It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appears to be of descent quality. Haven’t washed yet, I’m not crazy that it needs to be air dry and not in dryer. It’s a gift, so I don’t know yet. Unless you expect to pay unreasonable priority de... See more
Company replied
The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always ta... See more
Company replied
Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchas... See more
Company replied
3.7
Average
513 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not good quality, the H in the word hair is wrong, looks like to l’s so like this l l instead of H
The print was wrong on the hat, the H looked like two l’s like this ll not H cheap quality
April 6, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback—and we’re truly sorry about the print error on your hat. You’re absolutely right: the “H” should never look like two lowercase L’s (ll), and that kind of mistake doesn’t meet our quality standards.
We’d like to make this right. Could you please share your order number and, if possible, a photo of the print issue to our email support@maturelion.com? This will help us address it with our production team and get you a proper replacement or refund—whichever you prefer.
We appreciate your honesty and apologize for the disappointment. 🙏
Best Regards,
Maturelion Customer Service Team
The seller was very quick in sending…
The seller was very quick in sending the item and was as advertised.
April 10, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much!
We’re glad your order arrived quickly and matched exactly what was advertised—just as it should be!
Thanks for your trust and support—you’re awesome! 🙌✨
Best Regards,
Maturelion Customer Service Team
Happy Customer
Reasonably quick shipping. Excellent communication from time of order to receipt. Respond quickly to emails
March 30, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your kind words! 😊
We’re thrilled to hear you had a smooth experience—from reasonably quick shipping to clear, consistent communication every step of the way. And we really appreciate you noticing our prompt email replies; we always aim to be there for you without delay.
Thanks for trusting us with your order and for taking the time to share your feedback. It means a lot! 🙌✨
Best Regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much for your amazing review! 😊
We're truly thrilled to hear that you're happy with your purchase — it means the world to us! 🌟 Your support and kind words really make our day. 💛
Thank you again for choosing us, and we can't wait to serve you again soon! 🙌🎉
Best Regards,
Maturelion Customer Service Team
Product showed up in a few days of…
Product showed up in a few days of ordering. Shirt quality is too notch and sizing spot on. Highly recommended
March 18, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much!
We’re thrilled your order arrived just a few days after ordering, the shirt quality hit the mark, and the sizing was spot on—that’s the perfect combo!
And thank you for the high recommendation—it means the world to us. ! ✨
Best Regards,
Maturelion Customer Service Team
Quality products
I think that you offer a great product line at a great price point.
February 11, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your kind words! 😊
We're so happy to hear that you love our product line and find the pricing fair — that means a lot to us! 🙌✨
We truly appreciate your support and can't wait to have you back again soon! 💛
Best Regards,
Maturelion Customer Service Team
Make sure you order a larger size than…
Make sure you order a larger size than what you think you need. There’s a fair bit of shrinkage even following the washing instructions.
March 7, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
We're truly sorry to hear about your experience with the sizing and shrinkage — that's definitely not what we want our customers to experience.
We take quality concerns seriously, and we completely understand how frustrating it can be when an item doesn't hold up as expected, even when following the care instructions.
We'd be happy to help make this right. Could you please email our customer service team at support@maturelion.com with your order number? We'll look into this and work with you to find a solution.
Thank you for giving us the opportunity to address this — we truly appreciate your patience and feedback.
Best Regards,
Maturelion Customer Service Team
The T-shirt is high quality
The T-shirt is high quality, I love it. Size is perfect as described. The only downside is the shipping and the carrier that handles shipping. Very very slow,
March 19, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
We're so glad to hear that you love the quality of the t-shirt and that the size was perfect! 😊
However, we're truly sorry to hear that the shipping experience was not up to your expectations. We completely understand how frustrating it can be when delivery takes longer than expected, and we sincerely apologize for the delay.
We're always working to improve our shipping process and partner with reliable carriers to ensure a better experience. If you need assistance with anything related to your order, please feel free to email us at support@maturelion.com — we're happy to help!
Thank you again for your support, and we truly appreciate your patience.
Best Regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much! 😊
We're thrilled to hear you're happy with the quality — that means the world to us! 🙌✨
Thanks again for your support — we can't wait to have you back again soon! 💛
Best Regards,
Maturelion Customer Service Team
Great products
Great products. This is my third order and the quality is consistent. Some of the best communication and quick shipping. Would definitely buy from seller again!
March 19, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your amazing review! 😊
We're truly honored to have you as a returning customer — third order, that means so much to us! 🙌✨
Hearing that you love the consistent quality, great communication, and quick shipping absolutely made our day. That's exactly what we strive for!
