Ordered a screen protector from Matorioo which I never received. Informed Matorioo that my screen protector hasn't been delivered and they taken no responsibility. All they said was check with the pos... See more
Company replied
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See what reviewers are saying
Good quality. Delivered on time. Works well and yesterday was approved by my daughter in law. A&E nurse practitioner.
I don't find the quality of the item to as described now that's just my opinion the knife to was light in weight and the pouch for the knife was a cheap piece off thin pvc so onthe whole i myself was... See more
I was a bit sceptical about these eyebrows but I still fitted them on both vehicles and was really impressed they way they worked, I was driving in heavy rain and I was surprised on how clean my mirro... See more
3.5
Average
35 reviews
Replied to 61% of negative reviews
Typically replies within 2 weeks
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I had an issue with my order
I had an issue with my online order but it was resolved quickly and efficiently
December 2, 2025
Unprompted review
Total and utter wankspangles
They are total scammers, there goods are pish, and total shite.
Give these cretins a wide berth
November 11, 2025
Unprompted review
Reply from Matorioo
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@matorioo.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Many thanks easy ordering
November 17, 2025
Unprompted review
I ordered a wok with the bottom missing…
I ordered a wok with the bottom missing and can’t get a answer all I get is the same answer from a computer,I think iv been scammed
November 19, 2025
Unprompted review
Reply from Matorioo
Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@matorioo.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
No good
Has been used on overgrown area for weeks now, no difference in fact weeds have grown more. Will not be a returning customer
November 3, 2025
Unprompted review
Reply from Matorioo
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@matorioo.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I don't find the quality of the item to…
I don't find the quality of the item to as described now that's just my opinion the knife to was light in weight and the pouch for the knife was a cheap piece off thin pvc so onthe whole i myself was disappointed with it .sorry
November 1, 2025
Unprompted review
I had two of the light brown large
I had two of the light brown large. On stick pans/pressure cooker. They are brilliant highly recommended.
October 24, 2025
Unprompted review
Pleased with this item
October 20, 2025
Unprompted review
Screen protector from Matorioo…
Ordered a screen protector from Matorioo which I never received. Informed Matorioo that my screen protector hasn't been delivered and they taken no responsibility. All they said was check with the post office which I did check with neighbour which I still have no refund. 100% a scammer.
May 2, 2025
Unprompted review
Reply from Matorioo
We're deeply sorry that you haven't received your product yet. This is absolutely not the level of service we should provide. We assure you that our customers are always our top priority and we are committed to providing the highest quality after-sales service. Whether you require a reshipment or a refund, we will unconditionally resolve the issue and give you a satisfactory answer. We understand your concerns, and to resolve your issue more efficiently, please contact our customer service email: service@matorioo.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
I bought some scent from this company
I bought some scent from this company, I never knew they were based in the US, they never said anything about that on their advertisment
I have contacted them, they are about as much use as a chocolate fire guard
If they have a weird name, dont use them, you will lose your money
I am going through a PayPal process to get my refund (They dont have a very high rating on the internet or on Trustpilot
Next time I will check their ratings here
Seems like there are a lot of scammers out there
May 27, 2025
Unprompted review
Don’t buy or trust the company.
April 25, 2025
Unprompted review
No order and no response from the company
Placed an order with them on the 19th April 2025.
As of today the order has still not arrived. The tracking number provided by the company when I click on the link it says the order is still somewhere in China and has been since the 24th April.
I emailed the company 2 days ago and yet to get a response.
Not very good and won't be using again. Beware to anyone looking to purchase via this company it's not advised.
May 9, 2025
Unprompted review
I have been in contact with the company…
I have been in contact with the company for two months now to get a refund on bras I bought that do not fit. Cup size is wrong.
The only way I could get them to reply was to put a comment on their Facebook page. They replied and said I hadn't bought anything but then when I gave them my order number they managed to find it!!!!
They offered £7.00 gift voucher to start with. I spent £24.00.
When told I wanted a full cash refund in my bank I was offered £12.00
Again I said no a full refund
I have now been told I can only if I return the goods to China. But apparently right at the start of my conversations I could not return the goods as it would cost too much money. They are not giving me the cost of postage.
So my battle goes on.
Do not buy from them you can not get a full refund and they only answer if you put something on Social media complaining
April 11, 2025
Unprompted review
Rubbish
Absolutely rubbish don't buy and trust this company..I ordered mine until now no update regarding about my order
Don't buy with this company and waste your time and money
April 12, 2025
Unprompted review
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