Mavis Tire - Buffalo Reviews 35

TrustScore 4 out of 5

4.0

2190 Delaware Ave., 14216 Buffalo, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The employees are very nice and welcoming. I was not pressured into buying anything I didn't really need. They explained what was happening and how much everything would cost before doing any of the w... See more

Company replied

Rated 5 out of 5 stars

Customer service at this location can not be beat. I was promptly served, explained all process and procedures and out of the service station, driving my car safely in about one hour.

Rated 5 out of 5 stars

I started off with not the best experience on a service visit that did not have the tires ordered. I spoke with Corey in corporate. WOW!!! AMAZING. offered me a better deal and was very understanding... See more

Company replied

Rated 5 out of 5 stars

The guys there are always friendly and keep you informed with what’s going on with your care before work is done. I like the service so much I will not go to any other Mavis. Had a bad experience at o... See more


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 2190 Delaware Ave., 14216, Buffalo, NY, United States

  • 7168988920

4.0

Great

TrustScore 4 out of 5

35 reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

**MAVIS RUINED MY ENGINE**

**MAVIS RUINED MY ENGINE**

I went to Mavis for an oil change and started experiencing issues - rough idling, ticking, leaking oil. Went back and they said it was only a half quart over in oil, but that the oil change service was not to blame. They assured me I was safe to drive the car. I knew something wasn't right, so I took it to another mechanic. They found 3 quarts overfilled oil in my car and said it was very dirty! They advised that my engine was likely damaged from the overfilled oil. I had a dealership confirm that the engine is damaged - nearly $3000 in damages and diagnostics. Obvious damage that Mavis would have clearly seen during the initial oil change if this was a pre-existing issue. Mavis Regional Manager and Corporate refuse to take any accountability or offer resolution.

Corporate told me on a recorded line that they don't trust the footage and incident reports of their staff, but then turned around a couple days later and said they wouldn't review my claim or the corresponding evidence. I asked a Corporate supervisor to review that recorded call with me, because I could not understand how they could say that but then disregard my claim. He confirmed it was recorded, but refused to review it.

Mavis told me twice that the car was safe to drive. The dealership and other mechanic shop advised it's extremely dangerous for me to drive it because the engine could fail. Great example of how Mavis truly does not care about the safety of their costumers. Anything to not sign a loss form. Corporate refused to review the footage of the oil change, which the Regional Manager claims shows a proper oil change, but no one at corporate will confirm. How is that right? What is the point of offering a claim with corporate if they refuse to help? The manager asked if I wanted to see footage of them changing the oil and I said I'm not a mechanic. How do I know if it's right? That should be evaluated by their corporate office to mediate - at the very least! If the footage does show proof, why not have a third party investigative mechanic confirm?

It's truly sad that a business can cause this kind of a loss to costumer with little to no investigation by a third party. It's their word against yours.

Don't risk going to this place!

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Oil Change that Ruin the car

My daughter took her car in for an oil change, the vehicle started to shake and leak oil immediately after picking it up. She took it back and they told her nothing is wrong. Another shop told her the oil was never changed they just dumped new stuff in it was overfilled by 3 quart. Due to damage done the vehicle is not safe to driver despite what Corey the regional manager has said. The regional manager has done nothing to compensate the almost 5000 dollars worth of damage and has done nothing but lie in relation to this incident. IF YOU HAVE ISSUES WITH THIS PLACE, REPORT RIGHT TO DMV AND ATTORNEY GENERA, Mavis corporate does not hold their employees accountable

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Service

Service was efficient and quick.

October 14, 2025
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

Mavis, I love you guys

I started off with not the best experience on a service visit that did not have the tires ordered. I spoke with Corey in corporate. WOW!!! AMAZING. offered me a better deal and was very understanding of my concern. Went to Mavis that same Saturday and the crew was outstanding. They went above and Beyond for me. They also saved me another close to $600.00 by saving my tire sensors due to my own stupidity for putting new tire air caps on my car that fused onto my tires. Typically the sensors would get damaged removing the fused on caps but they found a different approach and got the tires off with no damage to the sensors. I was absolutely amazed at the service I received. The guys at the shop were so kind explaining everything to me and made me so comfortable and at ease. I got very emotional on the way home... just really feel blessed after the experience. Thank you Mavis. You guys rock and I will definately be coming back. Thank you so very much

October 11, 2025
Unprompted review
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

The employees are very nice and…

The employees are very nice and welcoming. I was not pressured into buying anything I didn't really need. They explained what was happening and how much everything would cost before doing any of the work. The car was done before the time I was expecting, which was nice

October 9, 2025
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Entire Mavis Group of companies is under Attack!

WE ARE WATCHING YOU ALL We just tried to call and reach at 914-984-2500 but 3 times our call got hungup by your team ! we are calling to speak with the ownership and authorities to negotiate this 2nd ransomare attack! by world leaks but if we will get ignored like this we will not be nice any more! we are capable to destroy entire business

We just want to speak with ownership and want to negotiate:
Contact Stephen Sorbaro/David Sorboro to contact us at 470 410 6746 or send us an email at agltrainipad@gmail.com

Rated 5 out of 5 stars

Great service as always

Great service as always

August 16, 2025
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Quick

Quick, easy and honest.

July 15, 2025
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Repeat Customer

Jeff, Cam, and everyone else always do a phenomenal job. They always get me in and out. Thank you, guys!!

June 29, 2025
Mavis Tire - Buffalo logo

Reply from Mavis Tire - Buffalo

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

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