Will bring my vehicle back. Manager was very good and explained everything well. Employees well trained.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Will bring my vehicle back. Manager was very good and explained everything well. Employees well trained.
Company replied
Barry was wonderful, he was laughing and cracking jokes with me. He was very respectful and knowledgeable about his job. I will be coming back as long as this team is there.
Company replied
Oil change and tire rotation. Underbody splash shield has to be removed on 2025 Chevy Traverse to access oil drain plug. It is not the entire splash shield - just a small portion. Next day I noticed... See more
Great customer service! Barry was excellent he was friendly and helpful. Will definitely be returning and recommending to others.
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
Written by the company

Think You've Seen A Lower Price?

2448 S Church St, 27215, Burlington, NC, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will bring my vehicle back. Manager was very good and explained everything well. Employees well trained.

Reply from Mavis Tire - Burlington
Oil change and tire rotation. Underbody splash shield has to be removed on 2025 Chevy Traverse to access oil drain plug. It is not the entire splash shield - just a small portion. Next day I noticed a portion hanging down and took back to Mavis to show manager. He stated he fixed it. I examined and told him using a zip tie on a new vehicle to rig the panel back in place was not acceptable as they lost the screws. He said best he could do. Do not recommend. PS. My vehicle smelled strongly of weed when I got back in it.
Scammer charges for alignment they don't do
Barry was wonderful, he was laughing and cracking jokes with me. He was very respectful and knowledgeable about his job. I will be coming back as long as this team is there.

Reply from Mavis Tire - Burlington
Great customer service! Barry was excellent he was friendly and helpful. Will definitely be returning and recommending to others.
This was a bad experience. My car was pulling to the right went to get a wheel alignment, the employees were out there smoking marijuana but I got the wheel alignment anyways! Went to test drive me car my car still pulling to the right. BAD EXPERIENCE!!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.