still waiting for them to send the money back to the finance company and I’m paying for a car I haven’t got!!!!!!
October 7, 2026
Unprompted review
Reply from Match Me Car Finance
Hello,
We’re sorry to hear how frustrated you are with the situation, particularly as you say you are still making finance payments for a vehicle you no longer have.
We appreciate that four weeks will feel like a long time when you are waiting for funds to be returned and the finance agreement to be updated. Several parties can be involved when a vehicle purchase is being unwound, but we recognise this does not make the uncertainty any easier for you.
Unfortunately, we haven't been able to identify your account from the details in your review, so we can't check the current position from here. Please contact our Complaints Team at complaints@matchmecarfinance.co.uk or on 0161 524 4778 with your details so they can locate your case and help further.
Regards,
Match Me Car Finance
Joseph Eadie was really helpful and…
Joseph Eadie was really helpful and polite it was a pleasure to deal with him.
October 7, 2026
Unprompted review
Reply from Match Me Car Finance
😁 Joseph will be really pleased to hear that. Helpful, polite, and genuinely pleasant to deal with is exactly the kind of experience we want customers to have. Thanks for the kind feedback. 👍🏼
Couldn't recommend enough
Jack has been fantastic and couldn't be anymore helpful with this whole process. This whole experience has been completely stress free and I cannot recommend enough.
October 6, 2026
Unprompted review
Reply from Match Me Car Finance
😁 Jack sounds like he made the whole experience genuinely easy from beginning to end. Taking the stress out of arranging car finance is exactly what you want, so thanks for recognising how helpful he was and for such a strong recommendation of Match Me Car Finance. 🚘
Jordan
Jordan, was so friendly and helpful with the application process and quickly sorted my new car. Cannot fault Jordan or the company. Would definitely use again
October 6, 2026
Reply from Match Me Car Finance
🤩 Jordan made a great impression by keeping the application friendly, helpful, and moving quickly enough to get your new car sorted without unnecessary hassle. Thanks for the brilliant feedback, and it’s great to know you’d be happy to use Match Me Car Finance again. 🫱🏻🫲🏼
Leanne made me feel safer knowing she's…
Leanne made me feel safer knowing she's helping in every way possible i have total respect for thos wonderful young lady who completely understand s my needs and that im just slightly wary that rhe dealer won't look at AA report i sent but I have to say Leanne has been very professional in helping me definitely w super lady to speak to
October 6, 2026
Unprompted review
Reply from Match Me Car Finance
👏🏼 Sounds like Leeanne gave you exactly the reassurance you needed. Feeling listened to and knowing someone is genuinely trying to help can make a stressful situation much easier to deal with. Thanks for recognising how professional and understanding she’s been, especially around your concerns with the AA report. 👨🏻🔧
Excellent professional service
October 1, 2026
Reply from Match Me Car Finance
⭐️ Thanks so much for the 5-star review. We really appreciate you taking the time to share your feedback and choosing Match Me Car Finance. We’re glad you had a positive experience with us. 😁
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