The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselve... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselve... See more
Company replied
The Maui Perth office customer service was exceptional!! Friendly, helpful and great recommendations including an insurance upgrade to include windscreen protection, which we ended up needing, so they... See more
Company replied
Our experience was fantastic from start to finish. The customer service was superb, with friendly, professional, and helpful staff who made everything easy and hassle-free. The motorhome was clean, co... See more
Company replied
We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or suppor... See more
Company replied
For travellers who seek nothing less than exceptional, maui is the ultimate choice. Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.
2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went on trip and noticed only two camp chairs (we booked 4) and dirty dishes - not pleasant.

Reply from Maui Motorhome Rentals - Perth
The process of picking up the vehicle, despite previous completion of all rental documentation, was laborious taking some 2 1/2 hours. When a staff member finally became available, the process was then fairly rushed as time was ticking on in the day and others were waiting like us for attention. It is advisable to arrive very early to get in the queue.

Reply from Maui Motorhome Rentals - Perth
Motorhome had an unexpected bad maintenance status, event if maui knew, that we will be on the road for 30 days. House battery was down after 90 minutes, also after loading some nights.

Reply from Maui Motorhome Rentals - Perth
Our 3-night, 4-day motorhome trip was an amazing experience for our family.
The Milky Way at night, the barbecue, and the comfortable sleeping arrangements made the trip truly memorable.
The vehicle performed very well, and it was easy to drive.
It runs on diesel, and with a full tank, you can travel up to around 750 km.
If you plan to explore more remote areas, we recommend adding a cleaning pack and a fuel pack.

Reply from Maui Motorhome Rentals - Perth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.