Mauritian Foods Online Reviews 

818
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Extremely quick response and delivery, with tracking info throughout. I fell in love with Mauritian tea many years ago while on holiday in Mauritius and for a time a friend living there would send som... See more

Rated 5 out of 5 stars

a great selection of our favourites from paradise ( we have a beach house at Point D'Esny) . in particular, I love the achards and chillis made by the lovely lady in Rodrigues, distributed in Maurice... See more

Company replied

Rated 1 out of 5 stars

I placed an order on 18 th May and the money was taken from my bank the same day. I have phoned several times leaving a message and have emailed but have not had a response.. no acknowledgement of my... See more

Rated 5 out of 5 stars

Absolutely amazing service would highly recommend them. After a trip to Mauritius we quickly used up our vanilla teabags that we bought home. Found Mauritian Food Online via google and they were deliv... See more

Company details

  1. Supermarket
  2. Candy Store
  3. Online Food Ordering Service

Information provided by various external sources

Mauritian Foods Online offers a wide range of authentic products from Mauritius delivered to your door all over the United Kingdom and Europe. Now you will never miss home like before!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(818)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

I ordered Kraft cheese and reasonable price. Delivered the items with care. I would recommend them to others.

May 18, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 4 out of 5 stars

Great nice and quick

April 24, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Great customer care

Great customer care, they called me twice to check on items I had ordered and to double check the address, very polite and helpful. Thank you

May 9, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Once again quick easy and great price…

Once again quick easy and great price thank you!

April 20, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient. Delivery within 2 days of confirming orders and called to enquire about substitutes. Will order again!! #happymauritian

April 13, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Great service

Great service. Quick delivery

April 12, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 4 out of 5 stars

Satisfaction

It was really nice to shop online and the products are very top quality. Would definitely recommend friends and family to this shop and looking forward to make another purchase soon.

April 10, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Prompt delivery and not too expensive

Prompt delivery and not too expensive. Great to have some Mauritian snacks delivered to our home!

April 9, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 1 out of 5 stars

At your own risks!!!!

Ordered from this company before and had no problem, this time round it's been a very different story. They didn't have the item u paid for they called me and I asked them to cancel the order and they then refused to refund me. I emailed I called and left messages and after a few calls they decided not to answer my number anymore. I have had to make a formal complaint through PayPal to try and get a refund. This is unacceptable I am very disappointed. Will not be returning to them. So be warned if you are ordering from them.

Re Reply: You actually NEVER spoke to me!!!! PayPal informed me that they tried to contact you in vain!!!! So please do not make up stories out of thin air!!!

March 29, 2023
Unprompted review
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Hello Jenifer, We are very sorry to hear that you feel disappointed. Please be reassured that we are here to resolve this. Our Paypal service has been experiencing difficulties regarding refunds. Just to clarify, we did not refuse you a refund, and when the issue is corrected on Paypal, we will be issuing you a full refund as discussed via the phone conversation with myself.

Rated 5 out of 5 stars

Really good service

Really good service. The website is easy to browse and purchase from. Delivery was efficient. Really pleased and will be coming back!

March 19, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Authentic Mauritian goodies

Well packed, delivered on time. Fantastic, authentic Mauritian products. Very friendly service. Thank you!

April 6, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Products received in good condition

Products received in good condition. will buy again in a near future

March 8, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommend .
Thank you

March 26, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

This is the second time that I’ve…

This is the second time that I’ve ordered online from Mauritian Foods Online. Very fast and efficient service. Received my delivery within two days.

March 20, 2023
Unprompted review
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Good service

Good service, I was informed of every steps until I’ve received my parcel. Will buy again

March 13, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 4 out of 5 stars

Once shipped

Once shipped, the parcel arrived very quickly; and I can't complain about the quality of the tea. Processing time was a bit long, but I was in no rush.

February 16, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

A taste of home and quick delivery

A taste of home, great service and very quick delivery

February 12, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

Rated 5 out of 5 stars

Good service

Had some food selection not available, but still very good service. Will continue to use Mauritian Foods Online!

February 10, 2023
Mauritian Foods Online logo

Reply from Mauritian Foods Online

Thank you for your feedback. We can’t thank you enough for your kind words and appreciate the time taken to write a review. Your feedback is vital to us as it enables us to improve our quality of customer service. Mauritian Foods Online Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look