Nick was very helpful in identifying the problem and providing a solution. I am only giving Nick in Chester the 5 stars. Hackettstown, NJ & Bronx, NY locations get a 1 star
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick, easy and great customer service to make it an even better experience.
Company replied
Woke up to flat tire, called Nick, scheduled an appt right away. Service was excellent, Nick was so kind and walked us through the safety check. Complete satisfaction!!! Tire fixed and on our way.
The service provided to fix my flat tire was quick and professional. No complaints in this matter. However, I got a grease stain on the back of my shirt while seated in the waiting area. May I suggest... See more
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES
- Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
- 30-DAY PRICE GUARANTEE
- If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
- ONLINE SHOPPING CONFIDENCE
- Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
- NO-HASSLE RETURNS
- We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
- FREE SERVICES FOR MAVIS CUSTOMERS
- Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
- OVER 338 RETAIL LOCATIONS
- Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
125 Route 206, 7930, Chester, NJ, United States
- 9082712358
4.6
Excellent
22 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mavis Tire - Chester
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Woke up to flat tire
Woke up to flat tire, called Nick, scheduled an appt right away. Service was excellent, Nick was so kind and walked us through the safety check. Complete satisfaction!!! Tire fixed and on our way.
May 1, 2025
Unprompted review
Thanks Nick
Nick was very helpful in identifying the problem and providing a solution. I am only giving Nick in Chester the 5 stars.
Hackettstown, NJ & Bronx, NY locations get a 1 star
January 26, 2025
Prompt and courteous.
March 26, 2024
Chester Mavis review
I have been going here for the last couple of years. Good people and quality work.
September 13, 2023
STAFF WAS POLITE AND KNOWLEDABLE
STAFF WAS POLITE AND KNOWLEDABLE. PROVIDED ALL APPROPRIATE DISCOUNTS.
August 13, 2023
Super helpful and very knowledgeable…
Super helpful and very knowledgeable employees. Thanks again for the fast work.
January 28, 2023
Tires low in air
Stopped in when my car was telling me I needed air. Danny came right over checked and filled all my tires. So friendly and helpful. I really did not expect that. It’s never like this when you need air in your tires. Excellent service.
November 9, 2022
Unprompted review
They stripped my oil pan and cost me…
They stripped my oil pan and cost me 900$ to repair
April 11, 2022
Unprompted review
Reply from Mavis Tire - Chester
We apologize, Pasquale. We believe you deserve nothing short of the best. When you can, please contact our consumer solutions department at 914-984-2500 option #2 and we would appreciate the opportunity to speak with you.
Kathy at Chester Mavis is the ultimate…
Kathy at Chester Mavis is the ultimate customer advocate. Sets expectations and gives clear communications to her customers. Can’t ask for better.
August 16, 2022
Mavis always nice and honest car…
Mavis always nice and honest car people. Mavis in Chester is no different. Always helpful.
June 27, 2022
The service provided to fix my flat…
The service provided to fix my flat tire was quick and professional. No complaints in this matter. However, I got a grease stain on the back of my shirt while seated in the waiting area. May I suggest you wipe down the chairs in the waiting area so as to prevent this from happening. Thank you.
October 22, 2021
Great Service and professionalism
Great Service and professionalism. Completed the brake and alignment as promised and was very satisfied.
I will be returning for tires soon.
October 10, 2021
Unprompted review
Everything went fine.
September 8, 2021
The store manager Mr
The store manager Mr. Ash is very knowledgeable and professional. Great asset to the community.
June 13, 2021
I needed a new tire (I had a flat the…
I needed a new tire (I had a flat the previous day) and had AAA put on a donut. The following day, I stopped in at Mavis first thing in the morning. I had no appointment, but they squeezed me in due to the fact that I needed to get to work.
Their customer service and efficient, professional approach was excellent. Working in retail myself,,I truly appreciate good service. This location was awesome and I will go back again whenever necessary.
June 2, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.