Mathewson Metals Reviews 155

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

My boyfriend and I signed up for the beginner class. The owner canceled the class and tried to reschedule us but the options available did not work for our schedules. I reached out to him several time... See more

Rated 3 out of 5 stars

Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are inc... See more

Rated 2 out of 5 stars

Hopefully the forge lives up to the hype when it arrives, atrocious shipping. I placed an order on Feb 6, according to the shipping policy on their website it should have shipped that Friday. A label... See more

Rated 1 out of 5 stars

I would love to give them a higher rating, and most likely will when we get our forge, but it has been 16 days and counting and still no forge. Additionally they need a contact phone number if they a... See more

Company details

  1. Tool Store
  2. Handyman

Information provided by various external sources

Mathewson Metals provides quality blacksmithing forges, propane forge burners, tools, blacksmithing supplies and instructional videos that deliver professional results at affordable prices.


Contact info

2.2

Poor

TrustScore 2 out of 5

155 reviews

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Rated 5 out of 5 stars

Mathewson stands behind their product

Nearly 3 years ago, I took the beginner's course for blacksmithing with Mike Mathewson as the instructor. At the conclusion of his course, I inquired about his forge and eventually purchased the double burner Swordsmith Forge.
I have been using it over the past 2+ years with moderate use and in the past few months, the refractory concrete began to spall.
I reached out to Mike to see which brand of product he used so that I could purchase some more in order to repair the forge. He told me which product he uses and without asking, he sent some to me.
When I purchased this forge, there was no warranty, nor did I expect one. The fact that he quickly sent me the cement to make the repair after nearly 3 years of use says a lot about him and his company.
I have been pleased with the forge and look forward to working with Mathewson Metals again when I become more advanced in the craft.

October 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great forge

Great forge. Very well built & made to heat. I look forward to doing many projects with the Swordsmith forge.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Sword forge

Great quality! Heavy duty! Awesome price! Do yourself a favor and get one.

September 5, 2020
Unprompted review
Rated 4 out of 5 stars

although explained by stating response…

although explained by stating response time and shipping was slow due to covid situation, could have headed all that off by being up front with it at the beginning. items I purchased were well made and work well.

June 9, 2020
Unprompted review
Rated 2 out of 5 stars

I still haven't received my purchase

I still haven't received my purchase. The shipping response is terrible. They dont follow there own policies that are on there web site. Website says if order over the weekend your product will ship that next tuesday. Its Saturday and it is still at there facility and was just labeled yesterday. So not very happy about that , but im sure the product will be great if i ever get.

May 30, 2020
Unprompted review
Rated 2 out of 5 stars

**SLOW TO SHIP**

Well, been two weeks since i ordered. Still hasnt been recieved by usps. If your in a hurry this might not be a good option. Im sure the product will be great whenever it gets here.

May 21, 2020
Unprompted review
Rated 3 out of 5 stars

Burner works amazing

Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are incorrect. My order shipped 6 days late. They don't respond to emails asking if order had been shipped. Took 3 phone calls, with a message left before someone answered phone.

March 9, 2020
Unprompted review

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