Banner for MatchTruly

MatchTruly Reviews 351

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the support team, with questions often answered quickly and effectively. Reviewers also highlight the quality of the people they connect with, finding them to be genuine and interesting. However, some customers were dissatisfied with the pricing structure, finding the cost of credits and media viewing to be very expensive. Some people also experienced issues with the website, such as glitches with profile pictures or a confusing process for deleting accounts. Additionally, a few users mentioned slow response times from customer support for minor issues.

What people talk about most

Staff

Clients share positive opinions on staff, often highlighting their helpfulness, politeness, and... See more

Website

People report ambiguous experiences with the website. Some customers praise its safety, ease of use, and good... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced faster than expected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 b... See more

Company replied

Rated 4 out of 5 stars

Lovely ladies but waiting for catch... And there it was running out of credits !! and bank card not allowing to buy credits

Company replied

Rated 4 out of 5 stars

Conversation fun being able to get the point of business

Company replied

Rated 4 out of 5 stars

I got on this site to find someone to connect with but the interactions i had left me unimpressed. I tried to delete my account and that was a process. Bella was having difficulty accepting my request... See more


Company details

  1. Social Media Agency

About MatchTruly

Written by the company

MatchTruly

MatchTruly is your space for practicing communication skills and rebuilding confidence in a welcoming, supportive environment. Our platform encourages self-expression and positive exchanges, providing an opportunity to learn, grow, and connect with others who value constructive dialogue.

Whether you’re refining your conversational style, seeking valuable feedback, or simply exploring ways to express yourself, MatchTruly is here to help. Every interaction is designed to inspire growth and confidence, making the experience both engaging and rewarding.

Join MatchTruly today and discover a platform where conversations are more than just exchanges — they’re opportunities to build confidence, gain insights, and grow personally.


Contact info

3.9

Great

TrustScore 4 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

decided to top up my balance last night…

decided to top up my balance last night so i could reply to someone before i went to sleep. i put my card info in, hit submit, and my bank app instantly notified me of the charge. but the credits didn't show up on my profile. i refreshed the page like ten times and even logged out and back in. it took almost two hours for the balance to finally update, and by then i was already too tired to even bother sending the message.

April 8, 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi Michael,

Please contact support@matchtruly.help with your payment details so the team can review the transaction timing and check if any delays occurred.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Good awesome

Good awesome

April 12, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Appreciate your feedback, happy to see a positive experience!

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

Not to be charged for talking

I dont like being charged on a free site, i feel it is a con

April 11, 2026
MatchTruly logo

Reply from MatchTruly

Hi John,

You can sign up and explore the platform for free, while credits are used for extended communication and additional features.

If you have questions about how this works, please contact support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

There are beautiful women

There are beautiful women

April 11, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Glad you’re finding it useful and enjoyable so far!

Best regards,
Brin from MatchTruly

Rated 4 out of 5 stars

Saw that busty girl rigth away

Saw that busty girl rigth away , and talked long , to tokens emptied .. But I stick to that woman ..

April 11, 2026
MatchTruly logo

Reply from MatchTruly

Hi Jan,

Great to see you’re having a good experience on the platform!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Open communication

April 9, 2026
MatchTruly logo

Reply from MatchTruly

Hi Rick,

Thanks for the kind words, great to hear this!

Best regards,
Brin from MatchTruly

Rated 4 out of 5 stars

Met a very fun girl…

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 but probably not.

April 11, 2025
MatchTruly logo

Reply from MatchTruly

Hi Mic,

Thanks for sharing, glad things are going well for you!

Best regards,
Brin from MatchTruly

Rated 3 out of 5 stars

Very interesting website

Very interesting website. Looking forward to meeting new people

April 10, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Great to hear you’re enjoying the platform and exploring new connections!

If you need any help or have questions along the way, feel free to contact support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Very helpful and interesting

Very helpful and interesting

April 10, 2026
MatchTruly logo

Reply from MatchTruly

Hi Tina,

Appreciate you sharing this, glad it’s been positive!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Is been so fun and interactive

Is been so fun and interactive

April 10, 2026
MatchTruly logo

Reply from MatchTruly

Hi Seline,

Great to know you’re making the most of the platform!

Best regards,
Brin from MatchTruly

Rated 4 out of 5 stars

Looks orgional

April 9, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Good to know the platform is working well for you!

Best regards,
Brin from MatchTruly

Rated 2 out of 5 stars

Right or wrong?

I am speaking for myself on this, but I'm pretty confident that other people like myself would likely feel the same way as I do. I'm on a fixed income after having several strokes. It's very difficult to meet anyone for any reason when a person's finances are limited and the same each month. I think that most of us that end up in this situation either short or long term, end up turning to the only option we have which is online. And likewise find out that many times this turns out to more costly than going out to meet people. I'm 56 now and after having multiple isometric strokes, going out to public places to meet people isn't really an option for me. Being on a fixed income as well, I'm finding out trying online sites such as this isn't really an option either. I'm single and live alone and I have just about accepted that most likely I will end up dying single and alone. I just wonder if anyone ever gives thought about how people like myself have to endure life without companionship, love, affection because I can't afford what cost absolutely nothing to share with someone. I didn't have a choice with my situation. And it has become pretty apparent that I also no longer have a choice in finding anyone to share what life I still have with anyone other than my reflection in the bathroom mirror.

August 4, 2025
MatchTruly logo

Reply from MatchTruly

Hi Jimmy,

Registration and basic features are free, while credits are there for extended interaction and additional options.

If you’d like, you can reach out to support@matchtruly.help
— the team may be able to check if there are any options, offers, or ways to make your experience more accessible.

Best regards,
Brin from MatchTruly

Rated 4 out of 5 stars

This site is elite and easy connecting…

This site is elite and easy connecting with people, I’m impressed

April 7, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Appreciate your feedback, happy to see a positive experience!

Best regards,
Brin from MatchTruly

Rated 3 out of 5 stars
MatchTruly logo

Reply from MatchTruly

Hi Tony,

It’s great to hear the platform is bringing you something positive so far.

If you have any questions, feel free to contact us at support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

It a helpful app

It a helpful app

April 7, 2026
MatchTruly logo

Reply from MatchTruly

Hi Bob,

Nice to see you’re finding value here!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Egypt

I enjoyed speaking to the women I really made a connection really fast submit my review

April 2, 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Good to hear things are working out well for you!

Best regards,
Brin from MatchTruly

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look