Thank you again for your trust and support — we can't wait to serve you again soon! 💛
Best Regards,
Maturelion Customer Service Team
After 2 months still haven’t received…
After 2 months still haven’t received anything, wandering if this company is spam. To order is easy but they lack on liability. Terrible experience.
March 18, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly, deeply sorry for this unacceptable delay—and for the stress and doubt it’s caused you. This is not the experience we want for any customer, and we sincerely apologize.
To look into this immediately, could you please share your order number and the email address used to place the order? We’ll investigate what happened with your shipment, provide a full update within 24 hours, and resolve this fairly.
We understand your frustration, and we appreciate you giving us a chance to make things right. You deserve better, and we’re committed to fixing this. 🙏
Best Regards
Maturelion Customer Service Team
Misprinted
I ordered a cap. It was misprinted and also had black printed numbers, like a product number, on top of the misprinted words. I definitely want a refund or a corrected product!
March 9, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
We’re so sorry your cap arrived misprinted and with an unintended product number—that’s absolutely not the quality we stand for.
We’ve already sent you an email regarding your order, and we kindly ask that you please reply to that message so we can quickly verify your details and get this resolved for you—whether you’d prefer a full refund or a corrected replacement.
Thank you for your patience and for bringing this to our attention. We’re committed to making it right! 🙏
Best Regards
Maturelion Customer Service Team
They are always so easy to deal with
They are always so easy to deal with. They way business should be done.
March 4, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much! 😊
We’re truly grateful for your kind words—it means the world to know you find us easy to work with and that your experience reflects the kind of service we strive to provide.
That’s how we believe business should be done, too: honest, helpful, and human. Thanks for trusting us—you’re awesome! 🙌✨
Best Regards
Maturelion Customer Service Team
Good product
Good product, easy to order and shirt was good quality. Arrived in good time so overall very happy with our purchase
January 9, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thanks so much for your lovely review! We're thrilled to hear that you're happy with your purchase—from easy ordering to good quality and timely delivery, it sounds like everything went just right!
Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.😊
Best Regards
Maturelion Customer Service Team
Excellent quality product and quick…
Excellent quality product and quick shipping.
March 3, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much! 💫💕
We’re thrilled you’re happy with both the excellent quality and the quick shipping—we work hard to make sure every order meets high standards and gets to you fast.
Thanks for your support—you’re awesome! 💙
Best Regards
Maturelion Customer Service Team
I ordered two shirts
I ordered two shirts. I am very skeptical about ordering anything on line except from major companies. However, I got the shirts and they were fine, good quality and fit well.
January 2, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for giving us a chance—even though you were skeptical! 😊
We’re really glad your two shirts arrived in great quality and fit well. We know online shopping (especially from smaller brands) can feel like a gamble, so we truly appreciate your trust.
Thanks for the honest feedback and for supporting us—you’ve made our day! 👕✨
Best Regards
Maturelion Customer Service Team
I ordered a full zip hoodie in my…
I ordered a full zip hoodie in my normal size. When it arrived it's fit was too small for me. The company quickly got me the correct size. This company has Excellent service and treat customers like the old days when a company really appreciated their patronage. Thank You Again.
January 12, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your incredibly kind words! 😊
We’re so glad we could quickly get you the correct hoodie size—and even more touched that you felt truly valued as a customer. That’s exactly how we believe service should feel: personal, prompt, and full of care.
It means the world to us that you took the time to share this. Thank you for your trust and support—you’re the reason we do what we do! 🙌💙✨
Best Regards
Maturelion Customer Service Team
Great T-shirt and college sweater…
Great T-shirt and college sweater quality. Ordered through FB, recommend using their website for contact. Good customer support,
March 2, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your feedback! 🙏
We’re thrilled you’re happy with the T-shirt and college sweater quality—and really appreciate the tip about using our website for smoother communication. Great note for future shoppers (and for us too)!
So glad you found our customer support helpful, and thank you for the recommendation. We’re grateful for your support! 🙌✨
Best Regards
Maturelion Customer Service Team
I believe the two t shirts I bought is…
I believe the two t shirts I bought is what I ordered.no issues with them, thank you for the bag.overall very satisfied with your company.
March 13, 2026
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your kind words! 😊
We’re so glad your two T-shirts arrived exactly as ordered—no surprises, just great basics done right. And we’re happy you liked the packaging too!
It truly means a lot that you’re overall satisfied with your experience. Thanks for trusting us with your order—we appreciate you! 🙌👕✨
Best Regards
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much for your kind review!We’re glad you love the product and appreciate your support! 😊
Best Regards
Maturelion Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.